This is one of those stores that Marie Kondo would agree that it simply sparks joy. Their collections, wares, displays and arrangements are beautiful and whimsical. There are brands and products that I've seen at other stores but somehow they are arranged in a way that showcase their "purchase-ability". They always seasonally decorate and I enjoy it more than other Christmas displays. The pink tree and sparkling adornments really spark imagination and fuel gift giving ideas. They sell clothes, beauty items, boutique toys, homeware, stationery, candles, jewelry and even desserts up front. As you would expect, everything is quite pricey. Similar to many other reviews, the staff are not the warmest or friendliest people. I've asked a question or two and did not get the most helpful of responses but have experienced open rudeness either. I do look forward to stopping by when I'm in the area and I do think it's a high quality store, albeit quite bougie. read more

If I lived in the area, this would be The place to go for gifts - so many choices! Home goods, soft goods, handbags, kids stuff - not the run of the mill crap you see everywhere, high end label fashion clothing, jewelry - it's a place you need to stop in and see. It's a place you need to keep in mind for later when you need a special gift for a special person or event. Staff was so attentive but not over bearing or obnoxious - just around to let me know they could open a case if I needed it. read more

White Magnolia - a storefront window with various items in it - Gift Shops Near Me - Chagrin Falls, Ohio

Fabulous collection of furniture and accessories! Dawn ably helped me purchase a lovely gilded mirror and sweet French boudoir chair. When the mirror didn't fit in my car, Margie arranged for delivery. Above & beyond!! read more

Love this store. The owner's ( Margi) impeccable taste brings you to a vanishing fairytale world of boutique's magic, where you admire the mastery of beauty, smells, high end craft and art inventory , which could satisfy many gifts' requests for any fanciful taste. Especially beautiful in a Christmas time with the wide collection of ornaments, table settings and a window displays. Happy Holidays to entire Crew, Margi and Nicole ! read more

Its hard not to love this store. Its a frenzy of beauty stacked to every square inch with decor, accessories, jewelry, clothing, baby gifts, gardening and art. You can get effortlessly lost in the sea of beautiful wares. They have an interesting selection of high-end and costume jewelry housed in long cases. Its amazing how much shopping one can accomplish here: gifts for everyone, bridal shower, baby shower, birthdays, colleagues...the list goes on. I purchased a beautiful piece of indoor artwork and a handful of various trinkets. White Magnolia has an idyllic location in downtown Chagrin Falls, right on the corner. They're also connected to Past Meets Present, a lovely vintage shop with an interesting selection of clothes and accessories. Combined, you can spend a significant amount of time here! I did, however, have a hard time finding a staff member to assist me. Maybe I caught them in a training moment, but the 2-3 people in the shop were all focused on wrapping one gift for one customer. After a while of awkwardly standing there, I asked one of the gals if she could assist me before my meter ran out and felt weird about doing it (she didn't seem pleased). Hopefully the next time I visit it will be a bit easier to see the collections that are behind glass. read more

See all

Regarding the sweaty teenage boy who was trying on an expensive robe so his mother could take a photo of him in it. We take pride in our merchandise and will step in and say something to protect it from neglect and damage. This has happened twice and both episodes were with teenage rude boys! Really!!!! read more

Love this store. Excellent home decor, buyers have impeccable taste for high end house decor

Decorative items galore that are beautiful for every room of the house that both men and women would enjoy looking at. Some unique furniture, Wall hangings, signs. There's a chandelier, a brass great heron, bird houses, pillows, a brass lizard skeleton, mirrors, bath scents......Consignment women clothes and jewelry are in the back. read more

I have been into this shop many times over the past couple of years. The women behind the counter are consistently rude and not helpful. This past weekend was my last visit. I entered the store and was immediately followed by one of the store associates. I picked out a doll for my granddaughter and walked to the register where I stood for 10 minutes waiting to pay for the item. There were many associated straightening coasters and anything else possible, while watching me stand there. If the doll was not for my granddaughter, I would have left long before. Most of the items in the store can be purchased on Amazon or at Home Goods. White Magnolia is overpriced and frankly not worth the effort. There are many other shops in Chagrin Falls worth my time and money. read more

