I contacted Legacy Auto for a quote on several services and chose them based on their competitive…read morepricing and affordability. The initial quote included mounting, which seemed like a good value. However, I was disappointed with the quality of work completed. When he arrived, he simply said he would call when finished, so I went upstairs to let him work. After he was done, he claimed the trims were already damaged - but I have photos proving they weren't damaged beforehand. I shared photos of the completed work with other companies for reference, and multiple professionals told me the job wasn't actually finished properly. Most concerning was that my molding trim was left in poor condition - definitely not the quality result I expected. Proper trim installation is essential for windshield replacement, otherwise water will leak through. I've seen examples of this company's previous work for other customers that was much better quality than what I received, which makes this experience particularly frustrating. There was no clear communication throughout the process. He blamed sun damage for the trim issues, but removing the glass actually made the damage worse. To top it off, he left the window inside the car dirty. While Legacy Auto does offer affordable pricing, in my case the work was incomplete and not up to the standards I would expect. The value wasn't there when the job wasn't done correctly the first time. I'd recommend getting multiple opinions and being very specific about expectations before committing to any work. If I knew this would happen I would have pay more for another company to do it. Very upset because now the repair will cost more.

Looking for new windshield glass for my classis Nissan 300zx twin turbo. Pricing from replies was…read moreall over the board and i chose Legacy. Andres came out next day on my schedule, called in route to confirm time, installed a quality windshield at a competitive value. The original windshield had never been out and took almost 2 hours just to remove it. He worked tirelessly, did not complain once and gave me time to clean up the top of my dash and even touch up some paint. Could not be happier and could not imagine using anyone else for the quality job he delivered. Small business, has the tools, delivers and easy to work with .

If you find yourself in need of a new windshield look no further than this place! Everyone is so…read morefriendly including a little dog who greeted us and made us feel welcome. There is a comfortable waiting area with a TV loaded with cable channels while you wait. The location is also excellent with plenty of parking.

First time coming here! I made a phone call to see the availability and the quote. The price was…read more$70 flat for about quarter coin size chipping. He told me that he cannot completely make it clear before working and I saw the result and it was as similar to what I saw before fixing. The chipping on my windshield is a quite old one but now at least shielded from growing. I got to see that there's limitation for the oldness of chipping. If you get something, bring it to the reaping store sooner so the result will be better. The staff was very quick and friendly. If I have to replace my windshield I'll come back here tho.

Austin Windshields did a GREAT JOB- responsive, on time , polite. I highly recommend them and will…read moreuse them going forward!

**A+ Professionalism and Service**…read more When I got a rock chip in my windshield during a recent road trip, I came home and searched online for a local repair company. I chose Austin Windshields because of their outstanding reviews, and they definitely lived up to them. I was pleasantly surprised when the owner, Jas Hudson, answered the phone himself. He was friendly, gave me a clear quote of $130, and was able to schedule me for the very same day. A short while later, the technician, Ryan, called to let me know he'd be arriving in about 30 minutes. He showed up exactly when he said he would, was professional and courteous, and completed the repair efficiently. The windshield looks great, and I'm very pleased with the result. What impressed me most was the excellent communication from start to finish. Everyone did exactly what they said they would do, and the entire process was easy and stress-free. I highly recommend Austin Windshields and wouldn't hesitate to use them again.

I had a concern about a dent on my windshield and this company reached out the same day. Sarah…read morehelped me through the process and booked an appointment that worked around my schedule. They are a mobile mechanic, so it felt much easier waiting in the comfort of my home for the job! The technician, John, was professional and finished the job in an efficient manner, no complaints. Highly recommend for all your auto glass needs!

It was Saturday morning, and we were driving down 35 when a rock flew right off a truck and hit our…read morefront windshield. Beyond anything else, getting a crack repaired as fast as you possibly can is key. I did a quick search on yelp and called Reliable first. They let me know, they could be at our house in 2 hours. Within 2 hours, the tech arrived at my door and knocked out the crack fill and repair. In no time, the crack was nearly gone. It's been almost a year now and it hasn't spread out even the slightest. All around quality work and good price.

I'll try to give specifics of my experience as this was a unique one…read more First is this is a mobile business, which means you don't have to go anywhere. Ed will come to your location and change your glass and give your keys back to you. You don't lose any time at all. Next is, Ed is very quick in scheduling, procuring and replacing windows. In my experience he was able to do it next morning, which was pretty surprising as I engaged my insurance in the afternoon anyway. Last and most important is Ed goes above and beyond to make the customer happy. My insurance didn't tell me I was eligible for an OEM window replacement, and sent Ed an order to install aftermarket windshield. Ed did this replacement but when I realized my insurance covered OEM also, I was a bit bummed because I didn't want the aftermarket glass. When I told Ed this, he replaced my aftermarket window again with an OEM glass at no extra charge. The aftermarket/OEM deal was a learning for me as this was my first time replacing a windshield, but Ed's approach on making his customer happy is the more important learning here for me. I'm someone who doesn't post reviews online frequently, but I'll make sure to review Texas Prime Auto Glass anywhere I have an account, because I think great businesses like this should be well known!

I caught a rock on my windshield on my way to Houston and a friend who lives in Austin (where I…read morealso live) recommended Texas Prime Auto Glass to me. I contacted Ed through his website form and he emailed back at 8:30pm on a Friday night offering to come see to the chip the next day. When I told him I was in Houston, and sent him a picture of the chipped windshield, I asked him for his expert opinion: if I should get the service done while in Houston so that I didn't put extra pressure on the windshield driving at highway speeds back to Austin. He suggested I do so. So even though I didn't use his services (I will contact someone where I am locally), I have to sing praises for Ed and his excellent service. I offered to pay him for the consultation but he refused. What a great guy. I'm sure if I got my chip checked out by him I would've had a 5-star rating like everyone else here too. I'll definitely keep his info handy for referrals.

Great people, we were treated with respect for our time and wallet. Local CenTex family that have…read moredone an excellent job repairing the car door windows on two of our cars. Gave us a quote over the phone and stuck to that quote. Very pleasant experience. I hope I won't need to use them again but I wouldn't hesitate to use their services if needed

Affordable fast friendly service is what I experienced at this wonderful establishment. I came in…read moreto get a window replaced and came out a satisfied customer. Jen was the one that scheduled my appointment and offered great customer service. If ever in need of glass service I'd recommend this place

Saul responded quickly and got me scheduled right away. He came directly to me for the repair, took…read morecare of the calibration, and my windshield looks excellent. The entire experience was smooth, convenient, and hassle‑free. Hopefully I won't need another windshield anytime soon, but if I do, I definitely know who to call.

He was amazing! He was quick to respond, he worked quickly and efficiently, came to me & was…read morewilling to work after 5 to accommodate my work schedule!

I was visiting from out of town and had a huge crack that stretched almost across my front…read morewindshield, definitely a safety issue. I contacted Thomas at the Windshield Doctor in Leander. Not only did he respond immediately and give me a fair quote, but he got me in quickly and kept me updated throughout the process. And we texted the whole time, which was perfect for me b/c it's my preferred method of communication. He sent photos of the shop without me asking so I knew exactly what I was looking for. It's in the back area and my maps took me somewhere else so I was glad for the picture. The replacement was done right on schedule, and my new windshield looks perfect. Highly recommended - Thomas is honest, responsive, and truly professional.

Awesome job, very pleased with the whole experience. I had a rock hit my windshield and reached…read moreout and go t a quick response. Easy to get scheduled, and it was done quickly and looks great. I will definitely use windshield doctor for any future issues.