READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

Extremely disappointed with the work Woodford Brothers did in my basement…read more They did waterproofing for me a couple of years ago, and when they dug and re-poured the concrete around the perimeter of my basement, they left the floor with a significant and uneven slope. I didn't notice how bad it was right away because I've been slowly saving up and doing small projects over time to turn the space into a playroom. Once I finally started bringing in professionals to move forward, the issues became impossible to ignore. The slope is so severe that I can't get flooring installers to lay carpet, and shelving can't safely sit against the wall without leaning -- which is a serious safety hazard since this room is meant for my two-year-old. I've called the company multiple times and was told I'd receive call-backs, but no one follows up. No real solution has been offered, and they've shown no willingness to fix the problem. Even a professional from Lowe's said they had never seen a job done like this and that it absolutely shouldn't look this way. For the cost of the project and the trust I put in this company, I expected far better. I would strongly recommend getting multiple opinions before choosing Woodford Brothers.

Unfortunately the contractor did no show up for our appointment nor provide any explanation for not…read moreshowing. Very poor communication.

David Rivera was hired through Handy.com to install a new door. He damaged our new door before he…read morerealized that it would not fit. At that point, he estimated it would cost 525.00 to rebuild the door frame to fit the new door. We stated we would return the door for the correct size, but he stated he damaged the door so it couldn't be returned. He did not offer to replace the door he damaged. When he returned, he had nothing to build the frame up. All he had was a used door that he told us was new. He put in the used door wrong. It has to literally be slammed to get it to close. The door will have to be replaced. He was suppose to sell the new door and give us money back. It has been over 4 months and we have heard nothing from him. Handy.com did refund us the money we paid them. He was not suppose to charge us anything and was supposed to go through handy.com. He did none of this . We feel like we were really conned by this person. It ended up costing over 1000.00 for the door and it was so poorly installed that we will have to replace it. We have tried to get NYS consumer protection involved. This company doesn't even have a legitimate address. So, they have only his email if it till works as a means to contact him. He has his home address listed as the same as his business address - which is not a real address. Would never recommend working with this individual or having him do anything with your home. We feel like we were really conned by this person, and Handy.com has failed to give us the support that we needed to resolve this problem.

Dan T. great job done by these guys. Best around. great service . great people and great clean up.read more

These guys are crooks and thieves! This company ripped me off too!! Last spring I had water in my…read morebasement. They quoted me $4700 and offered me a "lifetime warranty". This spring (less than a year later) I have flooding in my basement again. The warranty? Oh, that was only for the one wall that they treated, we didn't mean that you would not have water in your basement next year. If you want a dry basement we have to treat more, that will be another $5300. The initial contract said they would install a 1/3 hp sump pump if needed, but they decided it wasn't needed. Funny, I have water in my basement, I guess I need that sump pump. Their answer? No, we didn't think we needed it then, so you don't get one now. RUN AWAY!! RUN FAR FAR AWAY!

I called a couple different contractors to fix the water problem in my basement. Better Basement…read moreWaterproofing's estimate was significantly less than the others. They were able to start the following week. It's been over a month and my water issues are gone, and at exactly the amount quoted in the estimate!

Jeff, is honestly the best. We had 4 different quotes and we went with Jeff & his team, and thank…read moregoodness we did. He's honest, to the point, won't try to upsell you or overcharge, extremely efficient and clean! My husband and I wish we could use him more for other projects! Would definitely hire him again.

Shiw uo to do inspection of basement but then never provide with free estimate as advertised,…read more never return phone calls or answer emails... horrible customer service

Good guys they did quality basement work for me! I would highly recommend them and the prices are…read morefair too

We had Kinetic Basement Solutions apply dry lock to our basement walls this week and we were very…read moreimpressed with the service. The woman who handles the scheduling is so friendly and helpful. We had Mark come out to inspect our basement and provide an estimate. We were provided an great price and decided to proceed with the work. Mark, Melvin and Joe completed the job over a two day period (we have a very large basement) and we enjoyed having them here. They kept the work space extremely neat and they were very professional, friendly and careful with our home. They did an excellent job and we are very pleased with the results. I would not hesitate to use their service again in the future and I would happily recommend them to anyone needing work in their basement.

Really knowledgeable professionals in the sump pump arena. (How many of those do you know...?)…read moreKeeping water out of your basement is a no brainer, and these guys know how we to do it. Fair pricing.

Great Team, Denise & Ron they came within a hour of my call. We had water under our Staircase and…read morethey came fixed it relatively quickly. They did a great job cleaning up. They went above and beyond for us. I would highly recommend this team. Thank you guys

Hired B Sure Systems for a recent issue in my basement, they were great! Fixed my problem with an…read moreold sump pump and got my basement back to better than before the issue! I strongly recommend B-Sure Systems!

Working with EcoSpect was a great experience. I hired them to put in sump pumps and a radon…read moremitigation system in the basement of my house. Joe was my contact person, he was responsive and answered all my questions about the estimate, and what the process and the final results would be. The crew members: Santos, Henry, Joel and Mario, were nice people, they worked very hard and left the job site clean at the end of every day. The job was finished on time, and I now have a dry basement and additionally a much better looking basement! Everyone who has been down in the basement and seen the work done by EcoSpect has been very impressed!

From the owner: We transform your basement into healthy, usable space and improve your home's value. EcoSpect uses…read moreproprietary basement waterproofing systems to protect your family from the harmful effects of moisture and flooding.