Atria Tamalpaias Creek is a gem among assisted living communities in terms of its people, its…read moresetting, and its authentic caring for its members. My father joined Atria 3 months ago after touring other communities in the area and chose Tamalpaias Creek due to the warm welcome he received from residents and staff combined with his repeated observations that the community seemed happy, social and vibrant. As a social person he was seeking friendly and kind people with a busy activity calendar and was relieved to find what he sought. The series of performances, outings, and in-house social events have offered a changing menu of enjoyable choices to stay busy and engaged. Highlights for my father have included: feeling that every staff member knows him and offers help and warm greetings whenever they see him, consistently excellent food (he can be very particular so this was huge!), regular and easy access to a driver for shopping and banking, many nice residents to get to know and to meet for meals together, and truly well-run operations that reliably take care of so many important details of daily life while constantly looking out for the residents' needs and well-being. As my father's primary caretaker (with much appreciated help from my sister) I have been impressed with this community from the beginning with not only all of the aspects noticeable to my dad, but also all of the wonderful, responsive, caring, professional, and helpful interactions I have had with every staff member. The directors of Atria Tamalpaias Creek should feel proud of the truly exceptional community and operations that they have developed and continue to actively cultivate every day. Our family has felt fortunate and blessed to have found this gem in Novato.

It is rare to work with any business where there is visible team work and overall excellence--this…read moreplace seems to fit the bill! Supervisors, Managers, Directors, Assistants, Aides, all "floor staff" are at ease, well matched to their position, and friendly. ( a rough edge here or there surely exists, as it does for anyone...). I am writing as the family member most involved with the care of my Mother, and as a former long-time employee of places very similar to Atria Tam Creek. My Mother has been there about 3 months. It was not always an easy adjustment for my Mother and I, but we have been met MORE than halfway by all the people working there, all the way up to, and including, the superb Executive Director. The recreational activities are excellent (imaginative and well run) and the food is the best I have tasted in "institutional" fare--more like a good restaurant...day after day! (I know because I visit 2 x week.)

I wish there were more stars to give to The Anton Pointe. The care here is professional and…read morepersonal. On my daily visits my husband is well groomed and well dressed. He is now eating, sitting in a regular chair and walking with a walker. The meals are nutritious and generous. Thank you Cleda and staff for taking such good care of my husband you've literally saved my sanity. I highly recommend this place to care for your loved one. Once again Merci. Renata

Yelp Review Cleda,…read morethe owner, and her staff are absolutely not in business from the kindness or goodness in their hearts or for the care and well being of their residents. They are regularly verbally and physically abusive. During my father's 8+ month stay there, he had bruises all over his back, sides and arms regularly. He even had a BLACK EYE. When I brought this to their attention they all became completely defensive rather than expressing the least bit of concern. Strangely, no one knew how this even happened. His legs became so swollen with fluid draining from them about which I was not informed. When I sent pics to his physician, she advised me to take him to the ER immediately. He had falls that were not tended to or even discovered for hours and never reported, which is against regulations and potentially life-threatening. He developed red, terribly itchy bumps all over his body. It was disclosed to me by one staff member that two of the female staff hit residents-- I personally have heard Philomen yelling at and scolding residents, and that was when I was present! Joy ignores residents throughout her shifts, taking naps and doesn't even look up from her phone much of the time. They are spiteful, mean and neglectful. Cleda, the owner, is very phony and duplicitous. They would smile nicely at me then say horrible things in my absence. The food is awful; cheap and far from nutritious. They rarely cook homemade meals but serve prepared, canned meals often. They are exceedingly lazy and I highly doubt any of them have gone through any special training to care for dementia. Broken handicap supports and toilet bars not repaired for months. It's a hazardous facility both literally and figuratively, physically and mentally. I had to move my father out immediately after hearing about the physical abuse going on. Cleda and her husband refused to give my remaining $3000 back. This is nowhere near a kind, nurturing, loving or safe "home" for your loved one. They ever so slightly changed their name a couple years ago, which I suspect is so that no one could access their past complaints with licensing board. I would never recommend this facility. In fact, I would recommend steering very clear of here. I am literally stupefied how they are still in business.

My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.

