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    Addison Ranch Apartments

    2.3 (100 reviews)
    Special Hours Closed
    Updated 1 month ago

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    Bedbugs

    DO NOT RENT FROM THIS APARTMENT COMPLEX!!! BED BUGS!!! I would give zero stars if I could. Not only Constant noise from maintenance dealing with garbage from 7 AM to 9/10 in evening as well as valet service from 6 to 9, but sometimes they are late. unbearable odor and noise all day long and night if you live anywhere near the compactor. I have called them several times to fix the water pressure after the water went off in the building months ago and they refuse to acknowledge that the water pressure has changed or that there was a problem. In the meantime, I can barely wash the soap out of my hair every day for almost a year. The heater stopped working properly months ago, called them in to fix it again no problems there of course! Im really tired of being gaslit by this management company, they are the worst. Don't park your car for a minute anywhere other than your parking spot you will not get a warning like you should. Instead you will get a $400 tow charge. The people below me have been allowed for the last year to have different people moving in and out of the apartment and the management company claims to not know a thing about it. I believe they are the ones who brought the bedbugs into the complex a few weeks back, they had to tear out their baseboards and rugs and the people were out of the house for a week. I did not see that happen at any of the other apartments. My daughter and I have been getting bites from the bedbugs since September of 2022, we did not know what they were so we did not document. I went out of town and had my son and his girlfriend stay in the room that was empty since my daughter was away for months, when I got back from my vacation, they were both covered in bites. I had a friend come in from out of town and he stayed for two weeks and got eaten alive every single day he was here after he left I started getting bit for over six months or more. We have been getting bit by these insects, and they have only come to spray twice, and from what I read, the bugs are immune to the spray insecticide it's not working and they are not doing anything about it. The inspector literally looked me in the face and said that their sniffing dog didn't find any bugs and my daughter got bites two nights ago, look at me like I'm stupid and tell me. Oh, I'm sure she got bites, as if to imply, they were some other kind of bite, all of a sudden, it's a clown world at Alison Ranch Apartments! The health inspector is coming to inspect this building and hold this management company accountable.

    Apparently our Black Lives Matter sign was offensive?

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    Ask the Community - Addison Ranch Apartments

    So far everyone I have spoken to have been very nice and very accommodating. How is the construction now?

    The construction wrapped up about 5 months ago, so there isn't any more noise or parking being taken up by those vehicles. Also the pool and gym were finished in the end of June, so those are open now too.

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    Review Highlights - Addison Ranch Apartments

    It's our first time moving out and our moving experience could not have been better thanks to Bradley.

    Mentioned in 6 reviews

    Read more highlights

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    The Artisan - Gorgeous community areas and amenities! Refreshing and relaxing pool and spa, heated year-round. And the perfect playground!

    The Artisan

    (39 reviews)

    This is an amazing property! I recently moved out due to getting a job in the East Bay but I…read morecontemplated commuting. Very sad to have left because I have yet to find another property that is as well kept, clean and friendly. Jacqueline might be the nicest person I have ever met and it's no wonder the community is so great with her managing it. The whole team is friendly and attentive. I HIGHLY recommend compared to anywhere else in the area..trust me I looked all over.

    We went and toured The Artisan on July 8th, 2021…read more The tour itself went pretty much without a hitch and the property was, for the most part, what we expected from the photos and DD prior to driving there. What happened afterwards, however, is what warrants a review and a caveat emptor for all prospective residents and tenants. The leasing manager, Jacqueline, initially confirmed--both verbally and in a hand-written notation on the marketing collateral paperwork she left me with--that a move in date for a specifically *set* and agreed-upon date was good to go and that, should I apply, those would be the terms. One day later, on Friday, July 9th, I called and spoke with Steven, a colleague of the aforementioned leasing manager. After a series of calls that day about other things related to the property and to the application, I also confirmed with Steven that the prior move-in date would be good to go and locked in at the same aforementioned rate. Cool, no issues, that sounds good. Let me officially finish my online application to lock it in. I do so that same day (Friday), only to have the previous manager, Jacqueline, email me claiming that I had misunderstood *or* that there was a glitch in the system that prevented me from moving my move-in date to that far in advance even though she had confirmed it the day before (Thursday) both in person and in-writing. Naturally, I push back, right? She still claims I misunderstood. I copy her and Greystar management with emails from her colleague, Steven, indicating that I should go ahead and apply as those very same lease terms (date of move-in and monthly rental rate) appeared to have passed the system requirements and that I was good to apply with the same confirmation. At the end of it, *my* recollection of events is put into question even though I have a non-applicant witness saying the same thing, a handwritten note from Jacqueline confirming the move-in date for August 29th, rent at 2975.10 as well as email confirmations from her colleague, Steven, all saying the same thing. The idea that a resident leasing manager couldn't or wouldn't simply cop to her mistake or own up to the fact that she made a call that was a blunder due to a system "glitch" as she finally indicates in her email but, instead, does a CYA move to imply that I am lying or that I have misunderstood is highly suspect, not to mention pretty transparent, manipulative and juvenile. TL, DR: All in all, the leasing terms (move-in date) was duly misrepresented to me, either due to user (leasing office) error, technical glitch (this is their claim) and, after I had officially submitted my application, I was informed that it was not possible to apply under those terms anymore (glitch, misunderstanding, etc.) due to being greater that 14+ days out, notwithstanding the fact that she and the "system" allowed her to do so. What's more? Greystar and the leasing office took more than 48 hours to respond to two (2) emails from me requesting a full refund of my application fee as I was promised and, as of the time of this writing, I have still not received a refund. Buyer/applicant beware: the on-site leasing team as well as Greystar "corporate" will not own up to simple (but important) clerical mistakes but will, instead, misrepresent, obfuscate, and resort to calling you a liar if you push back with evidence. And, lest you, the reader, think this is coming from some random person holding a grudge against Greystar--think again. I was the exemplar resident/tenant at one of their sister Greystar properties in the Peninsula for over two years. What a difference from property to property!

