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The Artisan

4.0 (39 reviews)
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Updated 2 months ago

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Ask the Community - The Artisan

Moving to Petaluma and taking the artisian apts under consideration. quick question, what is the average utility bill? Does the apt complex cover any utilities?

They do not cover utilities, you have to set it up yourself and give them the account for it so they can validate it. It's a really nice complex in a great area. Definitely put it in the list to check out.

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Review Highlights - The Artisan

Beautiful layouts, great amenities, and Mia and team are kind and go out of their way to provide amazing service.

Mentioned in 6 reviews

Read more highlights

Pep Housing - PEP Housing's Toussin Senior Apartments located in Kentfield. This apartment complex is project based out of Marin County.

Pep Housing

(4 reviews)

Amazing staff. The place has given my mother not just a new home but also a new lease on life.read more

i have lived at PEP senior housing for 3 years, and PEP has allowed about 20 tenants that smoke…read moreillegally in their apartments and in our buikding all that time. and smikers still smoke illegally here! I have COPD and the military veterans that smoke werr given more time to quit smoking again and again. which harms the other 30 non smokers living here. we have to breath all the smoke inside our apartments, in the stairwells, in the enclosed hallways and on the property. at the bus stop, on side walks, in their cars, just outside the building. 4 feet from our windows and entrances. River City is advertised as a "smoke free property". It never has been, smoke free. it cimes into my apartment everyday. PEP keeps saying we are working on stopping the amiking. for the past 3 years. my health has deteriorated from their neglect and the Coty of Petaluma not enforcing Petaluma laws, codes against smoking in multifamily apartment buildings built after 1995 etc. Multiple agencies know about the illegal smoking and tell me PEP has to do something, they (PPSC, legal aid, the City, the Sonoma county, the state of california etc., that all have No smiking laws. and ot is also against our lease agreement of NO SMOKING. even the news groups do not put any mention of the harm done by PEP allowing amiking for 3 years inside our senior apartments. despite the surgeon general and state have watnings about not exposing seniors and children to amoke. here there is also drugs and valing going in, which is also illlwgal.

Azure Apartment Homes

Azure Apartment Homes

(99 reviews)

I love living in Azure apartments in Petaluma. I am in a townhouse and I really love the layout…read more It's great to have a garage at the bottom ( I have one of the really large garages). Then the next floor up is the living room dining room kitchen area with a balcony. I like the open plan. There is also a gas fireplace for the winter. Then on the top floor there are two very nice size bedrooms and two bathrooms and a washer and dryer. I like having no one above me or below me. I really love being located literally next door to Rocky Memorial dog park as it overlooks Schollenberger park . I walk there a lot. And there is an entrance to Schollenberger behind the apartment complex. Schollenberger is so beautiful. It is a protected area. I walk there almost everyday. There are swans, geese, ducks, seabirds, jackrabbits, a variety of wild birds, turkey vultures and more. You can't put a price on that. Starbucks is within walking distance as are a few restaurants. The complex itself has two pools and two hot tubs and two mini gyms. There is also a small enclosed dog park on the premises. This is a very dog friendly complex if you have a dog and it's wonderful being so close to all these places to walk your dog. The maintenance people are very quick to take care of things for your apartment or townhouse. The complex has a good variety of different apartments and townhouses to rent. The complex is also not far from a freeway exit which is great if you need to commute. There are grocery stores within a 5-minute drive and some restaurants and shops. The location is perfect. It's not a far drive from downtown either. I also feel very safe in the complex. It's nice to be able to go in and get a coffee or tea in the office when they are open. You can also print black and white for free In the main office. I mostly deal with Chris and Daniel in the office who are fantastic. They are very personable and helpful. Wendy, the manager is very nice. Lauren, the assistant manager is nice too. They also bring in food trucks you can purchase lunches at at least every other weekend. A lot of the residents really like that.

The maintenance staff here are truly phenomenal! That always do such a great job, are respectful of…read moremy home and fix things in a timely manner.

Springfield Place

Springfield Place

(6 reviews)

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

La Via Luxury Apartments - Catering kitchen

La Via Luxury Apartments

(4 reviews)

They advertise luxury, but what you actually get is selective enforcement, broken appliances, and…read moreinflated rent. Looks can be deceiving. After nearly two years here, I can say confidently that most tenants don't re-sign their leases, and it's not hard to see why. Despite marketing the property as high-end, appliances in many units (mine included) have already needed repairs or full replacement. My rent jumped nearly $500/month after going month-to-month, with no explanation beyond a vague "convenience fee"--while others were offered far more reasonable increases. When I asked to discuss it, I was told Fair Housing laws prevented negotiation, which is simply false and has already been flagged to tenant advocacy groups. Meanwhile, policies here aren't enforced equally. Tenants have received passive-aggressive notices for things like dogs and parking (often without any specifics) while management's own partner regularly ties up the EV charger for hours and parks in spaces not assigned to them. It's one set of rules for tenants, and another for the people enforcing them. Broken glass near the dumpsters (between the road and sidewalk) has been a recurring hazard for years. Appliances in multiple units have failed well before their time. Pipes bursting... tenants falsely blamed. The gym is nice. The location is central (though fast drivers use the main road as a cut-through, which can be hazardous). But if you're checking reviews, look at Google, where their score noticeably dropped after recent reviews like mine. Then, oddly, two glowing 5-star reviews appeared within days, just enough to nudge the score back up. They responded using a copy-paste template from a review they answered two years ago, and didn't even bother to update the name. You can't make this stuff up. Draw your own conclusions. But I wish someone had posted this before I signed a lease.

Lived at La Via for one year, but unfortunately I had to move back to San Diego for unfinished…read morebusiness. Centrally located in Petaluma! The apartment and all amenities were in impeccable condition! The crew at La Via, the ones I dealt with...Kristyn, Jennifer, Benjamin...were Awesome in helping me with my "Special Accommodation Issues"!! Thank You Guys! Security Deposit Refund was swift!! A fine place to live! Keep up the good work. Ron

The Artisan - apartments - Updated May 2026

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