My 96 year old father is not as verbal or expressive as he used to be, but he recently made a point…read moreto tell me that he was "very satisfied" with his new home at Creekwood and was "very happy with the care." He had been quite resistant to moving from his independent living facility in the south bay, but it was clear he was not getting the care he needed there, even though we were paying for extra services. After an illness and 10 day hospital stay, we knew he couldn't go back there and are delighted and grateful that Creekwood had an opening. They were flexible about his recovery needs and the transition went very smoothly. He is very content and calm and is actually showing signs of cognitive improvement now that he has all of his needs met at Creekwood. The facility is always clean, and the kind staff is wonderful! Everything is included in the monthly rate: help with showering, dressing, shaving, bathroom help, medication administration, incontinence supplies, so you don't have to piecemeal individual service costs, which makes things so much easier. The best part is I have the utmost confidence that all of his needs are being met and he truly feels at home now.

Denielle Allen has brought renewed energy, creativity, and purpose to the activity program at…read moreProfessional Post Acute Center. She creates a welcoming environment where residents feel encouraged to meaningfully participate and connect with others. Whenever our volunteer team visits, Denielle is always in the activities room, chatting warmly and laughing with residents, and, alongside the activities staff, she organizes a wide variety of engaging programs that residents look forward to and gather enthusiastically to participate in. Denielle has also been incredibly helpful in welcoming our volunteers into the Professional Post Acute community -- she's responsive, knowledgeable, generous, and deeply supportive of our organization's work, and we're truly grateful for all she does.

Kaiser Santa Rosa gave me a list of facilities to select for skilled nursing for my grandmother…read more At first I was hesitant being in Sonoma and it feeling so far away from my loved one. But this staff went above and beyond. Anny always was ready to answer a call and help me get ahold of her in her room. The nurse kapila was so friendly - she explained the processes to me and how skilled nursing work. Woah my understanding was way off. This staff was amazing at the care they provided. Walking in I was always greeted by name and felt how genuinely the staff cared to know their patient and family. I would recommend this place to anybody! Kaiser team is amazing. They communicate and always deliver amazing service.

My husband died 2 years ago from Parkinson's disease. He needed constant supervision because he was…read morea fall risk. I looked at so many board and care homes and could not find a place that I liked until I found Gentle Home Care in San Rafael on Nova Albion Way (415)499-1632. Luckily they had an opening and I moved heaven and earth to get him in there because I could see right away how caring they were. The place was spotless and lovely and they made beautiful homemade healthy meals. Tom was there 5 years.I am convinced he couldn't have received better care anywhere else. I am eternally grateful. Now I just spoke to the owner who shares my birthday..she called me to wish me a happy birthday. She told me they currently have 1 opening. If you are looking for this kind of care for a loved one, don't hesitate to call them. They usually have a long waiting list. It is a difficult decision but when I put my husband there I knew it was for the best. I simply could not have provided him with the specialized care he received at Gentle Home Care.

My father moved to Gentle Home care from a larger assisted living facility and it was the best…read morething we did for his care. The team is so dedicated, and they worked with us at each stage of his time there, leading with compassion. I truly believe they cared for my Dad as a person, even when he was difficult. The facility was clean, they catered to his food preferences, and at the end they helped my sister and I navigate the hardest days. I would 100% trust them to care for another of my family members.

Letting go of your home is one of the hardest decisions a family can make, but when that moment…read morecomes, Vincent is truly one of the best places you can choose for your loved one. From the moment we walked in, it felt less like a facility and more like a home--warm, loving, and full of compassion. The caregivers are truly special, especially Isabel and Gabby, whose kindness and dedication never went unnoticed. The Health and Wellness Director is simply amazing. Nav is exceptional at what she does, but more importantly, she leads with her heart. She took the time to truly know my dad and to understand what our family was going through. Once something was brought to her attention, she made sure it was addressed promptly and thoughtfully. Her kindness, patience, and gentle nature meant more to us than words can express. While there is room for improvement with the med techs, and the move-in process could benefit from clearer communication and better explanations upfront, the compassion and care we received outweighed those challenges. ED Pari was understanding, professional, and supportive during difficult moments. I am deeply grateful to Nav and the entire Vincent team for the love, support, and comfort you gave my mom and our family. Knowing that you were there--day and night--brought us peace during one of the most emotional times of our lives. Thank you for making such a difficult transition feel a little less overwhelming and a lot more filled with care.

