Great experience given unfortunate circumstances. Booking and getting a driver for a tow was…read morestraightforward. The driver took a little while to arrive, but it was understandable considering having to drive across DFW during rush hour. Driver Victor was a solid guy and took great care of me. Was also more affordable than other services after calling around. Book with confidence!

Answered questions completely, completed transaction and driver was courteous, professional and…read moreefficient. He ended up arriving about 20 minutes later than originally committed but communicated was running late and everything was handled well.

I had a Great experience with Martinez Towing!…read more I needed my truck towed to the repair shop and they quoted me a fair price, arrived when they said they would, and got my truck where I had requested. I have to say, the quality of the service I received was a blessing to find!

Requested vehicle tow. Fast response, friendly and professional. Highly recommend. Reasonable…read morepriced.

Basing my review on quickness and effectiveness alone, I'm giving 5 stars. I called, they came in…read more30 minutes. Never ever has a place been that great. My driver, Anthony, was great! He chatted with me and made me feel more at ease about my horrible situation that landed me needing a tow. I have no complaints about the driver and don't want the rest of my review to reflect his service. It was perfect. However, I have to mention that whoever answered the phone when I called (Dispatch, I believe, not a driver) was not professional. I had just been in an accident, I was very stressed out and panicky. I asked them, "Do I ride with the driver or do I need my own ride/Uber?" I thought that was a reasonable question...I've never had a tow before and I was at work. Even my driver asked me if I was riding with him or getting other transportation-I do not feel that my question warranted a joke. The man on the line responds "Nah, we just drop the truck off with you and you have to drive it home." Keep in mind I am having a panic attack and am not sensing that it's a joke so I go "Oh, okay?" and he goes "I'm kidding." Whole time, he had a tone of nonchalant sarcasm and I felt pretty bad about it. Maybe tell Dispatch to stop making jokes to troubled callers. Really distasteful.

I was stuck on an icy hill which I explained to the dispatcher named Kevin. The driver named…read moreAnthony did show up within the time I was told. That being said he couldn't do anything because he didn't have chains on his tires and said he would have gotten stuck if he tried to pull us out. He did try to physically push us out of the ditch and when that failed he walked away and said nothing to us. Several minutes later the dispatcher called and said his driver couldn't find us then I told him his driver was here said he didn't have chains for his tires tried to push us out then left. Then a few more minutes later Kevin called back and said his driver had to go buy a rope and would be back in 1-2 hours. then about 45 mins later a different person called and said the driver still needed to go buy this rope and some straps to safely be able to pull out my vehicle and that was going to take 4-5 more hours before he could get back to me. In the end my kind hearted neighbors pulled me out of the ditch and saved me over $400 dollars. I will never use or recommend this company ever again lesson learned!

On time . Value. Your review needs at least 85 characters . Add a few more…read morethoughts

Very prompt, professional, and courteous. Did a great job of loading my truck and then transported…read moreme and my truck ti dealership. Highly recommend.

Great job! Metrohook was very responsive and updated me upon each step made, such as arrival,…read moreloading, proximity, etc . It was a long haul, over 150 miles, but they did great, no complaints! Would use again.

Charged $350 to tow my car less than 5 miles. It was after a car wreck, and I knew I was close…read moreenough to my destination so I didn't ask about cost knowing that less than 5 miles shouldn't be a problem but apparently sub 5 miles cost 350 shameful in my opinion.

They came to save the day in less than 30 minutes! Cost was…read morereasonable and the service provided was professional and friendly. Highly recommend using this company!

Dean, the owner, answered the phone after-hours & was very helpful & quick to respond to our need…read more Would definitely use them again.

I found Mater's Towing through Yelp's Project section and was pleasantly surprised!…read more I put out a project for my truck to get towed to a repair shop. The owner was one of the first companies to respond and provide me with a quote. The quote was fair. It was not my least expensive quote, but it was not my most expensive quote either. What impressed me was his follow-up and ease to work with. He was flexible while a arranged the appointment with the repair shop and once that was done Mater's came and picked up the truck and got it to the repair facility. I think what I was most impressed about was that they showed up when the said they would. He gave me a 1 hour window of when the driver would arrive and they were there at the beginning of the one hour window. I would definitely trust them and recommend them if you are looking for a reliable company that says and does what they say the will do!

Albert was very helpful in getting my car towed to the service repair shop…read more Serves Dallas area. He picked me up from Walnut Hill /75. Cheaper than going through other places that only serve as a middle man.​

They advertise $75 towing in Arlington, Kennedale & Mansfield. I called & was on a 16' wide…read moreshoulder on I-20 & they wanted an extra $150 because I was on interstate but if I was 15' over on the service road with NO shoulder they would charge $75. Poor service, they were rude & so I chose another provider. Will NEVER use this towing company. EVER. Sad sad sad.

I got my car towed for the first time with a technician named Johnny. I'm not sure about the other…read moreemployees at this facility but Johnny went above & beyond for me. He was kind & informative. My 2008 Chevy cobalt broke down in a target parking lot I needed it towed to my house less than a mile away. I paid $111.70. Johnny really made the experience great, he even stayed to help me & my parents push it into the garage. At the end I told him thank you for everything & his response was "it's my job"

Great service! They were timely, very professional and priced very reasonably. I highly recommend.read more

I was promised a service window of about 15 minutes. While I understand that disruptions can occur,…read morethey ended up showing almost 2 hours later. Also, I had to call them at least 3 times to get a status instead of getting updates from them. Finally, while I likely misunderstood the fees (I heard $55 but the cost was $155), I take responsibility for not confirming. However, the distance was less than 3 miles. Maybe they have a set fee regardless of distance, but most towing companies have a minimum mileage radius and will go up from there. I sent them an email asking for fair restitution for the fact that I had to wait almost 2 hours and while I'm ok with being responsible for the fee misunderstanding, I'm not pleased with the former. As of this writing, I've not received a reply.