At the Woodford Brothers web site I requested help with a sagging porch and they set me up with an…read moreappointment. I received a call before the appointment and heard two things that suggested they weren't the right company for me. First, during the phone call I was encouraged to read the material they'd sent me in the mail describing in detail the specific services they offered. That was a red flag for me because we had not yet established what specific service would be the best solution for my specific need. In fact, during the visit, the Woodford person ended up proposing a contract for a service that did not match the pre-printed material they'd wanted me to read. In other words, the company was initially focused on specific solutions before they had determined the problem. Second, during the call the 5% discount for same-day signing of the contract at the time of the visit was mentioned. That was also a red flag for me because it indicated that they didn't want the kind of customer who evaluates multiple options and then selects the best fit. During the visit, the Woodford person made it clear that he was not familiar with the three or four sentences I had written at the Woodford web site to describe my problem in the first place. That seemed to indicate a basic flaw in the operation of the business. I would be wary of this company.

READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

We are very, very happy with the masonry work that Wolf recently completed at our almost 100 year…read moreold home! He thoroughly prepped our deteriorating cinder block basement walls; applied special water resistant concrete on all interior walls; filled in and leveled concrete floors; and left a very tidy area when his work was completed. We will definitely be calling Wolf for future masonry and stucco work on our home! Joy & Peter

From the owner: We put our clients first. We can make your masonry project happen, or repair what is needed…read more Masonry, foundation walls, waterproofing, retaining walls, basement walls, concrete flooring, floor leveling, stucco, chimney and fireplace repair, epoxy flooring, steps, stairs, porches egress windows, lentils, stone work, sump pumps, sump pits, French drain, masonry window sills, brick pavers, brick laying, Loading docks and Bilco doors.

Chris is the only guy to use for masonry. Rebuilt two front steps for me, and they look great…read more Great clean up. Great guy and crew.

I am so pleased with the rebuild of our chimney. They had a plan and look organized. Cleanup was…read moreextremely thorough. Pricing was comparable to simple parging. They were friendly, and Chris was flexible beyond expectations. I have already invited them back for more work in the Spring.

Wow! Amazing! Incredible! Superior work done by an outstanding team led by Tom…read more My crawl space continued to be damp and I went through 3 sump pumps in 1 year. Couldn't take that anymore and called Tom and asked for a solution. In 2 and 1/2 days my crawl space was transformed into a clean space and today it is dry. Fast forward to this weekend. Tom after he and his team transformed my crawl space to clean space in the fall he came out and checked on everything. If you are in the need for what Southern Tier Basement can do; pick the phone up and call. YOU WILL BE SATISFIED! Fair price - excellent workmanship and pride from that team.

I called this company over a month ago to go to my 85 year old mother's house. She has several…read morewindows in her basement that leak when it rains. John came out to give us an estimate. That was the last I ever heard from him. I have called three times to follow up with the estimate. I never received a call back. Don't waste your time with this company.

Great Team, Denise & Ron they came within a hour of my call. We had water under our Staircase and…read morethey came fixed it relatively quickly. They did a great job cleaning up. They went above and beyond for us. I would highly recommend this team. Thank you guys

Hired B Sure Systems for a recent issue in my basement, they were great! Fixed my problem with an…read moreold sump pump and got my basement back to better than before the issue! I strongly recommend B-Sure Systems!

Working with EcoSpect was a great experience. I hired them to put in sump pumps and a radon…read moremitigation system in the basement of my house. Joe was my contact person, he was responsive and answered all my questions about the estimate, and what the process and the final results would be. The crew members: Santos, Henry, Joel and Mario, were nice people, they worked very hard and left the job site clean at the end of every day. The job was finished on time, and I now have a dry basement and additionally a much better looking basement! Everyone who has been down in the basement and seen the work done by EcoSpect has been very impressed!

From the owner: We transform your basement into healthy, usable space and improve your home's value. EcoSpect uses…read moreproprietary basement waterproofing systems to protect your family from the harmful effects of moisture and flooding.

My sump pump had "blown" and it actually blew the top pipe off and water was going everywhere. I…read morecalled McConnell and Ryan came our right away and replaced the pump and made sure the pipe was secure. I called them as they did some work for me awhile ago and thought they were great. Thank you Ryan...

Do not hire these people to do you basement! We hired them and it was a horrible experience. They…read morewould no show on days they were supposed to be there to work. They dumped all of the concrete waste in my professionally landscaped flower garden in the back of our yard instead of taking care of it. They also cut the stairs going into my basement in half to "finish the job" without asking and just left them that way. To finish the job they said they needed $200 more, we gave it to them and they never came again. I am so very upset. Into of it all my basement still completely floods making it so we are out $4600 and will need to hire a different company to do our basement! Do not hire them, terrible terrible people!

Absolutely amazing service. Kind, patient, definitely helpful. NO one else was willing to even…read morespend time on me. They responded less that 4 hours after my call. Stopped further water damage & recommended plumber, who was more qualified, than anyone I met before, in this field. I would recommend these people 100%.

I came home from vacation to find my fish tank had leaked all120 gals of salt water on my hardwood…read morefloors , my fish and Coral where all dead and the house smelled bad . Called Property restoration and Cody sent his team over with in an hour with dehumidifiers and air scrubbers and these mats that suck the water out of the hard woods , and then continued to work with my insurance company .

You can tell these guys know all the ways to make your driveway look it's best. They even pick…read moreoff any stray piece of debris that messes with the perfection! Have had for years and highly recommend.

Did a great job sealing our driveway. Would recommend them. Them showed up on time, prise was…read morepretty standard.