A Truly Exceptional Community -- The Vincent, San Rafael…read more My dad has been living at The Vincent since March 2024, and the experience has grown into something truly exceptional. When he first moved in, the community was only a couple of years old and, like many new assisted-living facilities, was working through some early growing pains. Staff turnover was higher at that time, and there were occasional glitches as the building found its rhythm. Over the past year, that has changed significantly. Quality staff have stayed, new team members have been strong additions, and many of the issues we saw early on have simply disappeared. The stability and consistency now are remarkable. What has remained steady from the beginning is the heart of the community. My dad was welcomed into a warm, supportive environment where residents truly look out for one another. The caregivers are attentive, compassionate, and incredibly dedicated -- they know the residents well and treat them with genuine respect and tenderness. It feels like a place where people are cared for, not just looked after. We visit often, and our family has had many dinners in the beautiful white-tablecloth dining room. Meals are freshly prepared by the private chef, and the food is consistently very good. The Vincent also hosts happy hours a couple of times a week with live entertainment, which is a highlight for many residents and adds to the sense of community and joy in the building. The housekeeping team keeps everything spotless, and the overall atmosphere is clean, calm, and welcoming. Their points-based care system is fair and transparent, and as my dad's needs have increased, I've found their re-evaluations thoughtful and reasonable. On-site services -- like the podiatrist and monthly dentist visits -- have been invaluable. More recently, my dad's health has declined, and we are transitioning him into the Memory Care unit and beginning hospice. It's a very emotional step for any family, but the memory care team has given us tremendous comfort. The unit is bright, clean, and staffed with people who clearly have experience and a deep understanding of cognitive decline. While moving his things, I've had the chance to observe how gently they care for the most vulnerable residents. It speaks volumes about the philosophy that guides this community. Although the surrounding neighborhood is not my favorite, the quality of life inside the building is exactly why families choose assisted living. It is safe, uplifting, and genuinely resident-centered. I've been a front-line medical professional for 30 years and toured every senior living community in Marin when preparing for my parents' transition. The Vincent stands out. They have supported my dad with dignity, kindness, and professionalism -- and they've supported our family through some difficult turns as well. I'm deeply grateful for the care my dad has received here, and I hope this review helps other families looking for a place where their loved one will be truly cared for.

my grandmother is so well cared for and I feel very confident that she is well supervised and safe…read morein this environment. I love all the entertainment that comes in throughout the week and how OPEN they are for my grandma to have visitors including her card player friends that stay for a few hours playing cards. The staff is very friendly and the home always seems very very clean.

My grandmother is taken care of at this home and it is by far the best home we have ever found for…read moreher care. She has stayed in a couple of homes as her health has declined and we needed to reevaluate her care and found Wild Rose, we wish we would have found this place to begin with and just had her stay here during the time she needed extra care. Mary the owner is so kind and sweet and the care of all of her residents is her highest priority. Wild Rose feels like a home not an institution, it is lovely and clean and overall simply amazing. I highly recommend Wild Rose to anyone seeking extra help for the elderly loved ones in their lives. And Mary if you ever see this thank you so much for the care you provided for not only our grandmother but for our whole family during her battle with Alzheimer's. Enough thanks can not be given for the exemplary service you and your staff provided.

If you are looking for excellent, loving residential care for a loved one, look no further than…read moreBretano House. My mother lived their for two plus years as dementia slowly took her away from us. We would walk in at any time of the day or evening and see that she was beautifully taken care of. They would be painting her fingernails and talking to her. The aroma of cooking food at dinner time was always enticing. The home was light, airy and clean. The gardens always a delight to walk through or just look at from a window. Best of all the staff are the sweetest, loving, and caring people that you will ever find. If you have any questions, Marilyn and Chris Fries, the owners, are easy to talk to and always available.

I had to find my 92 year old Dad 24 hour care after a bout of pneumonia and Bretano House made it…read morevery easy for me to move him in. This can be one of your most difficult life decisions and I am very happy with my choice. They make my father feel very comfortable and cater to his needs. Thank you to Marilyn and the entire staff for the support.