My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.

My 96 year old father is not as verbal or expressive as he used to be, but he recently made a point…read moreto tell me that he was "very satisfied" with his new home at Creekwood and was "very happy with the care." He had been quite resistant to moving from his independent living facility in the south bay, but it was clear he was not getting the care he needed there, even though we were paying for extra services. After an illness and 10 day hospital stay, we knew he couldn't go back there and are delighted and grateful that Creekwood had an opening. They were flexible about his recovery needs and the transition went very smoothly. He is very content and calm and is actually showing signs of cognitive improvement now that he has all of his needs met at Creekwood. The facility is always clean, and the kind staff is wonderful! Everything is included in the monthly rate: help with showering, dressing, shaving, bathroom help, medication administration, incontinence supplies, so you don't have to piecemeal individual service costs, which makes things so much easier. The best part is I have the utmost confidence that all of his needs are being met and he truly feels at home now.

My mom has been at Aegis Corte Madera since 2009 (post-stroke). Were a large San Francisco family…read more(with two adult children in Marin), so it was not only convenient, but more importantly, the community just felt right to all of us. The residents are warm, there are just enough of them (over 100) to pick and choose friends that share common interests -- whether it be movies, religious services, walking club, bingo, poker, art classes, lectures, jewelry making, and the many cultural and off-site excursions (there's a bus) that take place on a weekly or twice weekly basis. The care has been superb, and there are longtime caregivers (Kevin and Sarbjit, and more recently, Ryan and Falle), who have made a significant difference in my mother's life. They're like family. Really, truly, the case. With both, there's continuity, caring, and concern. There's also an on site doctor, Rebecca Conant, who has made a significant difference for us, the adult children, and of course, for my mother. We know we can count on her, and she has the passion and compassion that makes her one of the finest medical professionals (were a family of doctors) in the county. We chose Aegis not only for the atmosphere and how it felt when we toured (food is good, too), but for the many activities and the liveliness / positive vibe of the place. How does it get its beat? It all comes down to a team of individuals, under the helm of Jordana Berliner, who tirelessly and creatively plan activities and events for the residents. We haven't, over the past 12 years, had any regrets. And when there are issues or things that need modification or attention, the general manager (Lee, and now Bill), listens with intention, taking needs seriously and to heart. I recommend touring the place and seeing if it feels right for you, and more importantly, for your loved one.

I toured nearly every San Francisco and Marin facility, and I have a spreadsheet to prove it. I was…read moremoving my parents to the Bay Area, and we needed assisted living for people with memory issues who do not meet the threshold for memory care. Also, both of my parents had been dramatically declining for a couple of months, so we needed to act fast to get them new doctors with weekly appointments and consistent caregiving. Aegis Corte Madera is the right place for them. An excellent UCSF doctor visits the community every Tuesday, and she has improved my parents' medical care. She works closely with the nurses onsite, so there is clear communication and implementation. Both parents made trips to Marin Health (hospital), so it was not an overnight success, but their health has stabilized. I have faith in their medical care, and they are in better shape than when they lived in their home. The management is exceptionally welcoming. They made my parents feel like they belonged right away. The GM buddied up to my dad to make him comfortable. The nurses and caregivers display a lot of care and even affection, which helped my mom adapt. The management staff is deeply invested in each individual and will do whatever it takes to settle people into the community. The cost is high, and the entrance/community fee is too high. However, I could not find another option offering medical support, very comfortable living spaces, a sunny apartment with views of the Marin ridgelines, and lively community activities. When I looked at my spreadsheet, the monthly costs for almost all the facilities were very close. I bit the bullet and paid the higher community fee, and we've had an excellent outcome. I recommend Aegis.

A Truly Exceptional Community -- The Vincent, San Rafael…read more My dad has been living at The Vincent since March 2024, and the experience has grown into something truly exceptional. When he first moved in, the community was only a couple of years old and, like many new assisted-living facilities, was working through some early growing pains. Staff turnover was higher at that time, and there were occasional glitches as the building found its rhythm. Over the past year, that has changed significantly. Quality staff have stayed, new team members have been strong additions, and many of the issues we saw early on have simply disappeared. The stability and consistency now are remarkable. What has remained steady from the beginning is the heart of the community. My dad was welcomed into a warm, supportive environment where residents truly look out for one another. The caregivers are attentive, compassionate, and incredibly dedicated -- they know the residents well and treat them with genuine respect and tenderness. It feels like a place where people are cared for, not just looked after. We visit often, and our family has had many dinners in the beautiful white-tablecloth dining room. Meals are freshly prepared by the private chef, and the food is consistently very good. The Vincent also hosts happy hours a couple of times a week with live entertainment, which is a highlight for many residents and adds to the sense of community and joy in the building. The housekeeping team keeps everything spotless, and the overall atmosphere is clean, calm, and welcoming. Their points-based care system is fair and transparent, and as my dad's needs have increased, I've found their re-evaluations thoughtful and reasonable. On-site services -- like the podiatrist and monthly dentist visits -- have been invaluable. More recently, my dad's health has declined, and we are transitioning him into the Memory Care unit and beginning hospice. It's a very emotional step for any family, but the memory care team has given us tremendous comfort. The unit is bright, clean, and staffed with people who clearly have experience and a deep understanding of cognitive decline. While moving his things, I've had the chance to observe how gently they care for the most vulnerable residents. It speaks volumes about the philosophy that guides this community. Although the surrounding neighborhood is not my favorite, the quality of life inside the building is exactly why families choose assisted living. It is safe, uplifting, and genuinely resident-centered. I've been a front-line medical professional for 30 years and toured every senior living community in Marin when preparing for my parents' transition. The Vincent stands out. They have supported my dad with dignity, kindness, and professionalism -- and they've supported our family through some difficult turns as well. I'm deeply grateful for the care my dad has received here, and I hope this review helps other families looking for a place where their loved one will be truly cared for.

