They charged me less than the 3 places I called before them…read more They arrived before the estimated time No damage to my vehicle and we didn't have to wait with the vehicle. 5 stars

BUYER BE AWARE!!! I called to arrange towing services for our truck due to a flat tire and paid…read morefor the service at the time of booking. Immediately after ending the call, my son contacted me to let me know he could help us instead. Within approximately three minutes of placing the order, I texted the company back to cancel the request before any driver had been dispatched or services provided. To my surprise, I was informed that I would still be charged a 50% cancellation fee. I explained that only a few minutes had passed since placing the order and that no actual service had been performed. Despite this, they still processed the charge. Charging customers a substantial cancellation fee within minutes of booking, especially when no tow truck was dispatched, and no services were rendered, feels extremely unfair and misleading. Based on this experience, I would not recommend this company and would encourage others to carefully review their business practices before using their services.

This isn't a service I use daily but it's absolutely vital if I ever need a tow or roadside…read moreassistance. Mr. Abe & Teddy have awesome customer service. I appreciate their professionalism, efficiency and great pricing. They will take care of you in every way possible. Definitely a great towing company and your best choice!

Great job! Metrohook was very responsive and updated me upon each step made, such as arrival,…read moreloading, proximity, etc . It was a long haul, over 150 miles, but they did great, no complaints! Would use again.

Charged $350 to tow my car less than 5 miles. It was after a car wreck, and I knew I was close…read moreenough to my destination so I didn't ask about cost knowing that less than 5 miles shouldn't be a problem but apparently sub 5 miles cost 350 shameful in my opinion.

Basing my review on quickness and effectiveness alone, I'm giving 5 stars. I called, they came in…read more30 minutes. Never ever has a place been that great. My driver, Anthony, was great! He chatted with me and made me feel more at ease about my horrible situation that landed me needing a tow. I have no complaints about the driver and don't want the rest of my review to reflect his service. It was perfect. However, I have to mention that whoever answered the phone when I called (Dispatch, I believe, not a driver) was not professional. I had just been in an accident, I was very stressed out and panicky. I asked them, "Do I ride with the driver or do I need my own ride/Uber?" I thought that was a reasonable question...I've never had a tow before and I was at work. Even my driver asked me if I was riding with him or getting other transportation-I do not feel that my question warranted a joke. The man on the line responds "Nah, we just drop the truck off with you and you have to drive it home." Keep in mind I am having a panic attack and am not sensing that it's a joke so I go "Oh, okay?" and he goes "I'm kidding." Whole time, he had a tone of nonchalant sarcasm and I felt pretty bad about it. Maybe tell Dispatch to stop making jokes to troubled callers. Really distasteful.

I was stuck on an icy hill which I explained to the dispatcher named Kevin. The driver named…read moreAnthony did show up within the time I was told. That being said he couldn't do anything because he didn't have chains on his tires and said he would have gotten stuck if he tried to pull us out. He did try to physically push us out of the ditch and when that failed he walked away and said nothing to us. Several minutes later the dispatcher called and said his driver couldn't find us then I told him his driver was here said he didn't have chains for his tires tried to push us out then left. Then a few more minutes later Kevin called back and said his driver had to go buy a rope and would be back in 1-2 hours. then about 45 mins later a different person called and said the driver still needed to go buy this rope and some straps to safely be able to pull out my vehicle and that was going to take 4-5 more hours before he could get back to me. In the end my kind hearted neighbors pulled me out of the ditch and saved me over $400 dollars. I will never use or recommend this company ever again lesson learned!

I appreciate good customer service so I will definitely call on your company again in the future if…read moreneeded. Your price was less than other companies quotes within the surrounding area. Also the gentleman that arrived to tow was professional and communicated well from -in route to dropping off the vehicle. So without a doubt I will recommend you to my family and friends.

Got my travel trailer In a really tight spot where I couldn't get it out on my own. I called 5…read moreother tow companies and they all said they couldn't help. Jeffery and his colleague did not hesitate, not once did they mention the task being too much for them. On top of being the only company to actually help, they showed up very quick and had us out even quicker. Call these guys first, don't waste your time with any other tow company. 100% recommend!

Wonderful customer service. Called and scheduled. They arrived and were top notch. Would highly…read morerecommend. Very professional company.

Patric was a big help and has wonderful service. I had to get my vehicle towed to Dallas and his…read moreprices are the best in the DWF area. I highly recommend to use BEST DEAL TOWING.

If a towing experience can be top notch, the service from Yanez is it. They quoted a reasonable…read moreprice. They are professional and friendly to work with! Highly recommend.

From the owner: No matter where you are, our towing assistance arrives quickly, to get you're vehicle safe to it’s…read moredestination

Mustafa was SO helpful and patient! After being canceled on a few times, he was able to tow my…read morevehicle where needed! THANK YOU!

Very nice and polite. Professional. Showed up in a timely manner. I would recommend Nitro Towing to…read moreall my friends and family.