Blake was awesome. He helped answer all the questions I had regarding the vehicle I purchased and…read moremade the process seamless.

Updated: Since the owner now has left message on my review, I want everyone to understand how dumb…read morethat sounds if I would've taken a vehicle and not paid with it being "illegal", I would be in jail someone had to give me the keys to the car. I would also like to note that they haven't made contacted with me for my refund the dealership for the last months has ignored me about receiving a refund because they will not respond. I paid 1000$ dollars before even taking the car off the lot, which was the guarantee that I was bringing a paycheck to them for the rest of the loan. They took and they didn't respond nor are they willing to work with me to give my 1000 deposit back. I would have stopped contacting if they would have simply said it was non refundable. At this point the back and forth is time consuming shows a lot, I have my own small business and treat customers better. I just happened to have a family emergency it was only 1 day they would have had to wait. I stopped dealing with them because they continued to threaten me with police while I had a check written for them and showed proof of fund at the dealer which is why they let me take it off the lot with the keys. I left the car at my school for them to pick it up in case they had any more tricks to pull. I have so many message threads I could post but the last thing I have to say is be careful who you chose to make a big purchase especially if you are in a bad situation and trying to get real help from people who "care" :)

Late model, low mileage, priced to move. Quick process. No pressure sales. Buffed my car like new…read morewhile we waited.

This place is amazing. I got the car of my dreams at a reasonable price. I highly recommend them!…read moreThe guys that work there are very nice and helpful. Don't expect to negotiate on the price. Their prices are awesome because that's as low as they can go. I also traded in my car it was seamless. They got me a great price for my jeep too. If you're looking for a high end car at a great price, go here!

Matthews motors recently repaired my Subaru Forester with an in-house powertrain warranty issue. A…read more$1200.00 repair only cost me 100.00 deductible. They were quick despite having to order parts and Frank B. the service manager, was excellent to deal with. He kept me informed the whole way by text then surprised me much earlier than expected due to a part on backorder... with a phone call telling me my car was ready for pick up! Hands down the best car purchase ever for me and the best customer service standing behind their warranties. Thank you Matthews Motors and Frank B.

Sleezy business, they won't do business with you unless they can take advantage of you…read more I went into this shop in March 2025 to sell my vehicle. After speaking with Rich on the phone, he let me know the rough price range they would be interested in the car for, depending on condition. I brought the vehicle in, waited 2 hours for them to inspect it, give me the sales runaround, for them to come back $750 lower than what was discussed on the phone, despite the condition being identical to what was discussed prior. I left and went home. The next day, Rich calls me to tell me they are now willing to meet 1/2 way. Excited, I come down to sell the car. After another 2 hours of waiting, inspections, and driving the vehicle, they agreed to the price agreed upon over the phone. They reserve the right to a 72 hour inspection. With 2 hours to spare, in business hour # 70 of #72, they called to tell me they heard a rattle in my transmission, and were no longer interested. I brought my vehicle into the dealer for a full end to end inspection the next day, the vehicle is mechanically perfect. The technician Chris Henderson mistook a loose license plate rattling for a TRANSMISSION issue. After all of this, and validating the transmission has no issues, Matthew's motors is no longer interested in my vehicle. Shady business, sleezy used car dealership vibes from these guys. Spent 5+ hours and $150 of my own money to validate an issue their tech misdiagnosed. Waste of time, go elsewhere! In response to Marty's comment, he is just lying to make this situation look better than it appeared. The car does not have a transmission rattle. It is under warranty by Ford and I had Ford go through it with a fine toothed comb to ensure it is in perfect condition for its next owner. Chris Henderson is a subpar technician if he thinks that is a transmission rattle. Rich, Paul, Matt, and everyone else I worked with gave subpar service.

Absolutely amazing experience. The salesman Jake was not a salesman at all, but more of facilitator…read moreand getting things done and very quickly at that !!! I called him to let him know I was interested in one of their Chevys and then I might be stopping by the following day. When I got there, he already had it pulled up front for me to take on test drive.loooved it! And it took all 15 minutes for me to purchase. It was amazing and highly recommended.!!!!

