Letting go of your home is one of the hardest decisions a family can make, but when that moment…read morecomes, Vincent is truly one of the best places you can choose for your loved one. From the moment we walked in, it felt less like a facility and more like a home--warm, loving, and full of compassion. The caregivers are truly special, especially Isabel and Gabby, whose kindness and dedication never went unnoticed. The Health and Wellness Director is simply amazing. Nav is exceptional at what she does, but more importantly, she leads with her heart. She took the time to truly know my dad and to understand what our family was going through. Once something was brought to her attention, she made sure it was addressed promptly and thoughtfully. Her kindness, patience, and gentle nature meant more to us than words can express. While there is room for improvement with the med techs, and the move-in process could benefit from clearer communication and better explanations upfront, the compassion and care we received outweighed those challenges. ED Pari was understanding, professional, and supportive during difficult moments. I am deeply grateful to Nav and the entire Vincent team for the love, support, and comfort you gave my mom and our family. Knowing that you were there--day and night--brought us peace during one of the most emotional times of our lives. Thank you for making such a difficult transition feel a little less overwhelming and a lot more filled with care.

My friend who is living at St. Vicent contacted Scabies. I understand from others who live there…read morethat there is an outbreak of scabies. This is due to unclean conditions. My friend has had scabies over a month now. I would not recommend this place for memory care.

My sister lived here for 2 years before she recently passed. She wasn't a complainer type of…read moreperson, but she had a lot to say about this place: * Horrible food & poor dinning room staffing. * Most of her questions to staff/management/chef were not responded to. * Staff were nice when she'd ask for something... but then she'd never hear back from anyone. * No real activities available. * Minimum housecleaning, couldn't really be called "housecleaning." * No "orientation" upon arrival, so she had no idea who to go to for what. It was only through the gracious help from another resident that enabled her to start getting around the place. But still minimal response from staff & management. * When she went on Hospice, they up'ed her monthly rent by about $800. When she repeatedly asked what she was getting for the $800... no response. Finally she was informed it was for her daily phone calls to check on her. I'm sure there had to be other benefits, but really... none. I cannot recommend this place.

Warm and welcoming community with a team that cares about your loved ones! Amber is very…read moreprofessional and courteous when assisting families searching for senior living

My husband died 2 years ago from Parkinson's disease. He needed constant supervision because he was…read morea fall risk. I looked at so many board and care homes and could not find a place that I liked until I found Gentle Home Care in San Rafael on Nova Albion Way (415)499-1632. Luckily they had an opening and I moved heaven and earth to get him in there because I could see right away how caring they were. The place was spotless and lovely and they made beautiful homemade healthy meals. Tom was there 5 years.I am convinced he couldn't have received better care anywhere else. I am eternally grateful. Now I just spoke to the owner who shares my birthday..she called me to wish me a happy birthday. She told me they currently have 1 opening. If you are looking for this kind of care for a loved one, don't hesitate to call them. They usually have a long waiting list. It is a difficult decision but when I put my husband there I knew it was for the best. I simply could not have provided him with the specialized care he received at Gentle Home Care.

My father moved to Gentle Home care from a larger assisted living facility and it was the best…read morething we did for his care. The team is so dedicated, and they worked with us at each stage of his time there, leading with compassion. I truly believe they cared for my Dad as a person, even when he was difficult. The facility was clean, they catered to his food preferences, and at the end they helped my sister and I navigate the hardest days. I would 100% trust them to care for another of my family members.

This retirement home was established in 1921 by a group of Danish people. The name Aldersly…read moreliterally means Old Haven. It is such a serene facility with beautiful landscaping, trees, and gardens, a virtual oasis.

All I can say is how thankful I am to finally the "right" place for my Momma since she grew up on…read morethe Farm in Wisconsin, this facility just helps momma feel more at home. It was greatly difficult to transfer her across the Nation to rest closer to us here in San Francisco. She was super particular in picking what was "right" for herself and we are so grateful for that. But,what is best for all of us is that she gets to acclimate away from the farm to the unique modern living here with all the kind people working at Aldersly and momma's favorite thing in the world is arts and crafts of which her new home offers plenty. Whew thank you Aldersly for helping us make our transition easier than we had anticipated!

