I had a really disappointing experience at the Discount Tire in Conyers, and it honestly made what…read moreshould have been a simple visit feel frustrating and embarrassing. Jake, the service advisor I worked with, was rude and dismissive from the start. He accused me of providing fraudulent information and spoke to me in a way that felt extremely disrespectful--like I wasn't even worth basic courtesy. It felt demeaning, especially with a full store of customers around. After speaking with his manager, his tone shifted--and at one point he even raised his voice while explaining that they don't price match over a certain dollar amount. That may be their policy, but it was never explained clearly upfront. To make matters worse, when he called BMW directly, the quote actually came back cheaper than what I had originally provided--so the accusation toward me was completely unnecessary. I came in needing tires immediately, so I didn't have the luxury of leaving, but if I did, I would have gone somewhere else without hesitation. No customer should be treated the way I was. I won't be returning to this location, and I would strongly recommend better training on customer respect and communication.

They never disappoint! I have been dealing with them for about 30 years, and they are still…read moreconsistently excellent. Efficient, timely, respectful and friendly. Love it!!

Needed someone to work on my 2011 Mazda Miata so I looked online to find someone. McCart's came up…read morein my search and they had wonderful reviews so I went with them. They were awesome in every way!!!

I had my car towed to McCart's yesterday because it wouldn't start. The gentleman who helped me was…read moreamazing! He was so kind. He stayed in touch with me, was extremely thorough, and was very reasonably priced. They have earned a repeat customer and I will be referring everyone I know from know on. Thank you!

My tire was flat when we got back from the airport and it was late. I got up early this morning to…read moreget it fixed. I'm normally a dealership person but I wasn't feeling driving to Decatur. Thank goodness for Yelp and Google reviews. When other reviewers said this place is honest, ethical and customer focused they are correct. My tire was repaired by the owner and he could have taken advantage of me but he didn't. He not only earned my business but also my respect.

Normally, decent customer service is lacking to say the least. HOWEVER, Nikki (5/2/2024)…read more was SO mindful of folks' needs, efficient, knowledgeable, professional and courteous. In a time where the prior seems to be the norm, I would say her performance was stellar! Give this woman a raise! She is a keeper for any business!!

Monday I stopped by here at 5pm. A staff member stated that they will not take anyone else. So I…read moreasked what's closing time and they said 7p. So I went back on Tuesday. Got the $53 tire with installation came up to $71.21, took about 1 hour to install 1 new tire... I roamed around walmart while waiting.

Walked in with a cut in tire. Then with their expertise, made us aware that's all 4 tires were dry…read morerotted and needed to be replaced. It was a safety concern that went unnoticed and he brought it to our attention. He charged $250 for 4 almost like new tires our the door. He even took the time to show us and explain what he was doing and why he was doing it. Honest and trustworthy. Highly recommend for your tire needs.

Called, explained my issue, set the appointment up ... booom my rims were repaired in a matter of…read morehours... top tier business we need support business that practice good service ... thank you so much man ... for getting me and my girlfriend back on the road... also set a good price on my tires new set of 4... thank ced!!!

Came in to get a tire fixed and the whole experience was a 10/10. Daniel the store manager and his…read moreteam did great quality work and valued my time by getting me in and out. I was very impressed. If you need work done for a good price come here and ask for Daniel and he will help you out.

Excellent!!! Until checkout! Guy pretended the card machine didn't work and acted like he was…read morecalling someone else at another store to run the card. That was very suspicious to me!!

went here for 1 tire and alignment. ended up being quoted ~$1600 for 2 tires, alignment, and extra…read moreservices that they said I absolutely needed to be able to get the tires and alignment I went next door and was able to get the two tires and alignment for ~$500. extra services not needed. crooks here trying to make an extra dollar.

A year ago I purchased a battery in Alabama and it is now bad. This story is kinda long so to cut…read moreto the chase I was helped by Tiffany the Service Manager who was able to resolve the issue so that I could get my battery replaced. She is very knowledgeable and skilled in customer service so she gets an A plus from me. Satisfied Customer

I started using Conyers tire about 4 years ago for all my tire service, they have always done great…read morework for me. I have classic cars and they are doing a great job on them and have gone above and beyond on them!

I took my car in for an oil change and they changed the oil and did a maintenance check on the car…read morethey call me that I needed a cabinet air filter replacement I told them I will change it myself. I pick up the car and went to the auto store to buy a new filter to put in and found they broke the air holder cover latch and a missing screw to hold the drawer in. I took the car to them and show the manager the broken part and missing screw, he said he will order a new part to replace it. I waited weeks and call him to see if the part is there and he said NO after couple weeks goes by I call back and he said they didn't break it and they will not replace this for me.

From the moment I walked in, I was honestly having a rough day, but Darrick completely changed the…read moreatmosphere with his positive energy and sense of humor. I came in for an alignment and a new tire, and the level of customer service I received was truly exceptional. Both Cynthia and Darrick were incredibly friendly, professional, and helpful throughout the entire process. They made me feel welcomed, valued, and well taken care of. I actually chose to drive an extra 10 minutes to this location because I had heard good things about their customer service, and they absolutely lived up to the reputation. It's rare to find people who genuinely care about their customers and create such a positive experience. I highly recommend this location and truly appreciate the outstanding service I received.

Waited 6 hours for them to change my tires lol. I went in and they told me it'd take an hour and a…read morehalf max and I called an hour and a half later and they said yeah it'll be ready so I went and got a ride up their and waited 4 hours. Cause it wasn't ready. Why lie & say it's gonna be ready if it's really not??

Stathams has been supplying the company I work for with great service and tires for years. I…read morerecently needed some major power train work done on my daughter's Kia. That's when I found out how awesome the place is as a whole. The service was completed on time, on budget and right the first time. Lewis and his crew are the best!

Awesome Customer Service .! The Night Before I Got Assisted I Had A Blow Out On The Highway .! I…read moreDrove From A Little After The Sigman Road Exit To The West Ave Exit To The 24hr Tire Shop(Trash Didn't Even Attempt To Help ) The Following Morning I Go Back Up There To Try And Change My Tire THE OWNER Luis SEEN ME And ASKED ME If Needed Help ! I Stated Maybe A Little He Hopped Out His Car And Came Looked At My Tire The Called His Brother Cisco To Come From The Shop And Help Me .! I Absolutely Love Them They're Nice And Friendly And Just Great At What They Do .! I Highly Recommend Slatham Tires For Your One Stop Shop.! I Even Get My Emissions With Them