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    Whitmore Ace Hardware

    4.5 (2 reviews)
    ModerateHardware Stores
    Closed 8:00 am - 8:00 pm

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    12 years ago

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    Michael C.

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    8 years ago

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    Ask the Community - Whitmore Ace Hardware

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    Hardware

    Hardware

    (778 reviews)

    $$

    My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

    Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

    Factory To You Furniture - One of the drawers on the bed

    Factory To You Furniture

    (3 reviews)

    $$$

    We bought a bed here for our daughter and placed an order for a bed for our son…read more When we built the bed we brought home, we discovered warped and missing pieces. We had to make due, as we had company coming in a few hours and needed the bed. However, we called to cancel the order for the bed we were waiting on, having decided to go with something a little more durable and higher quality. We thought done was done, and waited for our money to show back on our card, until we got a call today saying our order was in. Once again, we told them we were unimpressed with the quality, we did not want the bed, only our money back. They are now refusing to refund our money, for goods that we not only haven't yet received, but had tried to cancel weeks ago.

    I wish there was a way to give no stars. When you first go to the store the owners/employees are…read morevery nice they show you the furniture on display or have pictures to choose something else. They do not install these items. I bought two beds from them and three mattresses for my children. One was in stock the other had to be ordered, which was fine. Got the six boxes for the one bed and two of the three mattresses loaded up and headed home. I had relatives coming to stay the next day and had already removed the old bed so I had to get the new one put together. As I removed the pieces from the box that said made in Korea I began to notice flaws in almost every piece I pulled out. Like I said I had family coming and they needed a place to sleep so I began putting it together believing I could just do some touch up painting later. After getting half of it built I realized I was missing hardware and that pieces were not only flawed but broken as well. Suffice it to say I had already built it so far that if I took it apart I was afraid more pieces would break. I made due with what I had. I called to cancel the other bed I had ordered along with the mattress and was told they had to find the order. That was weeks ago. Yesterday I received a call that my order was in and I had to come pick it up. I explained that I had already canceled the order and I just want the money back for that portion, I was then told that it was to late because it had already shipped. Again I told them I did not want it just my money. I was hung up on. I called back and got another person and told them the same thing and again I was told "to bad" and hung up on again. This was pretty poor customer service from a company that says on their website that they pride themselves on their customer service. Guess they don't have much pride. I will now be disassembling the other bed I purchased and returning it to the store. If they still don't refund my money that's fine, my bank will and then they can deal with the bank. After reading the other reviews on here the only conclusion I can come up with is that they are from people that work there because this store is to horrible and of such poor quality there is no way anyone wrote those reviews other than someone who works there.

    Whitmore Ace Hardware - hardware - Updated May 2026

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