I love this pet supply store. It's smaller, but it feels like it's catering more to your needs as a…read morepet parent. They offer better prices, and they offer plenty of discount and rewards, which keeps me coming back.

I had to get different food for our dogs, the attendant was quite knowledgeable and very helpful…read more I also am scheduling my labradoodle to be groomed there.

We come here about once a week when our kids go to gymnastics at the little gym next door. One day…read morewe decided we were going to get a hamster, we had bought every thing prior and did all our research and just needed the hamster. We were helped by a very tall employee, but I can't recall their name. They were extremely help, knowledgable, and friendly. They also were looking out for the critters as they were advising us some of the hamsters would be too big for the cage we got. I like how they asked questions and made sure we were ready before adopting this critter. Overall the store is a bit smaller than others, but it is clean and easy to navigate. The only issue I have really had so far was with their meal worms. The size that we need they never seem to have, and some were even in there for 2 months. Most of the containers had dead worms in them for that size. They say we could buy them heavily discounted, but our jumping spiders only go after them if they are alive.

This review goes to the lady with half her hair died green and the rainbow prescription glasses…read more Just wanted some help in the fish isle of the store she was the closest I asked her for help kindly and was met with an eye roll and a smug "I don't know, go ask the cashier" cashier was busy with a ton of people in line while the loser in the glasses was acting like she was doing something on the shelf and proceeded to do nothing while I waited for the cashier to get through with the line of people he had at the register this was about half an hour while she did nothing at all.

Very disappointing experience. I do not recommend purchasing pets from this store…read more Today, my husband generously donated two large, healthy Oscar fish (which can grow up to 7 inches) because our tank at home was too small for them. While there, our 7-year-old son picked out three small glow fish, which we purchased at full price ($10 each)--no discount or credit was offered for the donation. We chose to support a local business, so we were happy to pay it forward. Unfortunately, within 30 minutes of introducing the new fish to our tank, they all died--despite proper acclimation. When my husband called the store to explain what happened and seek a possible resolution, he was told there was nothing they could do: no refund, no replacement, and no discussion of the fish we had donated just an hour earlier. The store simply cited a strict no-return policy. When I arrived home, our son was heartbroken and in tears. He had gone from feeling excited about his new fish to having none at all in the span of half an hour. This experience felt very disrespectful and dismissive, especially considering our goodwill donation. The customer service lacked empathy, and it's clear this business is not community-oriented. I will be sharing our experience with other local and military families so they can make an informed decision, NOT to shop here. If I could give zero stars, I would.

This business is associated with an online scam! Don't fall prey like I did, they got $450 out of…read moreme and tried for more but weee unsuccessful in attempts made. I reached out to the shop hoping they were not part of this online bird sale scam. I was disappointed to find out they were part of it. They ask for Zelle money in hopes of a new baby in this case a bird. Then they have a third party ask for more money for a "refundable wildlife insurance " to help it along. In this case it was another $800. Please be aware

This store NEEDS to be shut down. The dogs are all dirty and mistreated. A dog barked and one of…read morethe workers yelled for him to shut up. This dog is red and irritated much like the others there. He also had bumps all over his genital region. They don't have beds and lay on hard metal bars.

The best experience with adopting my Puppy..all papers were in order..my Puppy is clean and…read moreplayful..the financi g went great ..yes sad the puppies are in a windows and you pick but believe me they are not there long ..they get sold very quickly..great place!

I just received a Harlequin Macaw that Cindy lovingly hand raised for me. Harley has been in my…read morehome for 8 days now and he is so so sweet. Would highly recommend her service. One of the most positive things she does is offer helpful hints on how to interact with Harley.

Very knowledgeable and super friendly!!! Absolutely love the chemistry she has with her birds…read more Glad I was referred to her for my parrot.

The Petsmart located at Greenbrier is a joke. Yesterday we were charged for very poor service. We…read morehave two Labradoodles and one of them was barely groomed. If a customer has a profile for themselves and the pet it should be exceedingly clear what services are expected and what discounts are normally applied. When the Doodles were picked up the groomers were very rude and would not apply our Military discount. My husband was addressed in a very unprofessional manner. They will not groom as requested and everyone there appears to be stressed and unhappy. They just lost a customer. I would not in good conscience recommend them to anyone.

Don't go to this grooming place!!! My dog was denied service because she was so excited and peed…read moreand was breathing heavy. She is also excited around new people. They seemed behind schedule and my groomer wasn't even on time for the appointment. And everyone else looked miserable working. I don't like people wasting my time it's a holiday weekend and now she will have to wait another week. They constantly have new staff no one seems to stay don't waste your money find a Real Groomer .

Happy vibes here!…read more This is absolutely the place to go if you loving caring for your feathered (even furry squirrel) friends. Or if you prefer to keep the squirrels at bay and cater to the birds, they've got solutions for that too! I've been patronizing this store for many years and renew my $25 membership yearly. The membership is a great option if you shop regularly as it provides a discount every time you shop. With the amount I spend annually on bird food, it pays for itself in dividends. The staff is incredibly welcoming, and have fielded my questions about dealing with annoying starlings and black birds and what to offer my songbirds with the changing seasons. I also love that they stock thoughtful gifts like jewelry, cards, books, garden flags, bird baths and other decor. At the holidays, they have packages for anyone interested in starting a new birding hobby with tips and tricks. And once (or maybe twice) a year, they offer a feeder trade in event to get new, discounted feeders. Most of my dollars here are spent on the food, which is high quality (so don't expect to pay what you would for a bag of filler at Lowe's or Home Depot). That also means the birds don't throw most of it on the ground looking for the "good stuff." A 20# bag lasts me quite a long time in an air-tight container. I also enjoy picking out a couple of ornaments each year from their ever-changing selection. What's most valuable to me about WBU is that they have allowed me to spend more time outside in our backyard with my daughter, who at under 2 years, can already identify a cardinal, Carolina bluebird, finch, titmouse, chickadee, wren, sparrow and, yes, even a dreaded starling! The staff knows their stuff and they clearly love what they do!

