Jeff was friendly professional and knowledgeable. He set my home office up in under 30 mins. Jeff…read morebeing mobile and available immediately was great. I would recommend him to anyone!

Absolutely brilliant and the nicest guy you'd ever expect. A total expert/genius in his field…read more Don't bother going anywhere else. My Alienware PC works like new once again when I thought it had a virus! He remotely removed the malware and YAY!!!! Thank you Jeff for your kindness and expertise!!

I was having trouble with upgrading my PC and having it to start up recently. I usually don't trust…read morejust anyone fixing my computer but when I met Nafe I knew he was very knowledgeable and professional. There will be no other place that I would have my PC fixed and other electronics fixed except Tech Monk. Very reasonably priced, fair and understanding. I am very satisfied with his services! Look no further! If you need anything fixed in your computer, Tech Monk is your guy!

Nafe accomplished with a very reasonable price. I'm going to list everything he did because he did…read moreso much for me. *Deleted what was not important on my Mac. * Synced all Apple devices *IPhone was going very slow and I was not able to delete junk or trash with zero result. *I was not able to text Androids *Added Zulu and Netflix's to my TV *Streamed Amazon via TV and the Disney channel *Fixed my Alexa *He made sure the correct auto fills were on my iPhone. Such as my e mail, cell number and name. Most importantly he had patience and I kept adding to my list that I can't remember right now. He took my old Mac Pro home to bring it back to life. I will continue to use Nafe and I recommend him 100%. He also trouble shoots via phone. I'm just not techy at all.

Very high degree of technical competence. Solves all computer and printer related problems promptly…read moreand can also correct many computer errors remotely. I love their service.

Walter was awesome. He helped me solve a phone issue that I couldn't have solved without his help…read more Others just turned me down to assist

Sometimes life imitates art - I had a Carrie Bradshaw moment when my PC decided to blink that…read morehorrendous smurf-blue screen and go to sleep at the most inopportune time when I had significant, time-sensitive deadlines to meet for grad school. Initially, the dweebs at Geek Squad came to mind - but I've used them before and I have never been satisfied with the level of support or the response-time it takes to get someone to commit to helping me by a specified time. To me, the measure of a service provider is the turnaround time. I didn't have 5 days to wait, let alone 48 hours. So I nixed the Geek Squad and took to a local search on the Internet to see if I might find a genius who could nurse my laptop back to life and retrieve my docs. I located a local firm, Element 26, and sent an email inquiry highlighting my problem. I was pleasantly surprised to receive an email and a call from Element26 within a few hours of my initial message. By the next day, my computer was operating once more. The gentleman was able to quickly diagnose the issues with my computer and went to work to fix my machine. Amongst the things he did was help partition the computer, eliminate some of the 'clutter' and things that were bugging my operating system that caused the system to crash and/or lock-up. I consider myself fairly advanced with computers, but whatever he did was more behind-the-scenes, under-the-hood-of-the-car-esque. My computer hasn't had a bit of problem since, but if it should, I'm going to speed dial Element 26. Definitely go to them if you're in need of computer support and you don't want to advertise to the world that you've got Geeks on-site who drive white-and-orange VW beetles. And if you're wondering - their guys looks like normal dudes with a healthy skin color who doesn't stay indoors all day to play World of Warcraft and computer games. Recommended for great support, computer expertise, and client focus.

About five years ago, I began to be interested in creating a blog. I knew nothing - nothing about…read moresetting up a website, much less adding posts. I called and met with Dan at Element TwentySix and he helped me think through my desires and concerns and understand my options. Then he helped me with the design and implementation process. For the last five years, he has been my web guardian, making sure that my site is appropriately up to date and protected, all at a reasonable cost. Now I know something: if it's a doable tech task, Dan can probably do it and promptly. Good guy.

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

My gaming computer started giving me a memory alert. I contacted John at Rapid Computer Repair. We…read moretalked over the telephone and he gave me some diagnostic tools that confirmed my solid state drive was failing. We then discussed replacement options. He then had me initiate a defragmentation on my hard drive. This was smart since it took about four hours. After completion I texted him and he had me bring my computer right over. He replaced the hard drive, cloned my other hard drive to that new one, and then evaluated to make sure all was working well. Less than three hours later I had my computer back. John was pleasant, professional, and efficient. His charges were extremely reasonable. I am very pleased. I highly recommend him. His location was convenient for me but if I had another computer repair, I would not hesitate to drive 30 minutes to get to him.

John totally fixed my desktop computer after I was told it could not be repaired! He's honest, his…read morepricing is very reasonable, and his work is exceptional! I highly recomment him!!!

I trusted this place blindly because a friend recommended them; however to say that I'm…read moredisappointed is a huge understatement. I needed some data recovered and was told that after scanning it I could make a decision if it was worth it. I paid the scan fee... when Peter called to inform me about the data that would be rescued I decided not to go with it as it was not a substantial amount of data and I had previously rescued about the same amount. He refused to honor our verbal agreement- mind you I had already payed the fee for the job he had just performed. He was rude and beyond unprofessional. I had to pay the full fee without getting absolutely nothing in return but a major disappointment. Beware of this scammers that pray on unsuspecting people!!!

I got my laptop fixed here and I loved the service. My computer is my life so I was worried about…read moreletting someone else touch it, but they took great care and I would definitely recommend it!

The service was great. When I had issues with my computer he got fixed in a timely manner and was…read morefriendly. Overall some of the best service I have gotten in a while.