Hi, This is Pat, I have lived in three residences so far and…read moreDrake Terrace is decidedly the best! this is mainly because the staff is really caring. You see and feel the relationship[s build between us. The attention paid to preferences and recognition and care of physical conditions. The building isn't the most modern around the edges - But that doesn't really matter, ones former home sometimes was too. However the garden is really lovely - a green and peaceful place where the birds come and drink at the fountain where we can sit with our friends and family and watch entertainment provided by the management. And the FOOD (no small matter) is good! Definitely several cuts above what one expects of an institution of this sort. All in all, by most standards. I would give Drake Terrace High marks! and I'm happy and grateful to be leaving here.

I love living at Drake Terrace: 1- Great location and…read moreLandscaping 2- NO CAR NEEDED - all transportation is provided 3- Delicious meals, alternative choices, and meals offered 7am - 7pm daily. 4- I love my appartement and my balcony garden with a view. 5- All levels of exercise available (class, gym and competitive mental games, such as trivia and brain games). 6- Residents association, with no staff, meets every 3rd Wednesday to discuss clubs, old business and new business, with comments from the floor. Any perceived need for change is then taken to administration to be acted upon. 7- Communication is open, which keeps residents happy and well. 8- Programs and outings are varied, with monthly signe ups if participant participation must be limited. 9- Residents come from all over and bring new experiences to share. 10- Personal ambassadors assist new resident personally. The drake Terrace population is defined by a HAPPY SMILE!!!

Such a lovely facility, it looks like a resort! Always a pleasure to visit family here :)read more

Aegis San Rafael has almost been open one year and they are still working out the kinks in…read morestaffing, service, finance and care. The facility is beautiful and the rooms and bathrooms have the latest features and technology for safety. The care team is young and inexperienced, clearly most of them don't have assisted living experience. The dining room is seriously understaffed. they are supposed to have food and service available from 7 am - 7 pm - it's printed on the menus. But in practice they only serve breakfast from 8 - 9:30 and lunch from 12 - 1:30 pm. There are a lot of hours during the day where residents can't get a meal. There are dining rooms on every floor but they don't really serve food. The activities director is great and finding her stride - more activities every week. The finance manager is overwhelmed; we have yet to receive a statement that is correct. The general manager is friendly and wonderful with the residents. I'm rooting for them to get it together, better train current staff, and staff up.

My mom has been at Aegis Corte Madera since 2009 (post-stroke). Were a large San Francisco family…read more(with two adult children in Marin), so it was not only convenient, but more importantly, the community just felt right to all of us. The residents are warm, there are just enough of them (over 100) to pick and choose friends that share common interests -- whether it be movies, religious services, walking club, bingo, poker, art classes, lectures, jewelry making, and the many cultural and off-site excursions (there's a bus) that take place on a weekly or twice weekly basis. The care has been superb, and there are longtime caregivers (Kevin and Sarbjit, and more recently, Ryan and Falle), who have made a significant difference in my mother's life. They're like family. Really, truly, the case. With both, there's continuity, caring, and concern. There's also an on site doctor, Rebecca Conant, who has made a significant difference for us, the adult children, and of course, for my mother. We know we can count on her, and she has the passion and compassion that makes her one of the finest medical professionals (were a family of doctors) in the county. We chose Aegis not only for the atmosphere and how it felt when we toured (food is good, too), but for the many activities and the liveliness / positive vibe of the place. How does it get its beat? It all comes down to a team of individuals, under the helm of Jordana Berliner, who tirelessly and creatively plan activities and events for the residents. We haven't, over the past 12 years, had any regrets. And when there are issues or things that need modification or attention, the general manager (Lee, and now Bill), listens with intention, taking needs seriously and to heart. I recommend touring the place and seeing if it feels right for you, and more importantly, for your loved one.

I toured nearly every San Francisco and Marin facility, and I have a spreadsheet to prove it. I was…read moremoving my parents to the Bay Area, and we needed assisted living for people with memory issues who do not meet the threshold for memory care. Also, both of my parents had been dramatically declining for a couple of months, so we needed to act fast to get them new doctors with weekly appointments and consistent caregiving. Aegis Corte Madera is the right place for them. An excellent UCSF doctor visits the community every Tuesday, and she has improved my parents' medical care. She works closely with the nurses onsite, so there is clear communication and implementation. Both parents made trips to Marin Health (hospital), so it was not an overnight success, but their health has stabilized. I have faith in their medical care, and they are in better shape than when they lived in their home. The management is exceptionally welcoming. They made my parents feel like they belonged right away. The GM buddied up to my dad to make him comfortable. The nurses and caregivers display a lot of care and even affection, which helped my mom adapt. The management staff is deeply invested in each individual and will do whatever it takes to settle people into the community. The cost is high, and the entrance/community fee is too high. However, I could not find another option offering medical support, very comfortable living spaces, a sunny apartment with views of the Marin ridgelines, and lively community activities. When I looked at my spreadsheet, the monthly costs for almost all the facilities were very close. I bit the bullet and paid the higher community fee, and we've had an excellent outcome. I recommend Aegis.

