Great team and amazing service. So grateful for the help in getting my project completed.read more

I had a very disappointing experience with Minuteman Press in Rockwall, primarily due to poor…read morecommunication and extremely unprofessional customer service. I contacted them in advance to confirm whether a rezoning sign could be completed by Friday, as required by the City of Rowlett, and was told yes. I submitted my order and payment accordingly. The proof was emailed to me on January 13 at 1:14 PM by Lea, and I responded on January 14 at 6:39 PM after realizing I had overlooked the email due to a very busy schedule. I even left a voicemail after hours before realizing the proof had already been sent. When I followed up to confirm whether the Friday deadline could still be met, I received an email from Lea stating: "No - It would be next week at this point unless we did a 1-day rush and it would be about 4 times more than the price quoted. Let us know what you want to do. I tried to call but I could not get you." I never received any missed calls, and no attempt was made to call my work number, which is clearly listed at the bottom of my email. I also explained that the proof initially contained an incorrect case number, despite me providing the correct information upfront, which contributed to the delay. Unfortunately, Lea's tone was rude, defensive, and aggressive, rather than professional or solution-oriented. I requested that someone in management contact me to see what could be done. When management did call me back, he sounded very young and displayed the same rude, defensive, and immature behavior. I was honestly shocked by the complete lack of professionalism, accountability, and basic customer service skills demonstrated by both individuals. I work with customers daily, and if a business commits to a deadline, clear and professional communication--especially for time-sensitive approvals--is critical. A simple follow-up call could have prevented this entire situation. When I explained this to the manager, his response was that they have a lot of customers and cannot be calling everyone back because they are very busy. I'm shocked by the lack of professionalism and would not recommend this location

I had my wedding announcements and save the dates printed at MBN, and they were fantastic!! Martha…read moreis quick with replying to emails, met with me to figure out exactly what color/type of paper I wanted, and overall extremely helpful! Plus they had awesome prices! Everything that I had seen about wedding announcements had me prepared to may $500+, but their price was about half of this. I just ordered a pdf design from an Etsy vendor and had MBN print it for me.. could not be happier!!

From the owner: MBN is a full service distributor of both Commercial and Fine Printing. Our mission is to provide…read morecustomers with high quality printing, outstanding service, and competitive prices!

When I was thinking about setting up my LLC last year I came here multiple times for notary…read moreservices, welcome to being ADHD, and they were so kind and helpful throughout the process. I couldn't have asked for a better price, even with the multiple needs for it on my side! Thank you for the grace!

Many thanks to JR in the printing department for doing a fantastic job on our Boy Scout Court of…read moreHonor program!! His ideas were excellent and the finished product exceeds my expectations. Definitely taking future printing projects to this store!

This is a First Class Operation through and through. Unbelievable service and products. The…read morewarehouse/office was so well put together and organized, I had to bring some of the other guys with me on delivery just to see it for themselves. Thanks Jason, staff and the obviously detail oriented installers. Great Job! Paul Gunderson 214-983-0893 Call for a personal reference...

Bought some business cards for my business and they turned out great, the staff helped me land on a…read morefinish and size that worked well with my design. I needed them quick for a market I was doing and they turned them around really fast. 5 stars, hit every milestone.

this is the worst experience I've ever had with a pick up amazon order , I have been trying to pick…read moreup my elf on the shelf for my children since friday , this shop has different hours of service daily and closes for lunch for an hour , how are yall still in business , I pray Amazon never ever ever send my packages to a mom and pop shop ever again.

This place beats the Post Office A**!!! Don't go to the USPS…read morelocation in Forney that has that Bald Guy working there, he's a jerk and they will never fire him, as much of a jerk that he is and the terrible face he gives the USPS in Forney. Instead, go to Taylor Mail Center. You will be much happier. The prices are the same or cheaper in some cases. The people running the place give a sh**. They explain why things work the way they do with carrier and shipping companies....so you can understand what the hell is happening with your packages. It's amazing to walk in this place and be greeted like a friend. And to ask questions and get answers. If they can't give an answer you like then they will point you in the right direction to find the answers. USPS doesn't have the time and they DON'T CARE. This place will. Just trust me. I have dealt with the Forney USPS location for over 3 years and it's a total joke. A new building or renovated building won't fix the issues that exist with USPS Forney location. Nothing will. So, when you are faced with doom, look for an alternative.....Taylor Mail Dude!!!! Maybe they should change the name to.... Taylor Mail Dude.

I don't think same day work should require an extra fee. $15…read moreI went with self print and was pleased with the ease and speed of the work. The employees were very helpful. It wasn't busy at that time.

Came to this location for my first time and right as my husband and I walked in Sally was a…read morecomplete delight to be around. She showed me how to email my documents to print and go thing to get them printed out. The payment for that was very little at all and for the use of the fax machine too. She had us in and out in five minutes just about. I love how the set up of the store is cause everything is laid out so simple and easy to find everything I was looking for. The staff here is nice but Sally was very welcoming to us and very one who came in for any services. We will definitely be coming back for any needed services and will be spreading the word about how nice this place is.

Amazing full service printer. Top quality and fast service. They also have better pricing than ups…read moreand FedEx, I love the fact that they are family owned and operated for 29 years.

Awesome family owned business. Products are always perfect and delivered when promised. Great…read morecustomer service from beginning to end and prices are reasonable also. I highly recommend Flat Rate Printing and promotions!

Beware.... these people over-charge. They asked for $597 to ship a large box, that UPS shipped to…read moreme for $192.50. When I asked them to justify the cost, they became annoyed and simply said "that's our price".

In my opinion, this organization is the worst shipping company in the U.S. No flexibility,…read moreovercharge on secondary services, and arrogant. If anyone gives them five stars, they don't ship very much. I would definitely look for someone else to provide your shipping needs.