I recently joined the Windsong of Sonoma community, and I couldn't be happier with my decision…read more From the very first day, the staff and residents have made me feel genuinely welcomed and at home.

I work with Hillendale Home Care and have had the privilege of working alongside Lauren, Alicia,…read moreand the amazing staff at Windsong with mutual clients. This is one of the most proactive and caring environments that I have seen and I would gladly recommend this community to anyone looking for an exceptional memory care or assisted living option.

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

Dissatisfied customer. We contracted with this agency for 3 hrs each day. Caregivers were…read moresupposed to log in on the tablet that was left at the house and fill out a form stating what was performed. Some caregivers never even filled it out. MANY TIMES, when it WAS filled out, it would say things like: made lunch, changed litter box, wiped down kitchen countertop. That's it? A 3 hr shift and this is all you did??? Just didn't feel we got our money's worth on most shifts. There were a few times the caregiver would show up 10-20 minutes late. One time, the caregiver went home 45 min. early because the patient told her to leave. Caregiver did not follow procedure and call the office from patient's house. Just left and called her manager once she was gone. Patient needed to be sure his wound was cleaned each day while the caregiver supervised on how to have him do it himself. It needed to be done daily and there were a few times the caregiver did not have the patient clean his wound - which was VERY important (and one reason WHY we hired help). When one of the patients was being discharged from a rehabilitation center via the caregiver, the discharge papers with prescription information never made it home (these were important papers!). Overall, would NEVER recommend this agency!

I have worked for Sequoia Senior Solutions for the past year and in that time have had the pleasure…read moreof meeting many of the care givers that Sequoia employs. The first thing that comes to mind when thinking of the caregivers is their constant dedication to their clients. I remember during the fires last year watching the caregivers make sure their clients were safe even at the risk of their own safety in some cases. Watching the caregivers and the clients they care for is really a beautiful thing, it goes way past an employee getting paid to do a job, its more of a friend ship that evolves with the caregivers extending themselves to their clients and caring for them, sometimes until the very end. Having to bring a stranger into your loved ones home because they need care can be hard, but Sequoia helps you each step of the way, from your first meeting with a Care Manager to eventually placing the correct and well trained caregiver in the home to meet your loved ones exact needs. When it comes to the Management team at Sequoia ~ it all starts with the owner operators. Stan and Gabriella lead our team with honestly, determination and the utmost care and concern for their clients and caregivers alike, and it shows with happy clients and employees alike. I highly recommend Sequoia Senior Solutions if you are needing a care giver for your self or a loved one ~ they will exceed your expectations.

I have "shopped" various facilities in the area and chose 5 Acres in Vacaville, May of 2024. Yes,…read morethere have been some staffing changes, but that is not uncommon in caregiving environments. My husband has gotten excellent care overall. He is understood and has been kept safe, clean, and satisfied. I respect the staff, and they show respect for my husband and me. The atmosphere is family-friendly. They are open to suggestions - I have a 40+ professional nursing career:) I am grateful for the individualized approach and the quick response to any changes they notice, so I can take action and get the care needed. The small population at 5 Acers means nothing goes unnoticed for long. This unique environment is a true blessing for our family.

We had my mother in 3 different facilities before she passed. Five Acres was hands down above the…read morerest! The care (and staff), the facility, the food, the beautiful grounds....I just can't say enough. James welcomed us with open arms and was very open with his own personal stories. We really felt like family from day one. Five Acres set the bar high and anyone that has the ability to bring their loved ones here should feel so lucky. Thank you to all at Five Acres for giving us hope in the care system

I was the main caregiver for my blind 98 year old mother when, after about 6 mos., it became…read moreapparent that I needed help. So, I heard about Madesa and tried them. We started small and increased the time and days needed. We had learned from an after-care service how to teach Mom to move with some independence. Some care giving services don't usually do that or necessarily do things the the way you want them. Madesa will tailor their service to your needs. Good communication is the key. Also, if that particular caregiver doesn't seem to be working out, they will work hard to find one that follows you instructions. I used their service for about 2 years until Mom needed to be in a care home. Also, any billing discrepancies were quickly assessed and corrected.

From the owner: MADESA is established to champion quality care for seniors wherever they call home…read more Here, senior care must be seen as a life rather than livelihood. It is a care with passion born out of empathy, We at MADESA adopt group interviews where senior caregivers are hired through the process of interactive conversations testing the potentials of the candidates rather than the contemporary telephone scout for applicants emphasizing on certification and year of experience. We focus on candidate's ability to demonstrate the understanding of aging process and how to assist clients and families in having piece of mind. We provide patient centered care where clients are empowered by honoring their choices through meals, clothing, schedules and activities. . We provide help with Bathing and Grooming, Companionship, Transportation and Errands, Meal Planning, preparation and Clean up, Comfort Care, Memory Care, Light Housekeeping,

Facility doctor's order to use a simple device designed for at-home use which would prevent…read morerepeated infection was denied because they would "have to train all of the nurses". No, it's for home use by regular people -- so that's too complex for nurses? The facility cleans with harsh chemicals like bleach, even after making me sick and requiring medication for vomiting and headaches.

When my Grandmother needed Physical therapy we chose for her to go to vineyard. The building is…read morealways clean and smells good, and the team was amazing at what they do. Everyone one was attentive in caring for her and the therapy team got her up and moving way more than we ever could. I would absolutely recommend Vineyard if you or a loved one needs rehab!

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.

What a wonderful family owned business! Every single person on Staff makes you feel like real…read morefamily and you can tell that everybody actually cares about each other! The residents all feel like family too. It really is like moving into an oasis! The food is absolutely delicious and it has been a great experience!

This place is an excellent facility and feels like family. Everyone is very nice and they have many…read moreactivities and perks to include everyone!