I'm 74, have lived in Larkspur since the early 1990's, raised my now spread out Family,…read moremarried to a licensed now High Risk Ob/Gyn RN, and am a semi-retired attorney who has specialized in Injury Related and Medical Negligence litigation. I come from a Family of Doctors and Nurses. In Mid 2024, I became seriously ill and septic. Multi-organ failure, dialysis, endocarditis. and other life threatening illnesses. On discharge from Marin General after 60 days, I next went to Kentfield Rehabilitation Hospital, where neglect, poor follow-up, malpractice by the staff and medical personnel almost killed me a second time. After 2 week rehab stints at Sutter Ralph K Davies MC then Jewish Rehab Home in SF, I moved to the Vincent on recommendation by a nursing home placement consultant. I was not anticipating that recovery from my illness would not be 100%. I am a former national caliber Rugby player and have survived Stage 3 Prostate Cancer for 17 years, have a Fused Lower Back, and both shoulders replaced with Titanium total joint implants. I aggressively pursued PT before arriving at the Vincent and NEVER planned to become a "Resident." When I arrived in late October, 2024,it was "BP": Before Pari (Manoucherhi), the Executive Director. The facility is relatively new, well designed and furnished, 3 floors only, has a nice courtyard and garden, large group living room, library, lower level secured garage, appropriately sized dining room, not so great fitness room, activity room and separate lounge. However, as pointed out in other reviews, the Gallagher Family Owners/Builders mistakenly hired the Oakmont Senior Living a national, publicly traded Management Company to operate it. When I arrived, Management was being transferred to WellQuest Senior Living, a much smaller privately held company based in Salt Lake City and managing mostly California Senior Living Communities. While the housecleaning, food service and quality, medication management/attention, transportation coordination, were adequate, when contrasted with negatives such as being located on the US101 frontier road with noise etc, a shopping mall with CVS/Walgreens, grocery stores not within walking distance for most residents (Northgate Tierra Linda) the monthly pricing was not supported given the many competing Senior Living Communities, More are under construction in Marin and completion will only increase. Very importantly, staffing morale was very low and turnover a real problem. Fast forward exactly one year to this moment. We are now After Pari. "AP." This is a different Vincent. Employee turnover has dropped considerably. The Health Management team led by Nav and Gabby is outstanding. Ebi, the shuttle/Do Everything else Director and Cindy, Activities "boss", facilities team, housekeepers, are without peers. Dining room servers all could wait tables down the street at La Toscana, one of the very best Italian restaurants in Marin. Our chef, Aileen, could run that kitchen as well. Meals are nutritious, fresh veggies and fruit, vary every night, and creative. Weekly unit meetings occur and resident specific needs are addressed. Monthly Management/Resident meetings led by Pari and attended by all department chiefs are held. Grievances are aired and resolved. Bottom Line: My nurse wife and I checked the competition out thoroughly: Tamalpais/Sequoia, Smith Ranch Road,Aegis, Villa Marin, Drakes Terrace, Cogir, etc. I even visited a Oakmont property in beautiful Hawaii where my son and daughter in law live. Not even close to Vincent's standards. One last observation. The WSL owners know this business. Leadership starts at the top and is proven by results. Shout out to them as well. I'm not planning on going anywhere else!

Our family's experience with Haven House was extremely positive, with Harry and his team (Helen,…read moreNora and others) providing responsive and quality care through the end of our mother's life. My mom was particularly picky about food, and she loved the food there after hating the food at her previous assisted living residence. It helped to sustain her longer and make her day to day living more pleasant. The team at Haven House worked well with hospice care and were in communication with each other throughout the 8 months that our mother lived at Haven House. The team was very caring and thoughtful and were always available to provide status updates during our weekly visits, which were extremely helpful. Harry addressed any issue immediately. We highly recommend Haven House if you are considering it.

