This is an amazing property! I recently moved out due to getting a job in the East Bay but I…read morecontemplated commuting. Very sad to have left because I have yet to find another property that is as well kept, clean and friendly. Jacqueline might be the nicest person I have ever met and it's no wonder the community is so great with her managing it. The whole team is friendly and attentive. I HIGHLY recommend compared to anywhere else in the area..trust me I looked all over.

We went and toured The Artisan on July 8th, 2021…read more The tour itself went pretty much without a hitch and the property was, for the most part, what we expected from the photos and DD prior to driving there. What happened afterwards, however, is what warrants a review and a caveat emptor for all prospective residents and tenants. The leasing manager, Jacqueline, initially confirmed--both verbally and in a hand-written notation on the marketing collateral paperwork she left me with--that a move in date for a specifically *set* and agreed-upon date was good to go and that, should I apply, those would be the terms. One day later, on Friday, July 9th, I called and spoke with Steven, a colleague of the aforementioned leasing manager. After a series of calls that day about other things related to the property and to the application, I also confirmed with Steven that the prior move-in date would be good to go and locked in at the same aforementioned rate. Cool, no issues, that sounds good. Let me officially finish my online application to lock it in. I do so that same day (Friday), only to have the previous manager, Jacqueline, email me claiming that I had misunderstood *or* that there was a glitch in the system that prevented me from moving my move-in date to that far in advance even though she had confirmed it the day before (Thursday) both in person and in-writing. Naturally, I push back, right? She still claims I misunderstood. I copy her and Greystar management with emails from her colleague, Steven, indicating that I should go ahead and apply as those very same lease terms (date of move-in and monthly rental rate) appeared to have passed the system requirements and that I was good to apply with the same confirmation. At the end of it, *my* recollection of events is put into question even though I have a non-applicant witness saying the same thing, a handwritten note from Jacqueline confirming the move-in date for August 29th, rent at 2975.10 as well as email confirmations from her colleague, Steven, all saying the same thing. The idea that a resident leasing manager couldn't or wouldn't simply cop to her mistake or own up to the fact that she made a call that was a blunder due to a system "glitch" as she finally indicates in her email but, instead, does a CYA move to imply that I am lying or that I have misunderstood is highly suspect, not to mention pretty transparent, manipulative and juvenile. TL, DR: All in all, the leasing terms (move-in date) was duly misrepresented to me, either due to user (leasing office) error, technical glitch (this is their claim) and, after I had officially submitted my application, I was informed that it was not possible to apply under those terms anymore (glitch, misunderstanding, etc.) due to being greater that 14+ days out, notwithstanding the fact that she and the "system" allowed her to do so. What's more? Greystar and the leasing office took more than 48 hours to respond to two (2) emails from me requesting a full refund of my application fee as I was promised and, as of the time of this writing, I have still not received a refund. Buyer/applicant beware: the on-site leasing team as well as Greystar "corporate" will not own up to simple (but important) clerical mistakes but will, instead, misrepresent, obfuscate, and resort to calling you a liar if you push back with evidence. And, lest you, the reader, think this is coming from some random person holding a grudge against Greystar--think again. I was the exemplar resident/tenant at one of their sister Greystar properties in the Peninsula for over two years. What a difference from property to property!

Amazing staff. The place has given my mother not just a new home but also a new lease on life.read more