    Pep Housing - PEP Housing's Toussin Senior Apartments located in Kentfield. This apartment complex is project based out of Marin County.

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    Amazing staff. The place has given my mother not just a new home but also a new lease on life.read more

    i have lived at PEP senior housing for 3 years, and PEP has allowed about 20 tenants that smoke…read moreillegally in their apartments and in our buikding all that time. and smikers still smoke illegally here! I have COPD and the military veterans that smoke werr given more time to quit smoking again and again. which harms the other 30 non smokers living here. we have to breath all the smoke inside our apartments, in the stairwells, in the enclosed hallways and on the property. at the bus stop, on side walks, in their cars, just outside the building. 4 feet from our windows and entrances. River City is advertised as a "smoke free property". It never has been, smoke free. it cimes into my apartment everyday. PEP keeps saying we are working on stopping the amiking. for the past 3 years. my health has deteriorated from their neglect and the Coty of Petaluma not enforcing Petaluma laws, codes against smoking in multifamily apartment buildings built after 1995 etc. Multiple agencies know about the illegal smoking and tell me PEP has to do something, they (PPSC, legal aid, the City, the Sonoma county, the state of california etc., that all have No smiking laws. and ot is also against our lease agreement of NO SMOKING. even the news groups do not put any mention of the harm done by PEP allowing amiking for 3 years inside our senior apartments. despite the surgeon general and state have watnings about not exposing seniors and children to amoke. here there is also drugs and valing going in, which is also illlwgal.

    Azure Apartment Homes

    Azure Apartment Homes

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    I love living in Azure apartments in Petaluma. I am in a townhouse and I really love the layout…read more It's great to have a garage at the bottom ( I have one of the really large garages). Then the next floor up is the living room dining room kitchen area with a balcony. I like the open plan. There is also a gas fireplace for the winter. Then on the top floor there are two very nice size bedrooms and two bathrooms and a washer and dryer. I like having no one above me or below me. I really love being located literally next door to Rocky Memorial dog park as it overlooks Schollenberger park . I walk there a lot. And there is an entrance to Schollenberger behind the apartment complex. Schollenberger is so beautiful. It is a protected area. I walk there almost everyday. There are swans, geese, ducks, seabirds, jackrabbits, a variety of wild birds, turkey vultures and more. You can't put a price on that. Starbucks is within walking distance as are a few restaurants. The complex itself has two pools and two hot tubs and two mini gyms. There is also a small enclosed dog park on the premises. This is a very dog friendly complex if you have a dog and it's wonderful being so close to all these places to walk your dog. The maintenance people are very quick to take care of things for your apartment or townhouse. The complex has a good variety of different apartments and townhouses to rent. The complex is also not far from a freeway exit which is great if you need to commute. There are grocery stores within a 5-minute drive and some restaurants and shops. The location is perfect. It's not a far drive from downtown either. I also feel very safe in the complex. It's nice to be able to go in and get a coffee or tea in the office when they are open. You can also print black and white for free In the main office. I mostly deal with Chris and Daniel in the office who are fantastic. They are very personable and helpful. Wendy, the manager is very nice. Lauren, the assistant manager is nice too. They also bring in food trucks you can purchase lunches at at least every other weekend. A lot of the residents really like that.

    The maintenance staff here are truly phenomenal! That always do such a great job, are respectful of…read moremy home and fix things in a timely manner.

    Springfield Place

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    Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

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    La Via Luxury Apartments - Catering kitchen

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    Lived at La Via for one year, but unfortunately I had to move back to San Diego for unfinished…read morebusiness. Centrally located in Petaluma! The apartment and all amenities were in impeccable condition! The crew at La Via, the ones I dealt with...Kristyn, Jennifer, Benjamin...were Awesome in helping me with my "Special Accommodation Issues"!! Thank You Guys! Security Deposit Refund was swift!! A fine place to live! Keep up the good work. Ron

    Addison Ranch Apartments - apartments - Updated May 2026

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