Extremely pleased with the service I received from K&M…read more.. They rebuilt my 2011 Silverado transmission at an affordable price, provided me with a courtesy car and completed the work in 4 days as quoted. I highly recommend !

I was referred to K&M by two different mechanics I highly trust and they were completely right. K&M…read morediagnosed my problem quickly with no cost as I didn't need to have the work done. Outstanding and honest business with incredible staff/advice. I can't recommend them enough and will be back for any future work I may need. Don't think twice and choose K&M for an honest/affordable company that combines high quality and integrity!!!

I apologize for any typo or confusion had issues with screen…read more In general this place SUCKS DO NOT GO HERE! never have I ever been treated so badly! I'm a single mother with 2 children who relies heavily (like most do) on my vehicle. in march I took my van to this shop to have transmission fix. they could get it in quick and it was $500-$1000 less then other local shops. boy I wish I would have spent the money. my vehicle was throwing codes like crazy since November of 23 but driving fine. the codes even cleared after I added some transmission fluid snd I passed inspections. Come one week befor my bday and the transmission decided to just quit. I get it to atals and the cost was $3000 ( which I had to borrow. the entire week I was told it'll ready tomorrow. I had to call every day to get any information on progress. i only started daily calls after they had van for almost a week and told me it would be ready tomorrow. Well almost another week of it will be ready tomorrow did I finalvshow any frustration in my communication with the. One of the times i called the mechanic was sent to , I assume owner Cory, house to get a lawn mower. They did this in the middle of work day instead of finishing my van. Once completed the van leaked fluid on the ride home, called them and took it back in. The took drive for eclipse and was stuck in traffic where the engine became warmer than normal. I relaid this wring by saying it got over heated. I just meant to went over where it normally always sits at. Anyways they blamed trans issue on p0430 I believe which is cat converter had that checked and guy ran full diagnostic. Said cat wasn't in great shape but in no way damage transmission. Told arak who said bring it back yet again they ran own diagnostic (again) and now came up with p0420. Which is a fan error code. Atlas used this code to cancel my warranty, even though they ran codes ever other time, and swore up and down that cat converter case was the issue. Git second opinion they said trans shot, tge p0420 had nothing to do with trans issue, one can had low voltage so it wasn't always turning on but in no way would have caused this damage. Called Cory about it. He had to have employee pretend in text it was him and continue to swear up and down I messed up van. So I'm trying still to get the work done or money back. Prefer money back. Cory did offer to fix it if I got all work done to clear codes, codes that shoulda been there since march when i first brought van to them and they argeeed to do work. Cory was not going to include another warranty if he had his guy fix it again. Though warranty was erroneously invalidated. Besides codes they had bme look under van when it was raised and pointed out fluid leaking. He believed from coolant line going to trans or something like that. He touched what looked wet. Once home I touched area and it was not wet at all. it was greesy but no moisture on my fingers. I was furious! Now I am taking other actions to get my money back or work done, though I don't trust them what so ever

Honestly bless this business and everyone who works here. They are amazing. The service was amazing…read morethey were very patient, understanding, honest and helpful.

Great service great recommendations. Honesty and actually fixed the issue in daughters car.read more

Turns out they basically put a bandaid on my problem. My transmission started slipping 3 weeks…read moreafter they repaired it. The employee told me they opened transmission and changed filter, the owner said they just flushed it and if he'd looked inside they'd been able to tell me it was going bad. Terrible business

The shop takes awhile to do the work, but they know transmissions better than any other shop in the…read morearea. I've taken 2 cars to Competition and have been satisfied both times. The second time, I was quoted $2500 by the dealership to replace the clutch. Competition did it for $800... Including a warranty on the work. Pretty amazing. The only thing they could improve on is communication.

Great work, very timely, friendly staff, reasonable prices. Needed a torque converter and…read moretransmission rebuild. Very happy with service from front office to technicians.

I've been taking my cars to Vic's for a very long time and he always does a great job. Very…read moretrustworthy and reasonable prices.