Hi, This is Pat, I have lived in three residences so far and…read moreDrake Terrace is decidedly the best! this is mainly because the staff is really caring. You see and feel the relationship[s build between us. The attention paid to preferences and recognition and care of physical conditions. The building isn't the most modern around the edges - But that doesn't really matter, ones former home sometimes was too. However the garden is really lovely - a green and peaceful place where the birds come and drink at the fountain where we can sit with our friends and family and watch entertainment provided by the management. And the FOOD (no small matter) is good! Definitely several cuts above what one expects of an institution of this sort. All in all, by most standards. I would give Drake Terrace High marks! and I'm happy and grateful to be leaving here.

I love living at Drake Terrace: 1- Great location and…read moreLandscaping 2- NO CAR NEEDED - all transportation is provided 3- Delicious meals, alternative choices, and meals offered 7am - 7pm daily. 4- I love my appartement and my balcony garden with a view. 5- All levels of exercise available (class, gym and competitive mental games, such as trivia and brain games). 6- Residents association, with no staff, meets every 3rd Wednesday to discuss clubs, old business and new business, with comments from the floor. Any perceived need for change is then taken to administration to be acted upon. 7- Communication is open, which keeps residents happy and well. 8- Programs and outings are varied, with monthly signe ups if participant participation must be limited. 9- Residents come from all over and bring new experiences to share. 10- Personal ambassadors assist new resident personally. The drake Terrace population is defined by a HAPPY SMILE!!!

My 10 year old Yorkiepoo and I have lived here at Villa Marin for 8 years. Other than marrying my…read morehusband, this was the best decision I've ever made to move here! I feel secure, and live a luxurious life with many amenities available to us.

Give up your worries and relax in the arms of Villa Marin staff, always present, always caring and…read moreALWAYS THERE !!

I dreaded visiting this place because long-term care facilities are usually ghastly. To my…read moresurprise, Greenwood was the exception to every rule. The director of marketing, Paul Peck, was beyond helpful and informative, proud of the fact that he was involved in bettering the lives of the 21 elderly residents, all requiring high levels of care. Greenwood is light, airy, open, and immaculate, the atmosphere far more attractive compared to the other places I've toured. The residents seemed at home and friendly, easily mingling with a caring staff. Honest, if I had to live in a long-term care facility, I would say yes to Greenwood. Oh, and I should mention, the price was right.

I love this place. Everyone is very responsive, friendly, and nice. I love that they do so much…read moremusic for the seniors

Three Home Village is wonderful. It combines professional, experienced care with the warmth and…read moreinformality of a true home. I moved my mother there after 4 years of personally caring for her full-time while she struggled with ever-advancing Alzheimer's. Eventually, it became clear she needed more attention and care than I could provide alone -- but the decision to move her out of her own home of 50+ years was very hard. I knew we needed a place that would feel like home to her: peaceful, attractive, calming, and surrounded by warmth. We found that at Three Home Village. The owner Erik's 17+ years managing a large senior-care facility in the area is evident in the organization, thoughtfulness, and kindness that pervade every aspect of operations. My mother's daily caregivers are diligent in meeting her daily needs with love and compassion. She's eating and sleeping well, and always looks peaceful, healthy, and well-groomed whenever I visit unannounced. The place is always very clean and orderly. What's more, I always feel welcome and at home during my visits -- as if I were visiting a relative's own house. I'm so grateful that we found Three Home Village and the amazing people there.

We are celebrating six years at Three Home Village this week! After one year at a big, fancy, new…read morememory care facility (that relied too much on medication) we trusted our gut and moved our mother to a different scene. We have been rewarded with an intimate home environment, personalized (loving) care and healthy food. While her dementia continues, her quality of life has improved in every way. Activities are organic, sincere and frequent (see the picture of an Irish group of musicians that played on Sundays for several years). Care is thoughtful, consistent and appropriate. Elder care comes in many flavors and we recognize that Three Homes was the right one for our mother.

