A one stop shop in Seneca. If they don't have it you don't need it. Friendly staff easy to work…read morewith.

Nice hardware store , clean and employees are helpful but the younger ones not so much , either…read morelack of training or just part of the lazy generation

Since the new owners have taken over, that small town feel is gone! Prices have skyrocketed, over…read morethe phone purchases are gone, delivery fees (for town delivery) has tripled. And if I wanted to feel like I was bothering people by simply walking through the door, I would just spend time with my family.

Prices are outright gouges and return policy is less than customer friendly. Ace hardware sucks.read more

My wife and I have worked with Steve repeatedly over the last 15 years. He is honest and…read morestraightforward with everything he does. He has met my requirements adequately on every project we've worked on together. He might be higher than Menards, but the little extra for his help and assistance has been money well spent. He is actually available after a sale.

Steve's is top shelf in my book. Been using him for over a decade. Steve did teh flooring in our…read moreliving room and hallways in the mid 2000's. Steve recently re-carpeted my 3 bedrooms/closets, my living and dining room in 2024 and we couldn't be more pleased with the quality, the service and the installers. Then my 40' motor coach needed carpet in June 2025...Steve took on the job and we are very pleased. That was a tough job and not just anyone would even consider doing it. I parked across the street and in a few hours they were done! I would recommend you consider the service, quality and professionalism of Steve and his team over any other carpet and flooring service in the Morris and surrounding areas. Cheaper is not always better! Great Job Steve! Mike Mulcahy

Jerry saved our lives! We had a nail in our tire and he taught us how to fix it, doing it for us…read more What an amazing place, full of hospitality!

About me: Age 65, retired machinist, I worked as autobody man during my 20s, turned wrenches since…read morechildhood, do all my own automotive work including full rotisserie restorations in my own garage, dealt with literally hundreds of autoparts store counter people over the last 50 years. I've been doing business with this particular O'reilly auto parts in Ottawa IL for at least 6 or 7 years now. I've had positive experiences and rapport with some good counter people there who know something about DIY auto repair. I also got casually acquainted with Jeff the proprietor. I wanted to share in detail some great buying experiences I had at this store in the past few years but space here will not allow. Getting to the issue of this review, on 6-2-25 I called there about several idler pulleys, some were non OEM, requiring source by part # and one was OEM to be sourced by application. On the phone I spoke to a young woman whose name tag I'd see the next day as Rosa. I gave Rosa the part # for an aftermarket pulley. She told me that pulley would be special order and arrive next day. Then to the best of my recollection I also gave Rosa the application for my Chevy truck for a separate OEM idler pulley, which to the best of my recollection she looked up and said it was in stock. I said fine and I'd be there next day to purchase both of them. Then an hour later after digging thru some of my spare parts bins I realized I gave Rosa an incorrect part # for the aftermarket pulley, so I called right back again. This time young man whose name I never got answered the phone. I gave him my name and asked him if he could see my special order for the aftermarket pulley. He said yes he saw the order. I told him to scratch that special order because the part # was wrong and I'd give him some new part #s. He said OK, done, now give me the new part #. I gave him 2 new part #s for 2 aftermarket pulleys and he told me those pulleys would be in next day. I asked how long would the special order parts be held in case I wasn't able to be there next day. He said the parts would be held for 5 days. I said that would be fine, thanks. To the best of my recollection the call ended there and that young man and I never spoke about the OEM pulley that was sourced by application and already in stock. I arrived at the store in person, afternoon of 6-3-25 and spoke to Rosa in person. There were 3 pulleys there for me. 2 were the aftermarket pulleys and they were wrong. There was a cross reference issue because the part #s I gave were for Dayco brand and the pulleys they obtained were Murray. This was no big deal, the pulleys would just have to go back. Then there was a 3rd pulley with a GM tag on the box. I asked if that was the OEM pulley by application. Rosa said she couldn't know that offhand. I replied that she should know because she looked it up over the phone for me yesterday. She insisted that she did not look up the OEM part, that she remembered she only talked to me about an aftermarket part special order. At this point, one of us is misremembering something. I honestly don't think it was me. I have no recording of the conversation. But the matter was trivial, there were no consequences involved. Nevertheless she got very irritated with me over it. After a short back & forth she raised her voice to a stern scolding tone to me, saying "I remember the call and YOU SAID (X) (Y) (Z)" She reminded me of that TV Judge Judy, so I replied, "Am I under oath?" That made her angry. In preemptive projection fashion she declared I was disrespectful when actually she was disrespectful to me first. The she asked for the application. I recited "2002 Chevy Avalanche 1500 4X4, 5.3L engine and added, does that ring a bell?" She got angrier and said "I need to know if it's 1500 or 2500." I said it's "1500, I said that 10 seconds ago and you didn't remember." Then she really got mad, picked op the phone and began dialing. I thought she was calling the cops on me and I was in total disbelief. I asked who she was calling. She said she was calling Jeff to report me. It sounded like she got Jeff's voice mail because there was no conversation after she spoke and she hung up. I humbled myself, I said I didn't really want to argue, completed my transactions and left without further incident. BTW the OEM pulley in question was correct so I bought it. However, If Jeff is going to employ easily-angered counter people who pick up the phone at the drop of a hat to tattle to authority like a high school hall monitor, that is a problem. People with that sort of fragile personality shouldn't be dealing with the public at large. If Jeff endorses this conduct as store policy then there are a dozen other auto parts stores within a half hour drive where I can take my business if he really doesn't want it. Then there is the internet. Thanks for reading.