They were very understanding of my issue. I wasn't willing to take on the rear end differential…read morerepair I had already bought parts for. He was willing to use my OEM Ford parts and while the repairman could have easily told me I had lots of other issues he didn't. Honest garage for sure. He was very personable and even dealt with me after hours. I would recommend Vic's Auto Doctor if your differential is in need of repair. His quote was total, no hidden shop fees. I hate those.

Waited four days for brake repair. Never received a call from shop. When I finally called I was…read moregiven an estimate of around $400. The next day Jimmy called with a cost of almost $700. If he hadn't even taken the brakes apart he should never have given me the initial price. I think this place is super shady and I will not be going back.

Called to bring my car in for repair. The supervisor said bring my car in on Tuesday to get it…read morechecked for my transmission. Called Wednesday about my car repairs, and the supervisor was so unfriendly. I ask him did he find out want is wrong with my car? He was so unfriendly and said I didn't have the time to check my car out. I ask him when will he inspect. The car? He said he have a lot of work. So I came to get my car out the shop.

I had a transmission leak on my old Bonneville with 288,000 miles on it. I told Robert, the…read moremechanic, who is also the owner, that I'm hoping to drive the car to 300,000 and had a dollar cap in mind. He understood my request and agreed to look at it. Robert was up front and very honest before work was done. I couldn't be happier with the great, affordable service I received. Also, drop off and pick up was very flexible and worked to my schedule.

I am new to the area and did not have a new mechanic set up yet. Of course, my car started having…read moreproblems. I went to LT Transmission and could not be happier. The mechanic (Bob) was extremely informative, professional, and got the job done quick. LT Transmission was affordable, and made my car problems seem effortless. I have found my new mechanic!

Easy to set an appointment for my car's $40 oil change. Finished in under an hour. Their clean…read morewaiting and restrooms made the experience like being at home. They have recliners, cable TV, coffee bar, great lighting so I could read my book uninterrupted. I appreciate the comfort while they cared for my car. Thank you, M & M Merrillville.

Courtesy, professionalism, and a fair price for all work done. Yes, go here first. You can even…read morelook through a wide window inside the spacious and clean business lobby and see all mechanical work being done. They also check for other potential mechanical problems. So, you can feel confident when bringing your vehicle home.

Came in here to get a oil change then they finally found out what the noise was off my 2008 Nissan…read morethat the dealership had trouble finding they corrected the problem & never heard the noise again the staff was extremely nice never felt any pressure about getting other things fixed . Gave me a ride home & picked me up as soon as job was done . Very greatful & will be back !

I would highly recommend this place. My wife and I were traveling from Florida to Illinois and our…read moretransmission gave us troubles and we decided to drop our car off here and stay the night at a hotel. Dan contacted me in the morning and they got right on it. An hour or so later he called and said the pump was bad and there were numerous transmission codes. He gave me a quote and was upfront with me that it may actually be more once they tear into the transmission. Understandably, this wasn't something that could be fixed within a day or two. I told him we would have to have it towed to Illinois and then rent a car to get back. I tried to pay them for diagnostics but they refused and said it was their policy to give free diagnostics and estimates. Dan said to have anybody that ends up working on the car to give him a call and he would let them know what they found. I felt really bad I wasn't give him my business, but told him I'd write a review. If I were to ever live in the area, this is undoubtedly be where my vehicles would be serviced. Dan and the secretary were very good people. I wish more shops consisted of people that genuinely cared about helping people like them.

I referred family members to have their vehicle worked on due to no heat. I paid $200 for the…read moreservice. After they drove it a couple of times, the heat suddenly did not work. John, the store manager, said they would look at it again but the issue was never resolved. This was the second time in which we had to return a vehicle because the repair was not done correctly the first time.

I had my transmission and brakes changed at this location a little over a year ago and started…read morehaving issues within 6 months of my car getting worked and and I could not get anyone to figure out what was wrong. I got my brakes redone today and found out this GOOFY people put my brake pads on BACKWARDS. Who messes up BRAKES?!