We'd popped in to grab a birthday present for my Father, who's a big bird and squirrel enthusiast…read moreand were blown away by the knowledgable, welcoming staff as well as array of options. Beyond the selection, the rates were competitive to what you can find at online retailers. First off, there was a store cat... who was a little aloof but open to pets. Off to a good start. We browsed the many seed and feeder options before telling one of the employees that my Dad loved feeding birds, but was at constant odds with the squirrels in his backyard We got a thorough rundown of the many squirrel deterrent options, and ended up walking away with a cute little feeder for the squirrels that would distract them away from the birdfeeders my Dad has all over his back yard. The employees were super chill and made the shopping experience very pleasant. They had a great many options for feeders of all shapes and sizes, some crazy contraptions for anti-squirrel bird feeders. They didn't hover or make it awkward when the sales pitch portion was done, and let us noodle on the purchase in peace. Very knowledgable, and also clearly run by animal lovers. Would definitely come back.

I was so nervous to take my dog out because she usually freaks out... bad. I went to Zoom Room with…read moreher for an evaluation to see what type of training might help. The staff was so patient and kind to a worried dog mom. Molly & I got set up for some private lessons and had our first one today. I really appreciated that the trainer, Emillie, recognized when Molly was stressed or nervous. She worked with us at Molly's pace, not mine. That made all the difference in how Molly got comfortable in the new environment. On the ride there she was antsy and scared in the car. On the way home she was relaxed and happy. That alone was a huge WIN on day one! I can't wait to see what comes with our next lessons. Check out their dog peanut butter (I had to buy more) and selection of treats (we took home some Valentine's Day dog cookies).

We were attracted to zoom room because of the great reviews and the possible socialization of our…read moredog with other dogs in group sessions. We were impressed with the staff. They were very knowledgeable and very pleasant. Based on our observations, I would recommend zoom room for groups and group training. But unfortunately I wouldn't recommend private lessons. Our new rescue puppy did have some temperament issues and they said that private would be better place to start. The only training that was offered was click training. It's a very methodical approach that takes a lot of time and patience. The trainer was very well-versed in this method but the bottom line is that one type of traing doesn't fit all. This was the only method that was offered. They didn't give us the handouts in the beginning, which would've greatly assisted us assimilating the rules and expectations of click training. They gave it to us after three sessions and we paid for four 30 minute sessions. This sessions were conducted in the main room of the facility. Unfortunately, we could hear clicking sounds from people waiting for the next group lesson which totally threw off our dog's training and was an expensive waste of precious of time. So I would definitely not recommend private training at this facility - especially at $75 for 30 minutes! On a personal note, we eventually solved the problem by having our dog visit daycare on a regular basis. Our rescue puppy simply needed exposure to other dogs and a whole lot of TLC!

ABSOLUTELY NEVER AGAIN They do subpar work on a good day. My…read moredog has come back not even brushed before with a mat on his chest. This time a full blown clipper accident that has my dog still bleeding. Go to literally anywhere else

Took our fur baby tonight to PetSmart for grooming services. The entire process was a breeze. We…read morebooked the services online on their website. I snagged a 7pm appointment, love love love their wide range of hours. We booked the Bath & Brush service which includes bath, nail trim, ear cleaning, paw & pad trim, sanitary trim, and anal gland cleaning. That was $22. We upgraded to the Luxury Package which included all I already mentioned plus customized Hempz shampoo & conditioner, teeth brushing & breath freshener, face wash, paw & nose butter, cologne spritz and a bow. That was an additional $35. So our total was $57 and it was worth it. Our fur baby got the best treatment from Ms Ashleigh and we will be returning soon. P.S I didn't have cash to tip so I was able to tip our stylist via cash app which was extremely convenient

I love this Target! I always find what I need here. I went to do some Christmas shopping and found…read moresome great deals. I love their flower shop area. Staff is so nice and efficient. I like how well stocked they are here. Parking is easy and it's in a nice area of Chesapeake. Shopping online and the whole process is super easy and fast.

If you've ever whispered "I'm just here for toothpaste" and walked out with $200 worth of…read moreserotonin, welcome home. This Target in Chesapeake is the crown jewel of retail therapy in the area. I've been to plenty of Targets--some chaotic, some lackluster--but this one? It's shockingly well-organized, rarely overcrowded, and somehow always has the seasonal items I didn't know I needed. The Highlights: Clean & Calm: The store is bright, spotless, and mercifully quiet--even on weekends. The lighting doesn't assault your senses, and the aisles are wide enough to avoid awkward cart traffic. Staff that Actually Smiles: The team here is consistently helpful, from electronics to self-checkout. I had a return and it was handled with zero attitude (Target angels do exist). Drive-Up Magic: The pickup crew deserves a raise. I've placed last-minute orders while still in pajamas, and my bags were in my trunk faster than you can say "Starbucks run." Starbucks Inside: Speaking of which--yes, there's a full-service Starbucks near the entrance, and they actually get mobile orders right. Pro tip: This location is not the one where everything is picked over the second the doors open. You'll find the cute mugs, the Magnolia home stuff, the limited-edition snacks... It's low-key a hidden gem for holiday shopping. Whether I'm grabbing essentials or emotionally spiraling through the $5 bin, this Target always delivers. It's my safe place, my productivity booster, and occasionally, my cat's favorite toy supplier. Target, Chesapeake: you understood the assignment.