Lovely lovely facility and staff. I cannot recommend this facility enough. It is a gem in Northern…read moreCalifornia elder living.

We are celebrating six years at Three Home Village this week! After one year at a big, fancy, new…read morememory care facility (that relied too much on medication) we trusted our gut and moved our mother to a different scene. We have been rewarded with an intimate home environment, personalized (loving) care and healthy food. While her dementia continues, her quality of life has improved in every way. Activities are organic, sincere and frequent (see the picture of an Irish group of musicians that played on Sundays for several years). Care is thoughtful, consistent and appropriate. Elder care comes in many flavors and we recognize that Three Homes was the right one for our mother.

Three Home Village is wonderful. It combines professional, experienced care with the warmth and…read moreinformality of a true home. I moved my mother there after 4 years of personally caring for her full-time while she struggled with ever-advancing Alzheimer's. Eventually, it became clear she needed more attention and care than I could provide alone -- but the decision to move her out of her own home of 50+ years was very hard. I knew we needed a place that would feel like home to her: peaceful, attractive, calming, and surrounded by warmth. We found that at Three Home Village. The owner Erik's 17+ years managing a large senior-care facility in the area is evident in the organization, thoughtfulness, and kindness that pervade every aspect of operations. My mother's daily caregivers are diligent in meeting her daily needs with love and compassion. She's eating and sleeping well, and always looks peaceful, healthy, and well-groomed whenever I visit unannounced. The place is always very clean and orderly. What's more, I always feel welcome and at home during my visits -- as if I were visiting a relative's own house. I'm so grateful that we found Three Home Village and the amazing people there.

My husband died 2 years ago from Parkinson's disease. He needed constant supervision because he was…read morea fall risk. I looked at so many board and care homes and could not find a place that I liked until I found Gentle Home Care in San Rafael on Nova Albion Way (415)499-1632. Luckily they had an opening and I moved heaven and earth to get him in there because I could see right away how caring they were. The place was spotless and lovely and they made beautiful homemade healthy meals. Tom was there 5 years.I am convinced he couldn't have received better care anywhere else. I am eternally grateful. Now I just spoke to the owner who shares my birthday..she called me to wish me a happy birthday. She told me they currently have 1 opening. If you are looking for this kind of care for a loved one, don't hesitate to call them. They usually have a long waiting list. It is a difficult decision but when I put my husband there I knew it was for the best. I simply could not have provided him with the specialized care he received at Gentle Home Care.

My father moved to Gentle Home care from a larger assisted living facility and it was the best…read morething we did for his care. The team is so dedicated, and they worked with us at each stage of his time there, leading with compassion. I truly believe they cared for my Dad as a person, even when he was difficult. The facility was clean, they catered to his food preferences, and at the end they helped my sister and I navigate the hardest days. I would 100% trust them to care for another of my family members.

My Mother-in-Law has lived there for 15 years. She's going to be 95 in a couple of weeks and she…read moreabsolutely loves it at The Tamalpais. She feels very lucky that she could afford to live in a such a beautiful and supportive community. She has a junior one bedroom on the 8th floor with million dollar views of the Corte Madera Creek. It was lifesaver during Covid as she could see life outside her window. We regularly eat dinner with her in the dining room. The view of Mt Tam is spectacular and the food is really good! I've been to other retirement communities and this is the gold standard. They are 100% full and have a paid waiting list of over 60 people. Yes, it's THE place to retire.

What a joke! Alan C who calls himself president, shamed me and accused me of being ill prepared for…read morethe future and putting undo burden on this house for profit ("non profit") obviously cooking more than the food scam artist grift shop, because I don't have plans for when I become incapacitated. I am 63, I ski triple black diamond, kite surf, wind surf, surf, snowboard, trail run and compete in all these areas. and he is demanding that I have a plan for requiring licensed care (in a best case 2-3 decades away) because i want to use a community resource from a community where I have lived and paid taxes in for 31 years. You should be ashamed Alan. Really bad form.

Such a lovely facility, it looks like a resort! Always a pleasure to visit family here :)read more

Aegis San Rafael has almost been open one year and they are still working out the kinks in…read morestaffing, service, finance and care. The facility is beautiful and the rooms and bathrooms have the latest features and technology for safety. The care team is young and inexperienced, clearly most of them don't have assisted living experience. The dining room is seriously understaffed. they are supposed to have food and service available from 7 am - 7 pm - it's printed on the menus. But in practice they only serve breakfast from 8 - 9:30 and lunch from 12 - 1:30 pm. There are a lot of hours during the day where residents can't get a meal. There are dining rooms on every floor but they don't really serve food. The activities director is great and finding her stride - more activities every week. The finance manager is overwhelmed; we have yet to receive a statement that is correct. The general manager is friendly and wonderful with the residents. I'm rooting for them to get it together, better train current staff, and staff up.