READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

Extremely disappointed with the work Woodford Brothers did in my basement…read more They did waterproofing for me a couple of years ago, and when they dug and re-poured the concrete around the perimeter of my basement, they left the floor with a significant and uneven slope. I didn't notice how bad it was right away because I've been slowly saving up and doing small projects over time to turn the space into a playroom. Once I finally started bringing in professionals to move forward, the issues became impossible to ignore. The slope is so severe that I can't get flooring installers to lay carpet, and shelving can't safely sit against the wall without leaning -- which is a serious safety hazard since this room is meant for my two-year-old. I've called the company multiple times and was told I'd receive call-backs, but no one follows up. No real solution has been offered, and they've shown no willingness to fix the problem. Even a professional from Lowe's said they had never seen a job done like this and that it absolutely shouldn't look this way. For the cost of the project and the trust I put in this company, I expected far better. I would strongly recommend getting multiple opinions before choosing Woodford Brothers.

Shiw uo to do inspection of basement but then never provide with free estimate as advertised,…read more never return phone calls or answer emails... horrible customer service

Good guys they did quality basement work for me! I would highly recommend them and the prices are…read morefair too

I called a couple different contractors to fix the water problem in my basement. Better Basement…read moreWaterproofing's estimate was significantly less than the others. They were able to start the following week. It's been over a month and my water issues are gone, and at exactly the amount quoted in the estimate!

Jeff, is honestly the best. We had 4 different quotes and we went with Jeff & his team, and thank…read moregoodness we did. He's honest, to the point, won't try to upsell you or overcharge, extremely efficient and clean! My husband and I wish we could use him more for other projects! Would definitely hire him again.

We are very, very happy with the masonry work that Wolf recently completed at our almost 100 year…read moreold home! He thoroughly prepped our deteriorating cinder block basement walls; applied special water resistant concrete on all interior walls; filled in and leveled concrete floors; and left a very tidy area when his work was completed. We will definitely be calling Wolf for future masonry and stucco work on our home! Joy & Peter

From the owner: We put our clients first. We can make your masonry project happen, or repair what is needed…read more Masonry, foundation walls, waterproofing, retaining walls, basement walls, concrete flooring, floor leveling, stucco, chimney and fireplace repair, epoxy flooring, steps, stairs, porches egress windows, lentils, stone work, sump pumps, sump pits, French drain, masonry window sills, brick pavers, brick laying, Loading docks and Bilco doors.

I cannot say enough about Jeff. He has been here a few times and is always honest, great at…read moretroubleshooting and problem solving and so friendly. What a memory he has too! Has not been here in years and remembered everything, even the dog! I will not call anyone else. Why waste time? Making decisions on who to go with is so stressful. Save the time and just sign the line. I am a customer despite sounding like a commercial. I want you to know that there are so many not doing good work. These guys are my go to!

We were so happy we went with this company to solve a big basement water problem. They did exactly…read morewhat they said they would do. They were really professional. They called every morning to let us know they were on their way, they showed up on time, they worked really hard, they were great at communicating to solve problems along the way, and they left us with a job. That was really well done. We highly recommend them. The foreman Dan was especially impressive.

Great Team, Denise & Ron they came within a hour of my call. We had water under our Staircase and…read morethey came fixed it relatively quickly. They did a great job cleaning up. They went above and beyond for us. I would highly recommend this team. Thank you guys

Hired B Sure Systems for a recent issue in my basement, they were great! Fixed my problem with an…read moreold sump pump and got my basement back to better than before the issue! I strongly recommend B-Sure Systems!

Working with EcoSpect was a great experience. I hired them to put in sump pumps and a radon…read moremitigation system in the basement of my house. Joe was my contact person, he was responsive and answered all my questions about the estimate, and what the process and the final results would be. The crew members: Santos, Henry, Joel and Mario, were nice people, they worked very hard and left the job site clean at the end of every day. The job was finished on time, and I now have a dry basement and additionally a much better looking basement! Everyone who has been down in the basement and seen the work done by EcoSpect has been very impressed!

From the owner: We transform your basement into healthy, usable space and improve your home's value. EcoSpect uses…read moreproprietary basement waterproofing systems to protect your family from the harmful effects of moisture and flooding.

Wow! What a truly great experience working with this local family company. My husband and I knew…read morethat we needed to redo the insulation and drainage in our basement and researched local companies. We were impressed with what we heard and read about Wilcox Basement Systems so contacted them for an estimate. After a very thorough inspection of our basement and a very detailed explanation of options, we decided to schedule them to redo the insulation in our basement with the basement to beautiful system. We also had a dehumidifier and a new sump pump with drainage added. One thing I loved about them is they showed up when they said they would, on time, and put in full days to make sure the job was getting done in a timely manner. Anne kept me up-to-date by text every single day to let me know what they'd completed and what was next in the queue. All interactions I had with every member of the family who worked at my home was genuine and pleasant. Additionally, even though they ran into an unexpectedly thick basement floor and had to use a special tool for the trench in the basement, they still somehow managed to finish on time.. Another thing I found very impressive is they actually left any space they used cleaner than they found it. My basement floor and the basement windows were immaculate when the job was finished. They used our garage to cut the insulation boards on a day when it was quite rainy and swept out our entire garage; not just any insulation bits that happened to fall on the floor...the entire floor! There's always a certain level of mess when you're having any type of renovation done, especially if you have cement jackhammered, but the amount of cleaning I had to do afterwards was minimal in part due to the fact that they took precautions to try to keep the rest of my house as clean as possible, and contain the mess to only the basement (which they then cleaned as soon as the job was done). I can't recommend this company highly enough! I know we will be enjoying the work they did for many many years to come and I appreciate the quality job they did.

From the owner: Servicing Utica, Syracuse, Mohawk, Oneida, Rome, Fulton, Norwich, Cortland, Watertown, and…read moresurrounding towns. Specializing in basement waterproofing, crawl space repair, foundation repair, and spray foam insulation. FREE estimates available.