At the Woodford Brothers web site I requested help with a sagging porch and they set me up with an…read moreappointment. I received a call before the appointment and heard two things that suggested they weren't the right company for me. First, during the phone call I was encouraged to read the material they'd sent me in the mail describing in detail the specific services they offered. That was a red flag for me because we had not yet established what specific service would be the best solution for my specific need. In fact, during the visit, the Woodford person ended up proposing a contract for a service that did not match the pre-printed material they'd wanted me to read. In other words, the company was initially focused on specific solutions before they had determined the problem. Second, during the call the 5% discount for same-day signing of the contract at the time of the visit was mentioned. That was also a red flag for me because it indicated that they didn't want the kind of customer who evaluates multiple options and then selects the best fit. During the visit, the Woodford person made it clear that he was not familiar with the three or four sentences I had written at the Woodford web site to describe my problem in the first place. That seemed to indicate a basic flaw in the operation of the business. I would be wary of this company.

READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

Wow! Amazing! Incredible! Superior work done by an outstanding team led by Tom…read more My crawl space continued to be damp and I went through 3 sump pumps in 1 year. Couldn't take that anymore and called Tom and asked for a solution. In 2 and 1/2 days my crawl space was transformed into a clean space and today it is dry. Fast forward to this weekend. Tom after he and his team transformed my crawl space to clean space in the fall he came out and checked on everything. If you are in the need for what Southern Tier Basement can do; pick the phone up and call. YOU WILL BE SATISFIED! Fair price - excellent workmanship and pride from that team.

I called this company over a month ago to go to my 85 year old mother's house. She has several…read morewindows in her basement that leak when it rains. John came out to give us an estimate. That was the last I ever heard from him. I have called three times to follow up with the estimate. I never received a call back. Don't waste your time with this company.

Jeff, is honestly the best. We had 4 different quotes and we went with Jeff & his team, and thank…read moregoodness we did. He's honest, to the point, won't try to upsell you or overcharge, extremely efficient and clean! My husband and I wish we could use him more for other projects! Would definitely hire him again.

I called a couple different contractors to fix the water problem in my basement. Better Basement…read moreWaterproofing's estimate was significantly less than the others. They were able to start the following week. It's been over a month and my water issues are gone, and at exactly the amount quoted in the estimate!

We are very, very happy with the masonry work that Wolf recently completed at our almost 100 year…read moreold home! He thoroughly prepped our deteriorating cinder block basement walls; applied special water resistant concrete on all interior walls; filled in and leveled concrete floors; and left a very tidy area when his work was completed. We will definitely be calling Wolf for future masonry and stucco work on our home! Joy & Peter

From the owner: We put our clients first. We can make your masonry project happen, or repair what is needed…read more Masonry, foundation walls, waterproofing, retaining walls, basement walls, concrete flooring, floor leveling, stucco, chimney and fireplace repair, epoxy flooring, steps, stairs, porches egress windows, lentils, stone work, sump pumps, sump pits, French drain, masonry window sills, brick pavers, brick laying, Loading docks and Bilco doors.

We had a fantastic experience working with Kerry Williams from Adirondack Basement! From the very…read morebeginning, Kerry was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Kerry took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful project feel so much easier. He was honest, dependable, and went above and beyond to make sure we were happy with the work. It's not often you come across someone who takes such pride in what they do and truly stands behind their work. We would absolutely recommend Kerry and Adirondack Basement to anyone looking for quality work and excellent customer service. Thank you, Kerry, for making this such a positive experience!

We've used Adirondack basement to service the humidifier which they installed. They do a terrific…read morejob and our reasonably priced. Our tech this year was Tyler Garrett and he is very professional. We can Fully recommend Adirondack basements.

Great Team, Denise & Ron they came within a hour of my call. We had water under our Staircase and…read morethey came fixed it relatively quickly. They did a great job cleaning up. They went above and beyond for us. I would highly recommend this team. Thank you guys

Hired B Sure Systems for a recent issue in my basement, they were great! Fixed my problem with an…read moreold sump pump and got my basement back to better than before the issue! I strongly recommend B-Sure Systems!

Working with EcoSpect was a great experience. I hired them to put in sump pumps and a radon…read moremitigation system in the basement of my house. Joe was my contact person, he was responsive and answered all my questions about the estimate, and what the process and the final results would be. The crew members: Santos, Henry, Joel and Mario, were nice people, they worked very hard and left the job site clean at the end of every day. The job was finished on time, and I now have a dry basement and additionally a much better looking basement! Everyone who has been down in the basement and seen the work done by EcoSpect has been very impressed!

From the owner: We transform your basement into healthy, usable space and improve your home's value. EcoSpect uses…read moreproprietary basement waterproofing systems to protect your family from the harmful effects of moisture and flooding.

Wow! What a truly great experience working with this local family company. My husband and I knew…read morethat we needed to redo the insulation and drainage in our basement and researched local companies. We were impressed with what we heard and read about Wilcox Basement Systems so contacted them for an estimate. After a very thorough inspection of our basement and a very detailed explanation of options, we decided to schedule them to redo the insulation in our basement with the basement to beautiful system. We also had a dehumidifier and a new sump pump with drainage added. One thing I loved about them is they showed up when they said they would, on time, and put in full days to make sure the job was getting done in a timely manner. Anne kept me up-to-date by text every single day to let me know what they'd completed and what was next in the queue. All interactions I had with every member of the family who worked at my home was genuine and pleasant. Additionally, even though they ran into an unexpectedly thick basement floor and had to use a special tool for the trench in the basement, they still somehow managed to finish on time.. Another thing I found very impressive is they actually left any space they used cleaner than they found it. My basement floor and the basement windows were immaculate when the job was finished. They used our garage to cut the insulation boards on a day when it was quite rainy and swept out our entire garage; not just any insulation bits that happened to fall on the floor...the entire floor! There's always a certain level of mess when you're having any type of renovation done, especially if you have cement jackhammered, but the amount of cleaning I had to do afterwards was minimal in part due to the fact that they took precautions to try to keep the rest of my house as clean as possible, and contain the mess to only the basement (which they then cleaned as soon as the job was done). I can't recommend this company highly enough! I know we will be enjoying the work they did for many many years to come and I appreciate the quality job they did.

From the owner: Servicing Utica, New Hartford, Whitesboro, New York Mills, Westmoreland, Mohawk, Oneida, Rome,…read moreFrankfort, Dolgeville, Oriskany, Marcy, Paris,, Sauquoit, Canastota, Cazenovia, Brookfield, Kirkville, Clinton, East Syracuse, Minoa, Manlius, Fayetteville, Jamesville, Syracuse, and surrounding towns. Specializing in basement waterproofing; sump pump and drainage installation, crawlspace encapsulation, dehumidification. FREE, no obligation estimates: 315-896-3979.