Late model, low mileage, priced to move. Quick process. No pressure sales. Buffed my car like new…read morewhile we waited.

This place is amazing. I got the car of my dreams at a reasonable price. I highly recommend them!…read moreThe guys that work there are very nice and helpful. Don't expect to negotiate on the price. Their prices are awesome because that's as low as they can go. I also traded in my car it was seamless. They got me a great price for my jeep too. If you're looking for a high end car at a great price, go here!

Matthews motors recently repaired my Subaru Forester with an in-house powertrain warranty issue. A…read more$1200.00 repair only cost me 100.00 deductible. They were quick despite having to order parts and Frank B. the service manager, was excellent to deal with. He kept me informed the whole way by text then surprised me much earlier than expected due to a part on backorder... with a phone call telling me my car was ready for pick up! Hands down the best car purchase ever for me and the best customer service standing behind their warranties. Thank you Matthews Motors and Frank B.

Sleezy business, they won't do business with you unless they can take advantage of you…read more I went into this shop in March 2025 to sell my vehicle. After speaking with Rich on the phone, he let me know the rough price range they would be interested in the car for, depending on condition. I brought the vehicle in, waited 2 hours for them to inspect it, give me the sales runaround, for them to come back $750 lower than what was discussed on the phone, despite the condition being identical to what was discussed prior. I left and went home. The next day, Rich calls me to tell me they are now willing to meet 1/2 way. Excited, I come down to sell the car. After another 2 hours of waiting, inspections, and driving the vehicle, they agreed to the price agreed upon over the phone. They reserve the right to a 72 hour inspection. With 2 hours to spare, in business hour # 70 of #72, they called to tell me they heard a rattle in my transmission, and were no longer interested. I brought my vehicle into the dealer for a full end to end inspection the next day, the vehicle is mechanically perfect. The technician Chris Henderson mistook a loose license plate rattling for a TRANSMISSION issue. After all of this, and validating the transmission has no issues, Matthew's motors is no longer interested in my vehicle. Shady business, sleezy used car dealership vibes from these guys. Spent 5+ hours and $150 of my own money to validate an issue their tech misdiagnosed. Waste of time, go elsewhere! In response to Marty's comment, he is just lying to make this situation look better than it appeared. The car does not have a transmission rattle. It is under warranty by Ford and I had Ford go through it with a fine toothed comb to ensure it is in perfect condition for its next owner. Chris Henderson is a subpar technician if he thinks that is a transmission rattle. Rich, Paul, Matt, and everyone else I worked with gave subpar service.

Absolutely amazing experience. The salesman Jake was not a salesman at all, but more of facilitator…read moreand getting things done and very quickly at that !!! I called him to let him know I was interested in one of their Chevys and then I might be stopping by the following day. When I got there, he already had it pulled up front for me to take on test drive.loooved it! And it took all 15 minutes for me to purchase. It was amazing and highly recommended.!!!!

Buyer beware!! I'm not sure if they just buy these cars at auction and throw them on the lot, but…read moreit doesn't appear they inspect them at all. I bought a vehicle and didn't get a mechanic to look at it first. Big mistake. I spent $5000 in repairs the first year and it needed another $2000 repair when I just decided to cut my losses and sold it to a dealer for $2300 less than I paid for it. I almost spent as much in repairs than the vehicle was worth. I would not recommend this car lot after my experience.

I coordinated a service and maintenance appointment for my sons vehicle. I made the appointment…read moreonline through the Toyota app. We arrived in the service bay at the time of our appointment and Austin checked us in. After a short conversation we left our vehicle and went to lunch. I received texts, emails, and a phone call about the inspection with recommendations on what should be done. Most of the items on the list actually needed servicing and maintenance. One thing that stood out was the tires. The set of tires on the vehicle are high mileage tires that are not near the rating. They kept texting and making sure I didn't want new tires. Other than the back and forth about tires, everything went well and the price range was right around what I expected. This is the dealership where we purchased the vehicle new in 2012. Between here and Jacksonville Toyota all the vehicle maintenance history can be retrieved if needed. I would recommend this dealership for vehicle maintenance and service.

If I could give Hendrick Toyota of Wilmington more than five stars, I absolutely would…read more My family and I were on vacation in Wilmington when my Toyota Highlander suddenly displayed an Engine Malfunction warning and check engine light just days before we were scheduled to drive home. As you can imagine, I was anxious and worried about being stranded hundreds of miles from home. I first called the dealership and learned they were booked for over a week. With no good options, I drove there anyway, hoping someone could help. That's when I met Miseal Ventura and Jimmy Rey. From the moment I arrived, they treated me like family. They listened to my concerns, understood the urgency of my situation, and immediately took action. They arranged for my vehicle to be inspected right away, set me up with a loaner vehicle so my family could continue enjoying our vacation, and kept me updated every step of the way. The diagnosis wasn't what I had hoped for--a rodent had chewed through a wire and a hose, and the repair wasn't covered under warranty. Even though the news was disappointing, the compassion, honesty, professionalism, and genuine care shown by Misael Ventura and Jimmy Rey turned a stressful situation into one that left me incredibly grateful. Exceptional customer service has become increasingly rare, but these two reminded me that it still exists. They didn't have to go above and beyond for someone who wasn't even from the area, but they did--and I'll never forget it. People are often quick to post complaints, but outstanding employees deserve to be recognized just as publicly. Misael Ventura and Jimmy Rey are tremendous assets to Hendrick Toyota. Their kindness, integrity, and dedication are exactly what customer service should look like. Thank you for taking such wonderful care of my family when we needed it most. Because of these two gentlemen, Hendrick Toyota of Wilmington has earned not only my highest recommendation but also a customer for life whenever I'm in the area. This is how customer service should be done. Bravo!

I purchased a 2021 Jeep wrangler and Car Max never disclosed the jeep had been in a accident and…read morethere was more than one owner which they told me also. All was well until I found this out! This accident will reduce the value I paid for the Jeep if I was to sell if today by over $10,000. How can a dealer sell a car and not disclose the most important part of the sale. I have reached out to them for a resolution and have not heard back from them.

Delightful experience selling our vehicle to CarMax Wilmington. The process was efficient and easy,…read moreand we were pleased with our offer. Shoutout to Adam Martin for his above-and-beyond friendly, communicative service. I highly recommend CarMax and, specifically, Adam Martin.

Got a 2011 Honda Crv- Buying process was easy. So far so good…read moreWould recommend. Very Helpful and courteous all the way.

Joshua and his team made purchasing my 2010 Subaru Forrester an amazing experience! He was so…read morehonest, efficient, and affordable! I would recommend Patterson auto to everyone and anyone.

I left a negative review, but my car only had a small problem that I fixed. My salesman, Scott…read moreMele, walked me through various ways of handling the issue and then upgraded my warranty at no extra cost.

Rude service when you need to ask questions about charges. Had a question about a charge…read moreconcerning my 2024 Infiniti thought it was a covered under the warrantee for a new vehicle. The service dept was rude so in return I was rude.

The staff is great, and their U-Haul is almost perfect. I've used their service numerous times.read more

Needed to move from a smaller storage unit to a much larger one. Decision was made at the last…read moreminute so we not have an appointment or reservation...decided to stop at Lloyds's - HIGHLY RECOMMEND this location for your Uhaul needs. Friendly, polite staff and clearly explained all fees and charges- NO hidden surprise fees. Quick process so we were able to get a Uhaul, and complete our move within a few hours.