Every time I call there, it gets very good service.Get all the great answers and I'll be on my way…read moreto the store

I love going to this place... customer service is Amazing everyone is so nice and helpful...don't…read moreforget all the pretty wigs.

Very friendly and knowledgeable about wigs. Great selection. This is my first wig so not sure how…read moreto value what I bought, but I do really like what I got for the money spent.

Love Spellbound wigs and Sherri! I've bought 2 wigs there. My first visit she took time w/me to try…read moreon wigs & I never felt rushed. She wants you to be happy so she'll be honest w/you about what mite not work. It was the perfect 1st wig. My 2nd wig I bought on her website and I love it too! She's responsive on her website chat and helped explain the colors and shading wanting to make sure it was right. It's a small shop so no distractions of other people trying on wigs. Finding new hair is such a personal thing especially your 1st time! I highly recommend Spellbound,

I would be giving this place a 5 but it was kinda annoying that they lock you in the store but then…read moreI get it cause people steal but I really do love this store it may be small but it has the things you need. I got this front lace synthetic wig with over rainbow I love it I still haven't tried it on but I know I'm going to look so good I recommend this place.

Adole is the best braider I have had in a long time. Whatever you want she can do. Give her a call…read more I love my microbraids.

I'm unsure what this place is...store? Costume rental? Museum? I took several looks at the prices…read moreand my eyes nearly popped out of my head. No idea who is paying that for vintage clothes outside of ebay. The person minding the shop seemed annoyed I came in. I promptly did them a favor and left.

Do a Google or Yahoo search, there are slim pickings in Albuquerque for quality places to go to…read morefind new or vintage costumes. These are the type of items that you will never find in a Halloween store. Some things are like walking into your great grandparents closet, that is they were really cool people. Virtually stepping back into time. Give yourself time to really explore this place. They didn't have what I wanted, but the young lady was able to point me into the right direction on what would work for me. Don't go in here expecting everything to be orderly, but that is the charm. They know where everything is so not chaos really, but you may need help finding that certain item. if you want to really impress someone with a costume this is the place to find it. Now if you want WalMart or Spirit Halloween cheap stuff don't expect it here. There are things here at low prices, but the vintage items cost more. They have gone out to find these hard to find items. So unless you plan to spend days searching thrift stores or antique shops just pull out the money & support this great place. You will not find a more unique costume place in Albuquerque.

I was a mermaid Angie did not disappoint It was a great experience and the party was even better so…read moremany compliments on my costume customer service A+++++being new to Albuquerque I felt like a queen that day

Needed a costume the day before Halloween I reached out to the store via cell phone and she met me…read moreat her shop and went above and beyond to get me into a costume on very short notice Very helpful and courteous I would definitely recommend this business for all costume needs they have a huge variety and prices are fair

I can't say enough good things about my experience! She created a completely custom color blend for…read moremy extensions to match my blonde highlights, and it is perfect. You truly cannot tell where my natural hair ends and the extensions begin--the blend is seamless and looks so natural. The quality of the hair is incredible. She uses imported European hair, and you can absolutely feel the difference--it's soft, shiny, and has held up beautifully over time. Even after a year, it still looks as good as the day it was installed. What really stood out to me was her technique. The extensions feel so comfortable and lightweight on my head--I honestly forget they're even there. No pulling, no heaviness, just a flawless, natural feel. If you're looking for high-end, custom extensions that look amazing and last, she is the best!

I have been going to Linda at Pony Express for about 3 yrs now. I am post menopausal and have very…read morefine, straight and thin hair. My hair is long, but since it is so fine, it is very thin. My hair looked straggly all the time. I wanted it to be fuller but was worried about damaging my real hair since it's so fine. Also, I color my hair and was worried about matching the color. Linda looked at my hair and explained what would and would not work with my hair. She selected hair extensions that match my hair length and color and added the volume that I lack. The result is phenomenal! The match is exact - you cannot tell the difference from my natural hair. It looks natural and beautiful. Linda also taught me how to care for my hair and extensions. I have had no damage to my natural hair and my extensions last for a very long time. My first lasted for 1.5 years and I am over a year into my second (see picture). I highly recommend Linda at Pony Express - she is not only knowledgeable and skilled, she is also very friendly and fun. A great experience all the way around!!

