Is it pleasurable dishing out thousands of dollars for a new furnace? Nah. Nope. Nuh-uh. However,…read moreMarty Ruffle of Always Safe Heating & Appliance Repair makes it, dare I say, pleasant. His cheerful demeanor and vast HVAC knowledge eased the frayed nerves; providing the confidence needed to make wise (though expensive) decisions. Marty was initially recommended to us by our realtor. We hired him to simply clean the furnace. Though our furnace was in very good shape, Marty still spent at least an hour educating us on specific care and maintenance issues. A year later, when the furnace in our new house was misbehaving, I called our former realtor to get Marty's number. Though not an emergency, Marty was able to stop by less than 24 hours later. He's been in the HVAC industry for more than a decade, and it shows. He was able to tell me what company manufactured our 40 year-old furnace just by listening to it! I believe he operates from his home, so he does not have to cover expensive overhead, a savings he passes on to you. He also gives you his cell phone number, making him very accessible. Our furnace was nearly 40 years old, and while repairable, it just did not make sense considering its lack of efficiency. Marty was aware of the varied rebate programs, and helped us save a few bucks, which everyone can appreciate. He installed an AirTemp furnace, which he said is just as good (if not better) than the more well-known brands. They make a number of the more well-known brands, but when purchasing directly from AirTemp, you're not paying for all their marketing efforts. He walked us through the process of installation, so there were no surprises. All of our questions were met with a kind and humorous response, and he even shared numerous inexpensive energy conservation tips that we could easily do ourselves. Installation took about 13 hours - one day. Though he, and his assistant, were in and out of the house constantly, he made certain that our kitties did not escape. They were professional, cleaned-up after themselves, and more impressively, he called back the following day to see how things were going. I will be calling Marty when my furnace needs to be cleaned. And he told me a secret -- most high energy furnaces don't need to be cleaned every year -- every other year is fine. (Who knew?!) I will definitely be recommending Marty to family and friends. If you're on the fence, give him a ring, you'll be happy you did!

Affordable install but troubleshooting issues after was challenging and scary. Easily upset. Came…read moreclose to kicking him out of my house for how he treated me. I called another company to fix the problem on a brand new unit that he'd installed because I didn't trust he'd do quality work. They fixed it for free after I told them who installed it. Run!

Jason is the best of the many people I have encountered in this field of AC and Furnace repair. He…read moreis knowledgeable, professional and personable. Spending as much time as needed to diagnose the problem and offer the best possible solution, I will invite him back to continue work in my house. I highly recommend this company for value and quality!

I call them about my heater broken and they say will call back in five minute and never call back…read morethen I try call again they say will give me other call in one hour never call back. It no good business to wait long for phone back ! I go other business who will want make money !

We have been dealing with Huffman for at least 20 years and I cannot say enough good things about…read morethem. They are courteous, reliable, fairly priced and always there when we have needed them. Elliott saved us again this week when the 20 year old air conditioner in our recently new to us townhome quit in the first week of 80+ degree days hit. He quickly obtained a unit, reschedule routine service calls and had us up and running again. We believe strongly in supporting small, local business and are happy that we have stayed with the. For installation and service through the years.

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

Dustin was referred to us from another well-known HVAC company in the area that didn't work on the…read morebrand of gas fireplace we have in our house. My wife and I are extremely pleased with Dustin's thoroughness of pinpointing the multiple gas leaks in our fireplace and the solutions he offered to address all of the issues. Dustin is extremely knowledgeable, friendly, and was great to talk with about other things besides the fireplace. He is building a highly reputable business while juggling the responsibilities of having a young family. I highly recommend Dustin for all of your HVAC needs - you'll be glad you called him! Jim S. Webster, NY

This is an update to a review I wrote about a year ago, Initially Dustin was not timely in getting…read moreback to me with a quote (he later explain why). Totally understood. I reached out again this year however, we were not able to come to a meeting of the minds for my project. Dustin was very informative and very personable. I wish him the best with his business. However can't give 5 stars because the project did not move forward so I have nothing to base five stars on.

This is a family owned business, which is one of the reasons I picked them after reading many…read morereviews. I had my furnace and my A/C cleaned. The guys were very informative, and knowledgeable. My system is 28 years old. I know I will have to replace it pretty soon . They answered all my questions. I would definitely recommend this company.

Called for service bc my hot water tank was not heating water - left message at 8 AM. Alyssa called…read moreback at 8:30 gave me a time slot 12-4PM. TEAM Lynch Adam & Son arrived about 2:45 did the diagnostic testing -- old sensor died!!! He quoted me a price ... by 4:45 I had a working water heater that would give me hot water in an hour. My experience from the entry into my home to the finished job was super great. No third party and very respectful of my home. Very pleased ... from the receptionist to the installers ... was a perfect working team!!!!

Great service. Excellent repairsZ Saved the day when the busiest toilet in house started leaking…read moredue to broken flange.

Asked them to come in and do a quote on a sump pump install. They came in and said I needed to…read moreclean my downspouts. They also only cleaned 2 out of 3 Now I removed the use of the downspouts and redirected the water so these were not in use. But they said if I cleaned these the issue would go away. After the service they then came back and said I needed a sump pump installed. They also would not issue a credit on the original work request even though they were wrong. Do not trust these people they are only out to make as much money as possible. The tech left his tools and left all my stuff he borrowed laying in the backyard... Pick up after yourself.

Spoke with Eric the afternoon before the appointment to install a sink pump was made. I explained…read morehow I already bought the supplies needed for this job, I already removed the old pump etc. Eric ASSURED ME that they would definitely not charge me the full price because I already did have the work. Stupid me I believed him. I ended up paying $59 for the service call because the install was costing me $371.00 for a simple sink drain install and I did half the work and bought all the supplies needed including the pump! ERIC YOU ARE A F'ing liar and a POS!