I came here for the first time yesterday, and while it's a fun experience, I probably wouldn't recommend going unless you get one of their Groupons (basically a "buy-one-ride-get-one-free" deal).
**Side note: While Groupon has a policy plastered all over their website stating "Your Groupon is ALWAYS worth the face value you paid, even after the deal expires", the woman at the counter was not willing to take either of my friend's expired Groupons, saying she would need to check with them about the "policy". This seemed like bad business to me.
After spending a few minutes trying to purchase another Groupon and failing, the woman finally said if he paid up front for one $13 ride, she would give him one free. In my opinion, she redeemed herself here.**
Prepare to come in close-toed shoes, long pants, a sleeved shirt and long hair pulled back, all in the name of safety. After making sure you are properly dressed for the occasion, you watch a two-minute safety video about their rules and regulations, and pick a used track jacket from a hanger to put on, as well as a helmet. Head socks are also mandatory and cost extra (grrr).
After standing outside for a bit while the employee made sure the karts were up to snuff, we got seated and started. I ran a few slow laps to get used to the layout and then decided to let loose. My kart performed just fine.
Before the last lap of our first ride, my friend had to drive into the pit early because of an issue with his kart. It had started to squeal at every turn and had been slowing down every lap.
They employee apologized that he wasn't able to finish the first ride, got him a different kart, and tacked an extra two minutes on to our second ride.
Ride #2 started strong, but during the final lap, the same friend had an issue with the NEW kart they'd given him. One of the front wheels was coming off its axle and stopped the kart from being able to make right turns. This ended in my friend driving straight into one of the barriers because he couldn't dodge it.
So it seems to be a total shot in the dark whether or not your kart will actually perform properly. I'll go again so long as I have an online deal, but will be looking for a better local option. read more