Letting go of your home is one of the hardest decisions a family can make, but when that moment…read morecomes, Vincent is truly one of the best places you can choose for your loved one. From the moment we walked in, it felt less like a facility and more like a home--warm, loving, and full of compassion. The caregivers are truly special, especially Isabel and Gabby, whose kindness and dedication never went unnoticed. The Health and Wellness Director is simply amazing. Nav is exceptional at what she does, but more importantly, she leads with her heart. She took the time to truly know my dad and to understand what our family was going through. Once something was brought to her attention, she made sure it was addressed promptly and thoughtfully. Her kindness, patience, and gentle nature meant more to us than words can express. While there is room for improvement with the med techs, and the move-in process could benefit from clearer communication and better explanations upfront, the compassion and care we received outweighed those challenges. ED Pari was understanding, professional, and supportive during difficult moments. I am deeply grateful to Nav and the entire Vincent team for the love, support, and comfort you gave my mom and our family. Knowing that you were there--day and night--brought us peace during one of the most emotional times of our lives. Thank you for making such a difficult transition feel a little less overwhelming and a lot more filled with care.

A Truly Exceptional Community -- The Vincent, San Rafael…read more My dad has been living at The Vincent since March 2024, and the experience has grown into something truly exceptional. When he first moved in, the community was only a couple of years old and, like many new assisted-living facilities, was working through some early growing pains. Staff turnover was higher at that time, and there were occasional glitches as the building found its rhythm. Over the past year, that has changed significantly. Quality staff have stayed, new team members have been strong additions, and many of the issues we saw early on have simply disappeared. The stability and consistency now are remarkable. What has remained steady from the beginning is the heart of the community. My dad was welcomed into a warm, supportive environment where residents truly look out for one another. The caregivers are attentive, compassionate, and incredibly dedicated -- they know the residents well and treat them with genuine respect and tenderness. It feels like a place where people are cared for, not just looked after. We visit often, and our family has had many dinners in the beautiful white-tablecloth dining room. Meals are freshly prepared by the private chef, and the food is consistently very good. The Vincent also hosts happy hours a couple of times a week with live entertainment, which is a highlight for many residents and adds to the sense of community and joy in the building. The housekeeping team keeps everything spotless, and the overall atmosphere is clean, calm, and welcoming. Their points-based care system is fair and transparent, and as my dad's needs have increased, I've found their re-evaluations thoughtful and reasonable. On-site services -- like the podiatrist and monthly dentist visits -- have been invaluable. More recently, my dad's health has declined, and we are transitioning him into the Memory Care unit and beginning hospice. It's a very emotional step for any family, but the memory care team has given us tremendous comfort. The unit is bright, clean, and staffed with people who clearly have experience and a deep understanding of cognitive decline. While moving his things, I've had the chance to observe how gently they care for the most vulnerable residents. It speaks volumes about the philosophy that guides this community. Although the surrounding neighborhood is not my favorite, the quality of life inside the building is exactly why families choose assisted living. It is safe, uplifting, and genuinely resident-centered. I've been a front-line medical professional for 30 years and toured every senior living community in Marin when preparing for my parents' transition. The Vincent stands out. They have supported my dad with dignity, kindness, and professionalism -- and they've supported our family through some difficult turns as well. I'm deeply grateful for the care my dad has received here, and I hope this review helps other families looking for a place where their loved one will be truly cared for.

Unfortunately, I need to update this review. As with many businesses, there have been drastic…read morechanges to Cogir since my father moved in. The people who were so knowledgeable and supportive of us at the outset are mostly gone now. While I believe the staff is well-intentioned and trying, there is definitely a loss of expertise and skill. Cogir is struggling to hire a new executive director, and the loss of strong leadership is likely contributing to the decline. My Dad still likes living there and we are still hoping a strong ED will come take the reins and get this once excellent place back on track. Until then I cannot make any recommendations either way, and I leave it up to the families to come to Cogir and decide for themselves whether it is a good fit for their loved one.

