Unfortunately, I need to update this review. As with many businesses, there have been drastic…read morechanges to Cogir since my father moved in. The people who were so knowledgeable and supportive of us at the outset are mostly gone now. While I believe the staff is well-intentioned and trying, there is definitely a loss of expertise and skill. Cogir is struggling to hire a new executive director, and the loss of strong leadership is likely contributing to the decline. My Dad still likes living there and we are still hoping a strong ED will come take the reins and get this once excellent place back on track. Until then I cannot make any recommendations either way, and I leave it up to the families to come to Cogir and decide for themselves whether it is a good fit for their loved one.

I can't say enough about Cogir of San Rafael - I love it! So does my husband!!…read moreHe moved in after 5+ years at home struggling with dementia. After looking at MANY options in Marin, I chose Cogir for him. I like that it is small, cares for only dementia patients, has great food, so many activities and the staff is FANTASTIC! I love visiting, something I never thought possible. I feel very fortunate to have found Cogir.

We are celebrating six years at Three Home Village this week! After one year at a big, fancy, new…read morememory care facility (that relied too much on medication) we trusted our gut and moved our mother to a different scene. We have been rewarded with an intimate home environment, personalized (loving) care and healthy food. While her dementia continues, her quality of life has improved in every way. Activities are organic, sincere and frequent (see the picture of an Irish group of musicians that played on Sundays for several years). Care is thoughtful, consistent and appropriate. Elder care comes in many flavors and we recognize that Three Homes was the right one for our mother.

Three Home Village is wonderful. It combines professional, experienced care with the warmth and…read moreinformality of a true home. I moved my mother there after 4 years of personally caring for her full-time while she struggled with ever-advancing Alzheimer's. Eventually, it became clear she needed more attention and care than I could provide alone -- but the decision to move her out of her own home of 50+ years was very hard. I knew we needed a place that would feel like home to her: peaceful, attractive, calming, and surrounded by warmth. We found that at Three Home Village. The owner Erik's 17+ years managing a large senior-care facility in the area is evident in the organization, thoughtfulness, and kindness that pervade every aspect of operations. My mother's daily caregivers are diligent in meeting her daily needs with love and compassion. She's eating and sleeping well, and always looks peaceful, healthy, and well-groomed whenever I visit unannounced. The place is always very clean and orderly. What's more, I always feel welcome and at home during my visits -- as if I were visiting a relative's own house. I'm so grateful that we found Three Home Village and the amazing people there.

Lovely lovely facility and staff. I cannot recommend this facility enough. It is a gem in Northern…read moreCalifornia elder living.