They couldn't even activate an eSIM on my new device. The employee was too lazy to help me because…read moreit was 20 minutes before close. Place is useless.

I am 74 years old and am relatively ignorant re; cell phone usage. My Apple 5S will be rendered…read moreobsolete soon and my son has allowed me to use his old Apple 6. This past week I journeyed to the Coal City, Il. Verizon store for help in transferring my data to the new phone. Both employees were busy with clients, ergo a wait for service, but in doing so I monitored the employees dealing with customers who preceded me- and I was greatly impressed. When my turn came Aaron Mumm waited on me. Experiencing some difficulties with the transfer Aaron was cordial, professional and very instructive. The transfer of data was ultimately successful but more importantly the half century in age between the two of us was significantly reduced because of Aaron's maturity and business acumen. Kudos to that young man, and then some! Kevin Willis

This store is one of the dirtiest dollar store inside and outside of the store. Might want to put a…read morecigarette butt container out front maybe take a broom sweep up. I don't know how the store sells food and has such disgusting dirty floors. The floors look like they are never cleaned with floor cleaner or anything. Clean up your store.

Went to do quick morning shopping before work. Walking in the open doors I was rudley, physically…read moreblocked by both women employees saying "it's not 7 yet." I was very taken back with it all. I said" oh okay what time is it." "You've got 8 minutes!" The brown haired lady responded. Terrible costumer service. Not waiting 8 minutes after that encounter and lost business because of these employees.

Please put all the crafts back in one area, other than that I can't complain…read more PS Puffy paint for t-shirts is in the party/ wedding cake baking isle. Far from the section you'd think it's in on the other side of the store

There are a lot of helpful and friendly people that work there but what I didn't like was the old…read moreman that they have that works as a undercover there following me around the store just because I'm black or that's the way I felt he was a Mark and I know a Mark when I see one at least I shouldn't see him every time I turn around and maybe he should have clothes or something in a cart like he's buying something that was very uncomfortable. Make it look like you're doing something other than following peoples around my brother before he passed away owned a security agency so I know what he was doing and that's a very uncomfortable feeling while he should've been watching everybody and the kids that running around teenagers playing in the store all black folks don't steal and they're all the color people that steal as well so watch everybody just to let him know whenever he see me in there. He is a waste of his time because I don't steal. I'm retired and have money. I might not look like it when I do you can't judge a book by it's cover

The man who worked on the forklift and he also customized the plywood I was buying was very helpful.read more

They took over the Aldrich's store in Powell WY. I used to pay $15 for a gallon bucket of mud and…read morenow your company wants dam near $20 for it. I used to get company discounts with my business. Your company's prices are ridiculous and no discounts to businesses. Your company won't make it in Powell. Aldrich's was a very successful business. Your parking lot is empty I see all the time and people are going else where for their supplies. Good luck in failing your business., Rick Wasser