Had our alternator replaced here recently. The thing I love best about McGinnis is that they don't…read moreupsell you on things you don't need doing. They are trustworthy and reliable- and very reasonable prices. Worth the wait for an appointment; they're busy for good reason. Have dealt with them for something like twenty years, as did my late father-in-law, who would drive in from north Hammond to have them service his Mercedes. We're lucky to have them in the neighborhood. Another place told me my 2004 Avalon with 90K miles needed new Mcpherson struts and quoted an $$$ price, McGinnis looked it over and said the suspension is fine. I trust their work, too.

I have been here three times since October 2025. I've had my oil changed twice and battery service…read moreeach and every time I have met with excellent customer support a polite sales person and when they quote me a time they're always done before or at that time. In this damn age, it's hard to find a good mechanic you can trust but I trust them explicitly they have never done me wrong and I have never seen an angry customer in their shop for good people great service and a good price you can't go around here.

DO NOT BRING CARS HERE!! useless. they specifically won't work on old cars or your exhaust. looked…read moreat my car, told me it's not driveable and all these things are bad. one thing being only one year old tires. charged me $50 for them to do nothing. took it to another shop and fixed my car in an hour. this place is a joke.

call to have tire fill and they told me that it was too cold to for them to open the door and I…read morewill have to spend some more money ‍

Easy to set an appointment for my car's $40 oil change. Finished in under an hour. Their clean…read morewaiting and restrooms made the experience like being at home. They have recliners, cable TV, coffee bar, great lighting so I could read my book uninterrupted. I appreciate the comfort while they cared for my car. Thank you, M & M Merrillville.

Courtesy, professionalism, and a fair price for all work done. Yes, go here first. You can even…read morelook through a wide window inside the spacious and clean business lobby and see all mechanical work being done. They also check for other potential mechanical problems. So, you can feel confident when bringing your vehicle home.

Called yesterday to get an appt for an oil change. Told me I could bring that afternoon or next…read moreday. Took it in that afternoon abt 1pm. By 3:30 I got a call that it was done but they noticed a caliper was leaking. They put calipers on last year. They looked it up, yep still under warranty. They also changed my load and rotors, for that warranty. Nick works with you, and I've got a SIL who's a mechanic, so he verified to me what the shop was telling me. I've been going here for abt 2.5years for my vehicle, and I've NEVER felt like they were just trying to jump up price on me. Careful of the reviews from about 10-12 months ago from today... new employees are honest. I've read some of the reviews from back then, and of course that's when my calipers were originally done. BTW, Nick didn't have to, but he didn't charge for the pads and drums, because he was making up for the last time when they had my car longer than quoted. Honest guy, good work, not overpriced. Bonus... he's got cases for sale too if you can't afford the dealerships.

Do not read the positive reviews. After 7 days they first wanted a huge deposit so they could…read morestart the repairs. So they received the deposit. As days went on called numerous times and no call back always promised. Never an update. Very unprofessional. Three weeks later. After a 1800.00 charge for repairs went to a dealership and requested the vehicle to be checked and wanted the same repairs completed and the charges would have been more than half the price that was paid to this so called cheaper repair shop. Do your homework even if you have to pay to get the vehicle checked somewhere else because you will still save a huge amount of money.

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

I had a little mishap with my car. The engine literally broke on southbound 65. It was terrifying…read more My very nice tow truck driver brought me and my car to Levin. Thank goodness he did. I was a bit of an anxiety filled mess. Mike and the manager were so kind. They literally could not have been nicer. I had my dog with me and they were so nice to us. The situation that frayed my nerves and the kindness shown to me helped make a very bad day a little easier. THANK YOU!!!

These people should be ashamed of themselves. I may be naive about car mechanics, but I am not…read morestupid. I needed my tire patched and oil change done, they completed it without issue. Then, over the next 10 days, a puddle formed in my garage. I wasn't sure what was happening, but no lights came on the dash, no weird noises were heard, and I work every day. Then, a clunking sound appeared. I brought my vehicle here and showed a video of the sound to their "Master Mechanic," who called it the 'Toyota clunk of death.' They told me how sorry they were but it would be $2,600 for the labor and part. I had my vehicle towed to my friend's mechanic, who told me nothing was leaking from the rear, which is the part of the vehicle the 'replacement' needed to go. The new mechanic only tightened a plug after he visualized the entire underside of the vehicle. Magically, after I informed these people my car would be towed to a new shop, the 'Toyota clunk of death' disappeared.

Very cool, very nice, and very capable mechanics that were, most importantly, very honest as well…read more Bob runs the place and is a great guy who won't try and get you to fix things that don't really need to be fixed, which is another big plus. I've had nothing but great experiences and can't recommend them highly enough.

I referred family members to have their vehicle worked on due to no heat. I paid $200 for the…read moreservice. After they drove it a couple of times, the heat suddenly did not work. John, the store manager, said they would look at it again but the issue was never resolved. This was the second time in which we had to return a vehicle because the repair was not done correctly the first time.

This wonderful business is the best car auto repair i have been.the thing thats so wonderful is the…read moreexcellence pin pointing exactly whats needed and if other problems exist they will notify you before the work is done and break down the importance of it.Jim and his wife Effie puts a beautiful personal caring touch being a positive fixture in the Lansing by their excellence in professionalism and caring as a beautiful neighbor making sure everyone one leaves feeling so well that they come back and they do..Jeff as manager no nonsense yet patient and understanding attention to the needs of the customer is second to none..Ive been going to this place for over 16 years for good reason.their prices are fair and reasonable and like most of their customers that keep coming back they get the job done right the first time..Jim and Effie God bless you ...youre beautiful people and run a great shop

We brought our GMC Yukon to Jim's Auto Clinic on Oct 20, 2025 for front-end noise and shaking. They…read moresaid it was the bearings, charged nearly $800, and gave the car back -- still unsafe to drive. When we returned, Frank (the "manager") then said it was actually the control arms, $300 each. No accountability, no concern for safety, and they returned the car still dangerous -- even though my girlfriend drives with four kids. Frank was rude and didn't want to answer the question of "did you return us a safe vehicle! Instead he walked away! Totally unacceptable experience. DON'T WASTE YOUR TIME OR MONEY!