We live in Chagrin Falls and had extended family visiting over the Holidays. Despite our warnings to skip White Magnolia (in favor of Hedges), our visitors were curious to see inside. Immediately and right on cue; the woman at the counter was rude and offended the entire party of 8. This was precisely as we predicted. We turned around and walked out immediately. It doesn't matter who is at the counter; they are all rude, dat after day. A+ for being consistently off-putting and one star for always choosing to be rude. The offerings are not worth the aggravation and disappointment. The locals know this but the visitors don't. Run don't walk. read more

my family and I go into this store. very bougie. we find a rack of robes, and I try one on, leaving on the hanger... it is very comfortable! one of my relatives goes to take a picture of me in it... UNTIL! a lady behind the counter comes up and says "i really wish you wouldn't..." i say why not? she says "i see no reason why you would be trying on that robe", full of malice. she's upset. she looks at me with FURY. she starts to walk away. i tell her "that was unnecessarily rude," and she says "you are unnecessarily rude for trying on the robe!!! it's $300!!!" i say "it's very comfortable..." i take it off. we leave. i've never been judged so hard for my perceived economic status before. this was such an uncomfortable experience. we were clearly not welcome there. you probably won't be either read more

Great to just browse for ideas but their prices are outrageous. Unfortunately I found out the hard way when I purchased a piece of artwork here but then found it at another location for $200 less. Plus the staff is kind of rude read more

I go into White Magnolia weekly. Not every single time do I spend big bucks, for example, I went in there this week to get one of their very unique cards, but I just can't seem to get enough. This store has the most unique home decor that I just have to have. My husband knows when I say I'm going to the village of Chagrin Falls that I'll be making a stop into White Magnolia and he knows I won't come home empty handed. The staff is very helpful and very personable. I always end up getting into conversations there that make my trip twice as long but I wouldn't trade that for anything. It makes it an experience and you truly feel like you are one-of-a-kind customer rather than just a number on their list. They have delicious sweets for sale, adorable baby gifts, a small wedding section, the best candles you will find in town, and the unique home decor your house have been craving for. I can't say enough about White Magnolia and highly recommend making a stop in there when you are in Chagrin Falls - it's right across from the popcorn shop! read more

Lovely shop and the most fabulous finds! Continued success to this small business! Not only so they have the most lovely and unique items, some direct from France but also amazing cookies we purchase every time we visit. read more

Never ever shop here. Bought a bracelet that was half off ($100)that broke 3 days after I bought it. Tried to return for at least store credit. They were extremely rude and told me to have it repaired. I will ever shop here again!!! read more

Disappointed. Again. The cupcakes here look so good! But they look a lot better than they taste. I specifically asked if the $4 cupcake was fresh and the woman told me they were baked yesterday. Not a chance. I got a carrot cupcake that was stale and hard. Also got a key lime cupcake. The frosting was good - light and creamy but the cake was STALE!! Try Main Street Cupcakes in Hudson instead. read more

White Magnolia is my very favorite store. I call it my happy place. I like to just go there and look at all the beautiful merchandise even when I am not shopping for anything in particular. I could easily buy every single thing there if I didn't have to use every oz of self-control. read more

I thought it was a cute store. I didn't have the same experiences as the other reviewers. I'm a guy so it's not really up my alley, but my girl loved it there, enjoyed her baked treat and loved their merchandise. I bought here a stuffed lamb and it was not cheap but it's a really great little stuffed animal that she fell in love with. They have really cool baby stuff and we left with some cute socks for our niece. The employees were friendly and courteous. read more

See all

Perfect store to get a gift for anyone and everyone! They always have a huge selection. The ladies there are so friendly. I have bought a few items here and I always receive compliments on the items. Unique stuff! Don't miss this shop! Whenever I'm in the area I always stop in! read more