Buyer beware!! I'm not sure if they just buy these cars at auction and throw them on the lot, but…read moreit doesn't appear they inspect them at all. I bought a vehicle and didn't get a mechanic to look at it first. Big mistake. I spent $5000 in repairs the first year and it needed another $2000 repair when I just decided to cut my losses and sold it to a dealer for $2300 less than I paid for it. I almost spent as much in repairs than the vehicle was worth. I would not recommend this car lot after my experience.

I sat down at Brian Gottry's desk, said I'm going to be honest with you Brian, this is the first…read morecar I am looking at, and he said, it's my Job to be sure it's the last! He was right. No massive sales pressure, he walked me through the down payment options, was able to get Alex Jones in finance to work with me to match the rate I had elsewhere and made it quick and painless! 1000% recommend Brian, Alex and Hendrick Toyota!

Hendrick Toyota of Wilmington has a service advisor Ben Royall who was very helpful in getting my…read morecar taken care of promptly. It was towed in on Thursday and repaired early Friday morning. Thank you Ben for answering all of my questions and concerns.

Excellent purchase experience…read more I have been looking for several months, on-line and at many other dealers for the next car. Finally stumbled on what I was looking for when I finally to check out the CarMax listings. The car was in SC, easy shipment to Wilmington for a first look and test drive. That first look and test drive was delayed for a week because CarMax found a problem with the car. CarMax immediately refunded the transport fee while still holding the car in reserve for my eventual test drive. I hadn't even asked about that, I was impressed. The week delay was not a problem for me, I'm happy they took it Bob King Mercedes for its diagnosis and easy fix. The team there (at CarMax), including many in the service department were transparent in communicating the cars status while I waited to test drive it. I don't recall all the names but do recall Josh and Martin. Overall, everybody we've met or talked to (even just walking through the office space), made greetings, were professional and courteous, great bunch of people. On test drive and purchase day, we were fortunate to have Katie Ricketts as our Customer Specialist to take us through the complete process. Katie is a leading example of the complete team at CarMax, professional, personable and courteous. Plus, she's very detail orientated when processing the paperwork, and efficient while doing it. Thank you Katie.

I bought a car in early July from Carmax for nearly $19K, a 2017 Subaru. Two months later, I have…read moreto replace the transmission. Of course I didn't buy the extended warranty since it had a clean Carfax. No long trips or hard usage in two months of ownership. Definitely unhappy.

Got a 2011 Honda Crv- Buying process was easy. So far so good…read moreWould recommend. Very Helpful and courteous all the way.

Joshua and his team made purchasing my 2010 Subaru Forrester an amazing experience! He was so…read morehonest, efficient, and affordable! I would recommend Patterson auto to everyone and anyone.

Rude service when you need to ask questions about charges. Had a question about a charge…read moreconcerning my 2024 Infiniti thought it was a covered under the warrantee for a new vehicle. The service dept was rude so in return I was rude.

I left a negative review, but my car only had a small problem that I fixed. My salesman, Scott…read moreMele, walked me through various ways of handling the issue and then upgraded my warranty at no extra cost.

The staff is great, and their U-Haul is almost perfect. I've used their service numerous times.read more

Needed to move from a smaller storage unit to a much larger one. Decision was made at the last…read moreminute so we not have an appointment or reservation...decided to stop at Lloyds's - HIGHLY RECOMMEND this location for your Uhaul needs. Friendly, polite staff and clearly explained all fees and charges- NO hidden surprise fees. Quick process so we were able to get a Uhaul, and complete our move within a few hours.

Terrible service department. Made appointment to have issues with rear backup camera diagnosed…read more Said they needed car for 2 days to diagnose issue. No loaner cars available for diagnostic services. . Never looked at car for 2 days. Said they had too many cars in for diagnostics. Unsure when they could get to it! So why have us bring the car in if they couldn't even look at it. Stay away from this business.

Super polite and much quicker than dealer in West Palm. They were thorough and took the time to…read moreexplain everything.