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    WholeLifeGo

    5.0 (4 reviews)
    Open 7:00 am - 9:00 pm

    Order WholeLifeGo Takeout or Delivery

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    3 years ago

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    Community Natural Foods

    Community Natural Foods

    3.4(76 reviews)
    1.2 km
    $$$

    Racial Profiling - plain clothed security…read more Went in to the 10th avenue store to look for supplements to help with my joint pain. Went to the supplement area looking for help, no one was there for ~5 minutes so I walked around till a staff member appeared and I asked for help. During that time, a plain clothed security follow me and watched me as I looked for products. Even when I was talking to a staff member, he followed us around and stared at me. After I decided on the product, I mentioned to the staff that it was very rude what the plain clothed security did to me. She said she noticed it as well and apologized. I went to the till to pay and to no surpise, the security guard was still staring at me. I them waved to him and paid. I called to complain to the main help line, told them my issue and said they would get back to me. It has been over two weeks. Probably didnt get back to me as they never asked for my contact information This is a classic case of racial profiling. No response from Community Natural Foods. Want to help a local business but not after this incident .

    Absolutely shocking disgusting place that harrassed customers and lies to get them banned. We were…read moreloyal shoppers for 15+ years without incident but staff at Crowfoot location were inexplicably hostile to my mom for no reason, accusing her of stealing without proof, addressing her in a too personal way, getting too close and in her face during Covid and most recently, when she was in a hurry and late for an appointment, they refuse to help her find a supplement and just ignored or avoided her. Understandably she was upset at the horrible lack of customer service she received. Rather than apologize, they shot her down then banned her the next day. We continued shopping at the downtown branch and occasionally I would pick up emergency items from the closer Crowfoot location. One day I rushed in in a hurry to pick something up, well aware they were closing soon. The supervisor called after me, telling me they're closing soon. I continued walking, well aware they were closing soon. She said 'Did you hear me?' I paused and said quite civilly, 'Yes.' the next thing I knew, I was banned. Presumably for that! Then to add insult to injury, when we went to the downtown branch we were told we are both banned there now too! This after 15 years of no incidences and being loyal customers, this is how they treat us. I called customer 'care' thinking it was a sick mistake and they said they would forward my concern to the appropriate person but no one ever got back to me. I then emailed them, no response. I have since told all my friends and colleagues of this hateful disgusting mistreatment. They were all shocked and won't shop there either. I work in customer service and we would never ever treat anyone so horribly without provocation. Im so disgusted and offended by their appalling hateful discriminatory behaviour.

    Photos
    Community Natural Foods - Shown as Canada Grown. The arrogant store does not even bother to peel off labels. "Product of Mexico"

    Shown as Canada Grown. The arrogant store does not even bother to peel off labels. "Product of Mexico"

    Community Natural Foods - Shown Local But From Deadly Pesticide Farms of Mexico

    Shown Local But From Deadly Pesticide Farms of Mexico

    Community Natural Foods

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    WholeLifeGo - healthmarkets - Updated May 2026

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