I had amazing experience with Sarah today at Refresh. She knows how to make a face beautiful and…read morealso natural. She took very good care of me and made sure I knew what to expect with my services and that made me feel at ease. I felt that my skin was starting to feel dull and my texture is changing..... she recommended SkinVive facial injections. Her service did not disappoint. Only a week later and I can already see a glow. I absolutely recommend Sarah.

Love all the knowledge from many different service providers! Kristen is A-1!! Trust her to do best…read morefor me!

I had a fantastic facial with Karen! She took her time to understand my current skin care routine…read moreand my hopes for my skin. She used several differnt techniques and explained their purpose step by step. I felt totally comfortable with her throughout our time together. Best of all, I left with glowing skin! I'm excited for my next appointment with her!

Karen is an amazing skin care specialist! She knowledgeable, caring, and knows all the new…read moretechniques to keep your skin glowing! She has a super line of or products too!

Sue was WONDERFUL! I had questions regarding my skincare, and she was so knowledgeable and…read morefriendly. She mentioned her products but never pushed for a sale. At one point, I was so comfortable I fell asleep...not to mention my skin looked beautiful after. I'll definitely be back.

Sue is amazing! I have been going to her for almost 10 years for all of my waxing needs :) She is…read moreso gentle and caring and has become a true friend over the years! I moved an hour away from her office and still made the trip every 5 weeks because she is just that good!

MEMBERSHIP IS A SCAM! DON'T SIGN ANYTHING!…read more I was a member for 10 years. Management has left this location a mess. My inability to get an appointment or last-minute cancellations left me with 5 massage credits (5 one-hour massages). They would literally call me on my way there to tell me the therapist was sick, and once I had already shown up for the appointment. After a final last-minute cancellation in February, I was ready to call in quits with them. I called to cancel my membership, and was given the runaround for several days until someone finally emailed me the cancellation contract. The contract, which is a total scam, says you have 60 days to use your massage credits or forfeit the money. As I had been unable to get in for one single 90-minute appointment for 5 months, how exactly did they expect me to schedule 5 one-hour massages in 60 days? I received a message from management that they would like to salvage our business relationship. I spoke with the manager Dee, who made it seem like my fault that I didn't complain sooner, as I had been inconvenienced so many times in the last few years. Dee told me she was "unable" to give me a refund, so I would have to magically use my credits or file a CC dispute. After submitting my disputes and complaint to corporate, I got a call from an Amanda who told me Dee had always been capable of refunding me, but just didn't. She said it was my fault for filing a dispute, and that we could have come to an arrangement to extend my 60-day period to use my massages. At this point, I would rather set that money on fire than give them one more cent. Rather than simply refunding my money for services they never provided, I was forced to make several phone calls, send emails to management and corporate, submit 5 separate credit card disputes for each monthly charge, and come up with documentation supporting all of this. So far, I have been able to recoup $150 of my $375 via credit card disputes. At the very least, hopefully I can save someone else from having their money stolen. Based on other customer reviews (attached) my situation is definitely not an isolated incident. Also, for what it's worth, I don't do massages as a luxury. It helps alleviate pain from my cancer treatments. And yes, they are aware of my health situation. Stay classy, Massage Envy

Paid $200 for a facial with add-ons for peel, light therapy and décolletage. Bare bones set up. But…read moreworst was - Total time was 30 minutes!!! I felt like I was on a timer. What a rip off.

"I had a very relaxing and rejuvenating time. The service I recieved was excellent.I had a Micro-…read morederm treatment from Liliya and it was amazing!!! I really liked the results. She knows the skin well and worked on mine accordingly. She was able to explain why I was having problems and things I could do to avoid them.I would definitely go to her again. I also had a facial .It was a wonderful experience:) The treatment was so relaxing. It was so good, I would surely recommend it" Karuna K, Whitefish bay, Wi

I have been going to Liliya for many years. She has been keeping my skin clean and radiant! Very…read morerelaxing atmosphere , she gives very nice facial massages and also offers upper body ones .Love skin care she carries plus cutting edge procedures.

I was hooked in by their great Groupon deal and have been back many times for treatments. The…read morewaiting room and treatment rooms are super cute; nice displays of their products and decorated nicely. Fruit infused water while you wait. Everyone I have interacted with here is friendly and helpful, especially Val who is the technician I have seen every time. She is FANTASTIC. Super friendly, explains everything that's going on, knowledgeable, and really listens. You can tell she really cares about her clients during and after treatments. I can't recommend her highly enough. Keep an eye out for their super big sale, usually around November, because they have amazing deals then.

This post is long overdue, I saw Lindsey for a skin pen and cannot recommend her enough. She is so…read morepersonal and easy going and made me feel comfortable and relaxed for this treatment. I can't wait to book my next appointment with her! It's not easy to find an amazing esthetician these days!

I had an under eye lift two years ago that still looks good now. Yesterday I called them frantic…read morebecause I had developed terrible bruising around my eye from a bad bump. They were so caring, got me in right away and did a broad band light treatment on it to break up the pooled blood and get things circulating. Also gave me some arnica natural healing gel. Today just 24 hours later it is much better. They invited me to come back tomorrow to get some cover up cream which I will do. Sasha did the treatment and is wonderful and Jodi is the person who handled my call and she is always sympathetic and caring. I would definitely go back if I wanted more treatments.

They take such good care of you here. I have had many procedures done here and the results have…read morebeen amazing. They are available for help and questions before, during and after all procedures. They take pride in their work and it shows.