I am so glad I found CM Counters and Cabinets! I immediately knew when I met Willow that she was the person I wanted to work with. With her help I now have a kitchen that I'm having trouble believing it's in "my house". During the ordering stage my original contractor quit, which was lucky for me as I could now hire Pete and his team to complete the kitchen project. From then on out everything went perfectly. They made suggestions that I never thought about and I'm so glad they did. The quality of the product, the workmanship and design were all top notch. It was bittersweet when they finished as it meant my kitchen was complete, but I'll miss Shawn and Cole coming and going. It was a joy working with Willow, Kevin, Pete, Shawn, Cole and the guys that fabricated my countertops. I will definitely use Counters and Cabinets again on my next project. read more

Countertops & Cabinets - Kitchen - Countertop Installation Near Me - Syracuse, New York

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I'm so glad I chose CM Counters and Cabinets for my new countertops! Willow was warm and helpful. Talking with her was like chatting with a good friend, and by the end I jokingly called her my "best friend." Logan and Taylor were professional, knowledgeable and detail-oriented. During the installation process, both showed attention to details. I was especially impressed by the straight and fine caulk line. It looks flawless. My kitchen looks beautiful, and I couldn't be happier. read more

We recently had our kitchen completely transformed with beautiful white cabinets and stunning quartz countertops, and we couldn't be happier with the results! From start to finish, Pete and Kevin--the owners--made the entire process smooth and professional. Their commitment to quality craftsmanship truly stand out. Willow and Kayla were incredibly helpful throughout the project as well, keeping us updated on scheduling, design details and answering every question promptly. Their friendliness and organization made the whole experience worth it! The cabinets are installed with precision by Shawn. The quartz countertops are absolutely gorgeous--perfectly cut and polished. The workmanship is top-notch, and you can really tell that this team takes pride in what they do. If you're looking for a company that delivers exceptional results with excellent customer service, I recommend CM COUNTERTOPS and CABINETS! read more

We had a great experience Nick is a man of his word .we discussed everything prior to our purchase, and through his workers they met their commitments;when we were ready for the install!!As a result:I can only say "thank you Nick".thank you countertops, and cabinets. I would highly recommend your company to all who are seeking countertops and cabinets, thank you very much. read more

If I could give less than a 1* review I would. Horrific experience dealing with this company and owners. Ordered a bath vanity, sink and quartz top. We decided on a remnant quartz top they had in stock - we liked the design and it was on site so we didn't have to wait for delivery, which was perfect because we needed our bathroom disruption kept to a minimum. Vanity arrives a week later than expected, but I understand that because the industry is getting crushed right now. The quality is okay, not worth the price I spent for a vanity where the doors don't line up. So I call to have the quartz cut for my sink /faucet and shower seat and I'm told they don't have the slab. I said "but you had the slab and said you'd put our name on it." All they would say is that they don't have it. Never told me what actually happened (which was that they sold it). Now I have to wait two weeks for them to order a new slab. Fast forward two weeks later. I call. No response. Call again. No response. Call and leave a third voicemail over 3 days. No response. 4th day I get through. Nick the owner answers the phone. Nick hurriedly starts to explain to me that the stone still isn't in and he's been busy trying to get me a similar stone from another supplier. "Similar" to me isn't "the same". So I ask to see the stone first before I agree to it. Nicks response was "if you need to see the stone before I get it, the deal's off'! I'm trying to help you out here, I'm losing money on the deal and I can't wait for you to see this before I order it..." (you're losing money because you made a mistake - he made it sound like it was my problem). I interrupted him and said "wait what? slow your roll here, I don't think I'm asking to much to see the stone before I agree to pay for it". And then he says "hey, if you're going to get butt-hurt because we made a mistake, take your business somewhere else, but you're going to wait 6 weeks to get a stone". (Which I knew was true). So he ultimately assured me that the stone would be exactly like the other piece (because it's man made quartz and not naturally made granite) and that everything would be ready in 4-5 days. So as much as I'd liked to have gone somewhere else, I was stuck and agreed to move forward. So I show up to pick up the pieces and they rounded the wrong corner on my shower seat and hadn't finished the faucet cuts. And tried to charge me $100 more than I was told for the shower seat. ($250 instead of $150.) So my contractor had to pick up the pieces the next day. He gets there and they still hadn't cut the faucet holes and had to come to my house the next day to cut the holes. Complete shit show. Some of this stuff I understand because it's busy. But the owner is such a.....dink, lacking any minimal communication and customer service skills. How someone can tell their customer that they are "BUTT-HURT" after someone on his staff made an error is just mind boggling. I also got the feeling that some of these mistakes were intentional after our little spat. Total fly by night feel to this shop. Prices aren't firm, contracts have a clause in it that says "no matter what is verbally discussed, only the items listed below are part of the pricing". Just little stuff like that that makes you think. Steer clear. There are many other they will give you similar if not better products with the insults and will give you a more secure feeling. read more

No stars here. The owner of this company Nick is an unprofessional, lazy, liar. We did not even end up using this company. We went here because we had received several ridiculous quotes as far as price for granite counters. He quoted us $5,700! Well if it sounds too good to be true IT IS! Weeks went by that he was supposed to get the slabs in that we wanted to look at. First off he never calls. Even if they don't come in on the day they're expected you would think he would reach out. I do not believe he ever even ordered the slabs in. On the 3rd week I called him once again to see if they came in. Once again I was told no. I informed him that this is getting to be a bit ridiculous and that if they weren't in this week we would have to go elsewhere. He stated "well if you want to go somewhere else then go, if that's how you're going to be about it. I'll cancel the order." He then hung up. I guess customers are in abundance. Our business was not need from the beginning. Good prices do not equate to good product or experience. Do yourself a favor and steer clear of this company. It is owned by an individual that blames everyone else for their mistakes. read more

Extremely knowledgeable and helpful. Not pushy at all. I would recommend just sitting down and even starting with them as they can figure out what works best for you and your project. Appreciate the help, knowing the timeline that I had (I was rushed with a hiccup from a current project), and everything they provided to me with getting it dropped right at my door too! Thank you! read more

Nick was easy to work with. Once we finally figured out what we wanted and worked out some confusion, it was pretty quick and the installs went very smoothly. We love our countertops; we did both kitchen and one bathroom. They look great! Wonderful job. We're so pleased! Thank you so much! read more