You can sum this 'salon' up in a few words. Incompetent,…read moreRude, Careless, Sloppy and devoid of any professional manner. My wifes hair has been PERMANENTLY DAMAGED and the owner and stylist could care less. Also due to the sylist using products that should NEVER be used on dreads, and a product my wife was allergic to, she not only has hair that feels like NYLON, crunches like STRAW, my wife had such an extreme reaction she broke out in sores and hives. The stylist was made well aware of all my wifes allergies before hand. Guess she could care less. Both Jonnie and the stylist, Arasay, made it clear they didn't care. Arasay also denied knowing my wife had such sensitive allergies. Claimed she was never told. Oh so convenient. I asked what discount or refund I would be receiving Jonnie said none, since she didn't do this session. Jonnie was suppose to be the only stylist to do her hair. Apparently shes unable to give discounts even when shes doing the session herself. Makes sense. Not to mention Jonnie forgot about my wifes appointment, I had to call and confirm. Jonnie never bothered to give us a call just pushed us off on yet another stylist. They got another stylist to do it that wasn't even meant to do them in the first place. Didn't find out that until halfway through the session. Jonnie pretty much didn't care if my wife went back to her salon. Was a nice screw you, have a good day, enjoy her ruined permanently damaged hair! Please read this entire review. Especially if you plan on getting dreadlocks. Even more so if your reasoning behind your dreadlocks is a spiritual purpose not a fashion choice. Hopefully I can post this full review on here, continue to my second post to read the entirety. Every time I went into this salon someone had a problem. Double booking, wanting a refund, everything along those lines. I guess we're not in the accepted category for refunds nor discounts. Forgot to mention we only went to this salon THREE TIMES. Worst mistake of my life. I can't apologize enough to my wife for bringing her to this 'salon'. Horrid people, that hide behind a friendly facade, until you have a an actual issue. They deny all responsibility. If you like handing over your money for crap, love permanent damage, and like to be put on the back burner, this is the place for you! What makes this all worse, My wife's hair WAS beautifully healthy. Was being the operative word. Not anymore. My wife Ashli has always desired dreads, a serious life long dream, and had been growing her hair out for a long time waiting for just the right moment. We've never used any harsh products in her hair, or anything but natural. It took 2 years to get her hair to a beautiful jade green without having to use continuous harsh bleach treatments. All this ruined from one appointment. First off I made my wifes appointment week beforehand giving plenty of time to get on the schedule. A stylist name Kelly was going to start my wifes dreads for her. We live over by Gallup, that being said it's a 2 hour drive ONE WAY. We get into town, receive a phone call from Kelly asking can you give me an extra half hour before you come in. Sure we can deal with that so we still had enough time to get home. Nope not even close. We show up at HER designated time she then goes on to make us wait over 2 hours. Not apologizing or anything. A horrific start to a life changing journey. We never got them done by Kelly we had to leave because she decided my wifes hair was not a priority, and was perfectly comfortable just making us wait over 2 hours. After this I immediately wanted my money back. Called the owner, Jonnie. She then apologized profusely asking if she could personally do her dreads. I happily agreed feeling like there was still hope yet. She works around our schedule gets us in the next week, the day I wanted. We show up Jonnie and her son get to work on her dreads. We specifically told Jonnie we wanted only one stylist taking care of my wifes hair. This was a spiritual journey. We wanted no use of any product that wasn't natural and specifically made for dreads. We also made Jonnie aware of all my wifes EXTREME allergies. She claimed she understood perfectly.There is not enough space for my whole review, so I shall skip to the end. Jonnie pushed us off on a stylist named Arasay. Who ruined my wifes hair. She had covered my wifes hair in HAIRSPRAY and some kind of GEL. All containing HARSH INGREDIENTS not meant for dreads. If it isn't water soluble and residue free DON'T USE IT. Also, just because a product says residue free, that isn't necessarily what's true. But, one should always be able to rely on their stylist to be fully educated. I did my research, obviously this stylist needs to further her studies. She only apologized thru text. Not once calling my wife to take responsibility and actually apologize. After she knew my wife had such bad hives and sores she never texted back.Sorry this review jumped a bit. Not enough space.

From the owner: Multicultural Salon specializing in braids, extensions and Great Hair Careread more