i have lived at PEP senior housing for 3 years, and PEP has allowed about 20 tenants that smoke…read moreillegally in their apartments and in our buikding all that time. and smikers still smoke illegally here! I have COPD and the military veterans that smoke werr given more time to quit smoking again and again. which harms the other 30 non smokers living here. we have to breath all the smoke inside our apartments, in the stairwells, in the enclosed hallways and on the property. at the bus stop, on side walks, in their cars, just outside the building. 4 feet from our windows and entrances. River City is advertised as a "smoke free property". It never has been, smoke free. it cimes into my apartment everyday. PEP keeps saying we are working on stopping the amiking. for the past 3 years. my health has deteriorated from their neglect and the Coty of Petaluma not enforcing Petaluma laws, codes against smoking in multifamily apartment buildings built after 1995 etc. Multiple agencies know about the illegal smoking and tell me PEP has to do something, they (PPSC, legal aid, the City, the Sonoma county, the state of california etc., that all have No smiking laws. and ot is also against our lease agreement of NO SMOKING. even the news groups do not put any mention of the harm done by PEP allowing amiking for 3 years inside our senior apartments. despite the surgeon general and state have watnings about not exposing seniors and children to amoke. here there is also drugs and valing going in, which is also illlwgal.

I love living in Azure apartments in Petaluma. I am in a townhouse and I really love the layout…read more It's great to have a garage at the bottom ( I have one of the really large garages). Then the next floor up is the living room dining room kitchen area with a balcony. I like the open plan. There is also a gas fireplace for the winter. Then on the top floor there are two very nice size bedrooms and two bathrooms and a washer and dryer. I like having no one above me or below me. I really love being located literally next door to Rocky Memorial dog park as it overlooks Schollenberger park . I walk there a lot. And there is an entrance to Schollenberger behind the apartment complex. Schollenberger is so beautiful. It is a protected area. I walk there almost everyday. There are swans, geese, ducks, seabirds, jackrabbits, a variety of wild birds, turkey vultures and more. You can't put a price on that. Starbucks is within walking distance as are a few restaurants. The complex itself has two pools and two hot tubs and two mini gyms. There is also a small enclosed dog park on the premises. This is a very dog friendly complex if you have a dog and it's wonderful being so close to all these places to walk your dog. The maintenance people are very quick to take care of things for your apartment or townhouse. The complex has a good variety of different apartments and townhouses to rent. The complex is also not far from a freeway exit which is great if you need to commute. There are grocery stores within a 5-minute drive and some restaurants and shops. The location is perfect. It's not a far drive from downtown either. I also feel very safe in the complex. It's nice to be able to go in and get a coffee or tea in the office when they are open. You can also print black and white for free In the main office. I mostly deal with Chris and Daniel in the office who are fantastic. They are very personable and helpful. Wendy, the manager is very nice. Lauren, the assistant manager is nice too. They also bring in food trucks you can purchase lunches at at least every other weekend. A lot of the residents really like that.

The maintenance staff here are truly phenomenal! That always do such a great job, are respectful of…read moremy home and fix things in a timely manner.

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

Capri Creek Apartments is a charming location in East Petaluma with a resort-like atmosphere…read morenestled between: - a wonderful strip mall (featuring a very nice grocery store and several nice shops) - and a beautiful 4 to 5 mile walking trail with incredible views. The Capri Creek is very thoughtfully cared for and always looking beautiful. In the front office, is Blaire - an engaging and friendly manager who is always helpful, fast and thoughtful about maintenance requests and is a keen problem solver and someone who keeps their word. And I've got to give a shout out for Kelsey - our maintenance man - who has been very sweet, always upbeat and has solved or repaired any issue we have had in our apartment.

my wife and I are so happy to live here the community is really great…read more Also I like say thank to a wonderful person in the front office by the name of Blair who is going above and beyond to make are staying very welcoming and she does it with a great professionalism I also want to thanks whoever did the hiring you guys did a great job . Best regards. The Gonzalez Family

We are already missing Addison Ranch so much! We lived there for over one year and had a great…read moreexperience. If we will come back in Petaluma, we will definitely choose this apartments again. Yes, there are some construction on the territory but for us it wasn't a big issue. There are many reasons to live here. Great location, walkable to food and drinks (Safeway, Peet's coffee and etc.), public transportation. Excellent floor plan. We had a bright one bedroom apartment with washer and dryer. Everything working properly. Maintenance is great, always friendly and happy to help. Staff in here are super friendly, and they care about you living here. They were amazing in helping us get everything figured out to move in and move out and we couldn't be happier. The service provided by Lisa have been excellent. She's always on top of things. We would recommend this place to anyone looking for a new place to live!