Please do not so much as consider moving your loved one into this home, and absolutely run the…read moreother way if your loved one suffers from dementia. This home was wonderfully run for years before Harry Ban Meines bought the business 2yrs ago. To say that Harry lacks any and all experience, knowledge, skills and compassion is a gross understatement. He is not only completely ill-equipped to care for any elderly persons afflicted with any sort of dementia, but for anyone with spontaneous medical issues. Aside from all that, this man is purely EVIL. I honestly believe he is either a sociopath and/or psychopath; all the characteristics apply. What a huge and costly mistake. My intuition has never been so far off! Helen (primary staff) is wonderful and the ONLY thing allowing this business to float. After having met my father (who has Alzheimer's), Harry agreed to take him in only to have him physically and brutally extracted three days later. Anyone with ANY knowledge of dementia has told me when one becomes agitated and combative out of the blue, the FIRST thing they check for is a UTI. This was the case with my father, but Harry kicked him out with no consideration of any underlying medical cause, no care, concern, compassion, and nowhere to go-- and in a time of utmost need for both my father AND myself. Harry knew my mother just tragically died in a house fire FIVE days before, and now my father was in ICU; I was overwhelmed with grief and had my hands full. Though my father was only there 3 nights and was kicked out for good, he is charging me 3x the number of nights because my father's clothes were there until then. Not only that, but he actually REFUSED to let me pick up items he FAILED to return to me when I was there, including my father's meds! He charged me $100 to ship my dad's walker when all I wanted was for it to be put outside to be picked up. He REFUSED. He FAILED to release my father's meds as well and REFUSED to have them picked up, even left outside. He charged me for picking up a donated hospital bed which my father slept in only 1-2 nights (which he would have picked up anyway). The night he had my father extracted, he never called me until afterwards, knowing I am only 10 minutes away, and after I spent hours finding a nighttime attendant AT HIS INSISTANCE (who showed up for the night but Harry still had my father taken away). His behavior and treatment have been unusually cruel, totally unreasonable; literally astounding. This has been the most cruel and unusual treatment I have ever been met with in my life, let alone by someone who is supposed to be trusted to care for someone who cannot care for themselves. He made every single thing far more painful and unnecessarily difficult, as though out of spite. I was exceedingly cooperative and did everything I could and everything he asked of me, only for him to bamboozle and go back on everything he asked of me. My experience was so horrifying that it is my wish this place be shut down-- God forbid anyone else should be put through the horror and hardship he has caused my father and me. There isn't a doubt in my mind he's only in this for the money; that certainly speaks for itself. It's as though he is the devil himself. If not for Helen, there would be no care at all there. My father and I have suffered extreme trauma and duress because of this experience. I will be filing a huge complaint with the licensing board as well as with APS. Please, PLEASE STAY AWAY from this place. *Feel free to contact me for additional information.

My sister lived here for 2 years before she recently passed. She wasn't a complainer type of…read moreperson, but she had a lot to say about this place: * Horrible food & poor dinning room staffing. * Most of her questions to staff/management/chef were not responded to. * Staff were nice when she'd ask for something... but then she'd never hear back from anyone. * No real activities available. * Minimum housecleaning, couldn't really be called "housecleaning." * No "orientation" upon arrival, so she had no idea who to go to for what. It was only through the gracious help from another resident that enabled her to start getting around the place. But still minimal response from staff & management. * When she went on Hospice, they up'ed her monthly rent by about $800. When she repeatedly asked what she was getting for the $800... no response. Finally she was informed it was for her daily phone calls to check on her. I'm sure there had to be other benefits, but really... none. I cannot recommend this place.

Warm and welcoming community with a team that cares about your loved ones! Amber is very…read moreprofessional and courteous when assisting families searching for senior living

"The care team at WindChime of Marin combines professionalism with deep compassion"…read more Lauren Cottman & Lisa Lomeli communicate openly with families and personalize every care plan. It's clear that this isn't just a job for them -- it's a calling."

Beautiful and clean facility with a friendly staff. We are placing my uncle there, and the Director…read moreof Sales, Carolyn Bopp, has gone above and beyond to accommodate my uncle's needs. He was born in Italy, and Carolyn has been speaking Italian with him that she's been learning on DuoLingo to make him feel more at home and at ease. So far, all of the staff has been very welcoming and friendly. Call Carolyn who goes out of her way with empathy and understanding during a very difficult decision making time for our entire family.

Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

Aegis San Rafael is a brand-new assisted living and memory care community unlike any other. It is a…read morestunning property that feels more like a five-star hotel in an exotic destination than a care facility. From the tasteful décor to the fine dining, it is world-class in every way. Rabah, the General Manager, brings extraordinary leadership with a warm, positive, and truly can-do attitude. His energy is contagious and has fostered a remarkably supportive, friendly, and dedicated team. Most of all, the memory care neighborhood is exceptionally beautiful. It has its own dining room and community space that opens onto a spacious, sun-filled terrace. The first time I saw it, I cried because I had never imagined that there could be a memory care setting where I could see my husband living at. He has been there for two months, and the support we've received has exceeded my expectations.

Such a lovely facility, it looks like a resort! Always a pleasure to visit family here :)read more