I can't say enough about Cogir of San Rafael - I love it! So does my husband!!…read moreHe moved in after 5+ years at home struggling with dementia. After looking at MANY options in Marin, I chose Cogir for him. I like that it is small, cares for only dementia patients, has great food, so many activities and the staff is FANTASTIC! I love visiting, something I never thought possible. I feel very fortunate to have found Cogir.

Bello Gardens is nestled in a beautiful residential area of San Anselmo. It is located across the…read morestreet from Saint Anselm school. They have 24 rooms as well as a beautiful outdoor garden area in the back of the house. They provide light to mid assisted living services and offer all private rooms. Their pricing is all inclusive.

After "shopping" high and low throughout the Bay Area for a higher level of care for our mother, I…read moreknew Bello was the place we would choose when I first walked up the bricks steps to the front door. My intuition was confirmed over the next three weeks as we went through layers of decision making supported by the Bello staff resulting in our realization our mother needed an even higher level of care. Failure? Absolutely not! Our mother's condition declined rapidly concurrent to her move date​ -- creating surprises for all​. ​ Bello did everything possible to make it work and continued to problem solve and provide workarounds until the family decided a​ locked facility was required. During that three weeks my mother experienced true camaraderie with other residents, was consistently treated with respect (even though she was a handful) and was able to experience Bello's truly homelike atmosphere without oppressive clinical or patronizing "help." Residents are supported to be as mentally, socially, emotionally and physically independent as they can possibly be, there is a focus on community issues outside of declining health (Juanita-the-duck's leadership permeates the facility), and each individual staff person takes ownership and responsibility for the Bello mission. What can I say? The place has a good feel. We were very reluctant to let go of Bello because we trusted them. Was it perfect? No -- I can attest perfection doesn't exist anywhere at any cost when it comes to elder care. ​I've learned that t​rust is far more valuable than perfection when it comes to leaving your relative full time in the care of others. We were told on the first tour that what you see is what you get and that seemingly simple, but precious truth bore out during our three weeks ​at ​B​ello. ​I​ would highly recommend Bello ​Gardens ​to anyone wishing to place their relative in a comfortable community with experienced caregivers.

My husband and I are residents at The Redwoods in the Assisted Living apartments in Mill Valley,…read moreCA. After a lengthy stay at UCSF, my husband was transferred to the Healthcare Center located on The Redwoods campus. I would like to take this opportunity to acknowledge the nursing staff, physical and occupational therapists, and administration. We were warmly greeted upon our arrival and could not have asked for a more competent and caring staff. I am glad to say that we returned to the Assisted Living apartments under the watchful eye of the nursing station where we feel safe and secure. Many thanks to all who cared for my husband at his time of need and were an integral part of his recovery. Sandra and Elliot Smith

My husband spent almost a month in the skilled nursing facility, The Meadows. He received the most…read morecompetent and compassionate care possible all the way through hospice to his death. I can't thank Austin, Michelle, Anna & Raj enough for their care and attention to his comfort. Though it was very hard to experience, they also tried to comfort me through this final journey. I highly recommend them for your loved ones

My sister lived here for 2 years before she recently passed. She wasn't a complainer type of…read moreperson, but she had a lot to say about this place: * Horrible food & poor dinning room staffing. * Most of her questions to staff/management/chef were not responded to. * Staff were nice when she'd ask for something... but then she'd never hear back from anyone. * No real activities available. * Minimum housecleaning, couldn't really be called "housecleaning." * No "orientation" upon arrival, so she had no idea who to go to for what. It was only through the gracious help from another resident that enabled her to start getting around the place. But still minimal response from staff & management. * When she went on Hospice, they up'ed her monthly rent by about $800. When she repeatedly asked what she was getting for the $800... no response. Finally she was informed it was for her daily phone calls to check on her. I'm sure there had to be other benefits, but really... none. I cannot recommend this place.

Be very proactive if you put your loved one here. Whether it be the assisted living or the memory…read morecare. The staff turn over is very concerning. Stop by randomly during the day several times a week. Our mom was left alone in her room so often we finally called a meeting with the 'facility Director (who by the way changed 3 times in three and a half years, not a positive sign) and they said and promised they would pay more attention. Check out more local memory care facilities before deciding and sending your parent or loved one here. Be prepared. Ask questions. They are not attentive to folks that have dementia. It's very sad!!! They charge a lot and you do not get what they preach. Be very careful where you put your loved one!