I've been torn over whether or not I should post a review but I've decided it's better to share and let the public decide with full knowledge whether or not to attend. Now, this was my experience and I don't what's going on back of house or if my experience is indicative of a typical meal or simply an outlier.
I am not from the area and my group's first choice was a different restaurant but they were closed so we gave this new one a shot. The food wasn't amazing but it wasn't bad either and the prices are reasonable. The service left something to be desired and the chairs were very uncomfortable which was unfortunate due to how long it took them to deliver our food. On our arrival, there were only 3 people seated in the whole restaurant. I assumed that we would get our meals fairly quickly. It took a few minutes for them to take our drink order and then our entree order was taken. We proceeded to watch them serve 7 tables including 5 that arrived after us before finally bringing us our food about 15 minutes after we checked in with them about how long it would be. They responded that everything was made fresh to order and offered no apologies for likely forgetting to put our ticket in as we ordered 3 sandwiches and a fried chicken plate. Several other fried chicken plates had been served so it was clear they had forgotten us. I had only water which I didn't drink too much of due to the taste of sulfur but still I would expect that would at least offer a water refill when I was at half a glass or less but alas, no chance of that. Finally, we were served after about an hour and the food was not bad. We got individual checks and one of us paid in cash with a 50 check and the owner took that one and had the audacity to ask if he needed change. Wow! How can you expect someone to offer a 100% tip? He still left a 30% tip which i felt was extra generous given the circumstances. I decided to leave 15% but then I noticed a 3% CC fee and that they seemingly charged sales tax on top of the fee which is not correct. I subtracted the fee from my tip. Apparently, 2 of my other table mates also didn't leave a full tip which I only know because the owner came outside as we were leaving and accosted us. She called people out by name and asked why they didn't tip more. I stayed silent but unfortunately one of us did speak and the owner said we were all banned from her establishment.
I've never seen anything like that before and I certainly would not wish that kind of public humiliation on anyone. If I had to guess, this restaurant won't make it very long treating people this way.
So, if you don't mind risking public embarrassment or potentially waiting an hour for your potentially slightly above average food, this place is worth a shot as long as you don't mind hard, uncomfortable chairs while you wait.
Still gave 3 stars but probably should have just gone to the Mexican place next door read more