I toured nearly every San Francisco and Marin facility, and I have a spreadsheet to prove it. I was…read moremoving my parents to the Bay Area, and we needed assisted living for people with memory issues who do not meet the threshold for memory care. Also, both of my parents had been dramatically declining for a couple of months, so we needed to act fast to get them new doctors with weekly appointments and consistent caregiving. Aegis Corte Madera is the right place for them. An excellent UCSF doctor visits the community every Tuesday, and she has improved my parents' medical care. She works closely with the nurses onsite, so there is clear communication and implementation. Both parents made trips to Marin Health (hospital), so it was not an overnight success, but their health has stabilized. I have faith in their medical care, and they are in better shape than when they lived in their home. The management is exceptionally welcoming. They made my parents feel like they belonged right away. The GM buddied up to my dad to make him comfortable. The nurses and caregivers display a lot of care and even affection, which helped my mom adapt. The management staff is deeply invested in each individual and will do whatever it takes to settle people into the community. The cost is high, and the entrance/community fee is too high. However, I could not find another option offering medical support, very comfortable living spaces, a sunny apartment with views of the Marin ridgelines, and lively community activities. When I looked at my spreadsheet, the monthly costs for almost all the facilities were very close. I bit the bullet and paid the higher community fee, and we've had an excellent outcome. I recommend Aegis.

I moved my husband into Aegis Corte Madera 14 months ago. He has received not only excellent care,…read morebut I have been given the support that I needed to help guide us both on this journey. They love when I bring our pets to visit and it really feels like a family atmosphere. The communication is good and getting better all the time with the new General Manager. What I feel is most important, is that the most of the staff has been there for over five years. That really says something about the company. The activities are really great. They include weekly field trips which include beaches, symphonies, and baseball games. Ever day there is a schedule of wonderful classes from exercise to poker! Everyone has been warm, friendly, helpful, and most of all they have been attentive to all of our needs.

I am something of an expert on assisted living properties. If you have both parents alive into…read moretheir late 80s, you too will become an expert on this industry. My parents were living at a large senior living property on the east coast, and I was doing everything I could to make their lives better - scheduling doctor's appointments, scheduling taxis, flying back on Jet Blue's redeye, etc - but the trend was not my friend; my parents needed me. I had said multiple times that they should come out to California, and one day my father said "Maybe that makes sense." That was a year ago. It was time to do some fast - but thorough - research. The perfect facility would offer assisted living for my father, and memory care for mom. I researched aggressively, visiting Wind Chime of Marin, Aegis of Corte Madera, Aegis of San Rafael, Alma Via of San Rafael, Atria-Tamalpais Creek, Sunrise of Petaluma, and one or two others I'm forgetting. Some I visited a few times. I never called before visiting; I just showed-up. As opinionated as I am, I had difficulty ranking them best to worst. Yeah, one of the facilities made a poor impression, but any property can have a bad day. It's hard to measure what really matters - the care they provide. Actually cost was also hard to measure. Some properties have a non-refundable buy-in payment; others have monthly surcharges that are added as the resident needs more help. (I had been warned about these - a property can get very expensive very quickly.) I was down to two possibilities - Alma Via of San Rafael or Atria-Tamalpais Creek - when someone from hospice mentioned Creekwood Senior Living, in Novato. Dang - I had visited the property just across the street, but not even noticed Creekwood. So I drove back up to Novato, and did my surprise drop-in. Here's what was different: almost all the residents were out in Creekwood's common area when I walked in the door. At all the other properties I visited, it seemed to be just the healthy seniors that I saw in the common areas. So where were the unhealthy ones? There seem to be two possibilities: they were left in their rooms, or they had been asked to move-out, since they were no longer profitable, and/or didn't help the property's image. Remember, the trend is not our friend. You don't want your loved one left in his/her room, or asked to move, as his/her needs increase. And you don't want to go broke, if the property's angle is to add fees for every nuance of care. If you/your loved one is still active, choose one of the properties packed with healthy seniors that you can play tennis with. But if you/your loved one needs care, make sure to visit Creekwood. When you evaluate any property I recommend looking for: * fair, no-surprises pricing * single-level properties (waiting for elevators is a drag) * big, active common areas * plenty of parking (It makes it easier to visit, knowing that you will never have to hunt for parking!) I moved my parents to Creekwood in late November, 2012. I've visited there... jeez - scores of times. I have no regrets; it's the best decision I've made in a long long time. I only wish that I got my parents out here earlier...

My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.