Our car was STOLEN out of our car port assigned parking spot, out of street view meaning dishonest…read morepeople around and lack of security. Really consider risking a huge financial burden and mental health living here. Always criminals around looking to take anything from you. Property management very incompetent and they do not care about their tenants. We moved out after our 11 months lease. Too much happened around us during the 11 months we lived here. Best of luck if you do decide to move here.

They advertise luxury, but what you actually get is selective enforcement, broken appliances, and…read moreinflated rent. Looks can be deceiving. After nearly two years here, I can say confidently that most tenants don't re-sign their leases, and it's not hard to see why. Despite marketing the property as high-end, appliances in many units (mine included) have already needed repairs or full replacement. My rent jumped nearly $500/month after going month-to-month, with no explanation beyond a vague "convenience fee"--while others were offered far more reasonable increases. When I asked to discuss it, I was told Fair Housing laws prevented negotiation, which is simply false and has already been flagged to tenant advocacy groups. Meanwhile, policies here aren't enforced equally. Tenants have received passive-aggressive notices for things like dogs and parking (often without any specifics) while management's own partner regularly ties up the EV charger for hours and parks in spaces not assigned to them. It's one set of rules for tenants, and another for the people enforcing them. Broken glass near the dumpsters (between the road and sidewalk) has been a recurring hazard for years. Appliances in multiple units have failed well before their time. Pipes bursting... tenants falsely blamed. The gym is nice. The location is central (though fast drivers use the main road as a cut-through, which can be hazardous). But if you're checking reviews, look at Google, where their score noticeably dropped after recent reviews like mine. Then, oddly, two glowing 5-star reviews appeared within days, just enough to nudge the score back up. They responded using a copy-paste template from a review they answered two years ago, and didn't even bother to update the name. You can't make this stuff up. Draw your own conclusions. But I wish someone had posted this before I signed a lease.

Lived at La Via for one year, but unfortunately I had to move back to San Diego for unfinished…read morebusiness. Centrally located in Petaluma! The apartment and all amenities were in impeccable condition! The crew at La Via, the ones I dealt with...Kristyn, Jennifer, Benjamin...were Awesome in helping me with my "Special Accommodation Issues"!! Thank You Guys! Security Deposit Refund was swift!! A fine place to live! Keep up the good work. Ron

Management has gotten worse, not better. Leasing can be misleading, and complaints about noisy or…read moredisruptive tenants are ignored. Despite being "smoke-free," marijuana smoke and barking dogs are constant. If you report issues, expect to be treated as the problem -- not the people causing it. I do not recommend living here.

Great location next to fabulous restaurants, boutiques, cafes, movies and Yoga. Staff is helpful…read moreand addresses problems promptly. A very friendly and safe community.

True confession: I really liked this complex after a tour. Everything seemed great - but then…read moreeveryone fell off the face of the earth--numerous emails/vm messages, NOT one call back/email. Now, reading all these bad recent reviews has me looking somewhere else. There is ZERO professionalism when it comes to future tenants/current tenants--looking elsewhere. Please, Ara.... - no need for a comment. Not sure if you are still working there.

The way things operate there sounds mediocre to everyone living in the building; there is no rent…read morecontrol. The people living in this place feel like we are merely being used so the owner can make more money but hey, at least the law is on our side.

I needed to move apartments within SF. Usually I do it along but Sky Movers was recommended to me…read moreby a colleague. I am so glad I decided to go with them. Moving was so easy. The guys that came were on time and so friendly. I felt at ease right away. I highly recommend Sky Movers for any move or even disposal of items.

From the owner: We are a Marin county based company serving all the bay area and beyond, if you need a single item…read moredelivered, some junk to be removed or a whole house moving you reach us and get a good deal. We take special care of your belongings providing all the necessary supplies and we can help you with the packaging if needed. Give us a call and get the job done.