I am sure that not one person from the White Magnolia will even see or care about this review, but I feel so strongly about it that I am not holding it back any longer, especially after a conversation with a neutral person who worked in this quaint little town and confirmed my thoughts. I loved going into this shop. It is not one of those places where you buy a ton of stuff, because they are pricey, but for a nice gift that you aren't going to see all over the place, this "WAS" the stop, and I am emphasizing WAS. I took a friend here to experience Chagrin Falls, and to show her around some of the shops for a relaxing day of shopping and fun. She is from California, and doesn't have that much experience here and living in the Youngstown, Warren area, shopping experiences are not that great. Well, we arrived, had a nice lunch and shopped and walked and in doing so stopped in to see the White Magnolia. Immediately I had an uncomfortable feeling as she more than I were followed through the store, to the point that her personal space was invaded. You see, my friend is a doctor, she just bought a new home, and I thought the White Magnolia would have some nice little items to add to her home to cozy it up. She being of African American decent did not occur to me as being an issue, until we entered the White Magnolia. I have never felt so uncomfortable as I did in this store on that day, and was confused as I had never had this experience prior to this visit. She bought a candle, and we left. While waiting at the traffic light, she said to me, "Gosh, I felt so uncomfortable in there, it was almost as if they thought I was going to steal something." At that point a light bulb went off in my head and I became really angry. I thought, "Surely I am imagining things, but upon talking to a new acquaintance and having her, without even hearing my story tell me how she had observed real prejudice when she worked in this little town, I was compelled to share my story, and she said "I am not surprised at all". So, I am writing this review about a store that has a lot of character, some really neat items, and one less patron. I was recently back there with family on our traditional Holiday trip to browse, and shop and enjoy this picturesque village and when passing "THE WHITE MAGNOLIA", did not stop in. I did go back once. On the very next day after that visit, I drove all the way back up there to tell the patrons how I felt, and was informed by one of their daughters that she would have someone call me. The excuse was that their customers like that one on one service. It was funny that I had walked through the entire store for about 30 minutes and no one had approached me. I didn't get the same "invade my space attention" that was given the previous day. Instead she handed me a small plastic container with Petit fours in it and said "Take these for your trouble", as if pastry would make up for ignorance. By the way, the Petit fours were horrible, dry tasteless little sugary blobs. I gave them to my daughter in law and son and I think they went into the trash. From the previous review, I don't find this surprising. read more

I could spend a mint in this place. Very cute stuff for home decor and some super cool costume jewelry in the back. This place is very big so make sure you explore all four corners. Perfect place to get a gift for someone. read more

Some of the WORSE customer service I've ever encountered. The owner was so RUDE and unprofessional. She should be ashamed of herself. I don't know how this store is still in business. So many nicer places to shop but unfortunately I found out the hard way. One less customer here!!! read more

Nice store to find the hard to find decorative items for your home. Staff very helpful and stayed open late so my wife could keep looking for the items she needed. We will be back. read more

Best place for treasures, gifts, and more. Love this place. Always on my list to visit when in town. Charming and can't get enough of everything. Would buy the whole store if I could. read more

White Magnolia is my favorite store! I am in love with the shabby-chic country French decor. The boutique is always charmingly decorated for each holiday and season. Every Christmas I buy family and friends an ornament from there. The price range varies from moderate to expensive, its a boutique In Chagrin Falls is anyone really surprised? The store is worth it! They have one a kind decor that is made with quality and it won't go out of style. If you cannot afford White Magnolia's merchandise, then don't go shopping there. It is oblivious that it is not for you. That should not affect the rating or review. The employees have always been kind and engaging. So, I'm taken aback by the harsh and negative reviews. I live in Chagrin Falls and I am always stopping in White Magnolia to check out the new merchandise. I often come in with my four year old son and my eighteen month daughter and the employees are always kind and accommodating. They NEVER make me feel unwelcome or uncomfortable and I am in a little shop with a lot of nice breakable objects with young children. Since, I am a resident of Chagrin Falls and that I am in the store frequently my experience with the store is believable. I won't let the negative reviews effect my patronage to White Magnolia as well as my family and friends! I LOVE the store expansion and of course the cupcakes! I buy wedding day white cupcakes every year for my mother in law for her birthday as a treat! She loves them! read more

What a neat little shop. Enjoyed the French remix radio. How much is that goat in the window?

Nice walk though store. Not exactly my style of home interior stuff, but I have bought a couple of holiday items. Possibly, better customer service would help? read more

Beautiful Cupcakes......placed on back seat of car, 45 minute ride home air conditioned, placed on kitchen table a little overone hour....opened box for grandkids and friends........most were melted and frosting had run off, gobs of chocolate, key lime, only two oreo survived out of eight. Frosting is pudding like.....Not a pleasant experiance.....will go to Costco for good less expensive cupcakes that last more than two hours. read more

Not only is the facade of this edifice aesthetically superior, but the great, nay, wonderful cupcakes reciprocate the quality of the architecture by delivering cupcakes that are aesthetically pleasing as well as pleasing to the taste buds. read more