hired this "company" for my daughters wedding. not at all what I was promised. Their website is deceiving. They show beautiful cars but not at all what they deliver. They sent a hideous party limo with red duck tape on it. They did send over another car, but unfortunately it was dirty inside and stalled on the way to our venue. We were 40 minutes late. I was promised a full refund. Waited a week and called when I hadn't received anything and they apologized saying they had changed "bank institutions" and to wait another 5 business days. It's been 10 Days. DO NOT hire this company's services. You will be extremely disappointed. read more

White Glove Transportation - Limos Near Me - Raleigh, North Carolina

On March 21, 2022, I contacted White Glove Transportation. I explained that my daughter had a prom on April 29th. Unfortunately, she waited to inform me that she wanted a limousine for her and eight other friends. After calling numerous limousine companies, the only thing I was able to  find was a very nice Mercedes party bus. She and her friends really wanted a stretched limousine, so I continued to call around. After speaking with White Glove Transportation and the website advertisement of a stretch Hummer, I contacted them. I was delighted to hear that they  had limos available. I specifically asked for the stretch Hummer. I was  told that that would not be a problem and proceeded to secure the vehicle. I put down a $450.00 deposit. I received an emailed invoice stating that the vehicle type will be a 15-passenger stretched limo. On April 28th, the day before, I contacted White Glove Transportation to confirm everything was in place and to confirm the vehicle. When I called, I was told they could not tell me exactly which vehicle I would be getting but reassured me it would be a VERY NICE 15-passenger stretch  limo. On April 29th at 3:50 PM, a very dated-looking and what I can only describe as a Ford hotel to airport shuttle-looking van pulled up. This van had seen its better days 10 years ago. Please note that driver, Mike, was extremely pleasant and very understanding. When I confronted him regarding the vehicle, he tried to contact Tony, who did not answer or call back. I personally called the company three times, demanding a call and some type of resolution. To date, I have not received a call back from White Glove Transportation; however, while talking to Mike, he received a call from Tony. Tony had the nerve to tell Mike that he could leave if we are not willing to pay the total price. Keep in mind I now have my daughter and eight other kids standing with no transportation to the prom. This is nothing more than a classic bait and switch scam. This company overbooks what they can legitimately supply and then relies on the fact that you have no option once you find out what they have done, as it is the day of your event. Tony obviously does not know how to run a business.  Do not trust them and make sure to dispute any charges. I would recommend making it as difficult as possible for them to get paid the full amount on partial service. You cannot run a sustainable business by lying and cheating. Anyone who rents from them should be very wary.  I would thoroughly suggest looking at the other legitimate and reputable companies. White Glove Transportation registered with the North Carolina Secretary of State in 2016. They are now listed as not currently active and the last annual report filed was in 2019. They are complete crooks!  Stay clear!!! read more

White Glove Transportation - The is my 15 passenger stretch limo..... not! - Limos Near Me - Raleigh, North Carolina

This company is a SCAM - please do not use their services. They will require a deposit and then not show up. The day before they were scheduled to pick up (we paid to have them pick up 50 guests from our wedding) their phones were disconnected and their website was blocked for trying to steal personal and financial information. The best part - they never showed up. Thankfully, we found another company last minute to fill the massive gap left by this shameful excuse of a company. read more

BEWARE! Horrible experience. I booked transportation service with this company on 5/21/2022 for a concert in Raleigh. I included the addresses for each reservation (pick up and drop off) in their online scheduling platform. I was immediately given confirmations in the amounts of $92.48 & $112.48 (Total: $204.96). Yesterday evening (6/2/2022) at 5:01 pm I received an email with a new invoice in the amount of $957.34... Huh? I was told by "Joseph" that despite what was originally agreed upon (5/21/22), they would not honor the contract/agreement and I needed to pay $752.38 more in order to obtain the car service based upon the location being a concert venue. Very deceiving business practices. I will never use this company again. read more

Booked for getaway vehicle for our wedding. They called an hour before the pick up that they had mechanical issues and would not make it. This is unacceptable as they either have inadequate staffing, inventory or care. Do not book as they are unreliable and had no follow up to apologize or empathize for their failure. read more

This was out first experience with White Glove. We booked two limos for a wedding. One of the limos arrived 30 minutes late for pick up and then didn't know how to get to the venue as he drove past it twice. I would not recommend this service based in my experience on October 19, 2019. read more

The worst experience with a limo company I have seen. The limo that arrived looked nothing like the vehicles on their site. I spoke with the driver and asked them to call me before letting my VIP out of the car at their destination. Well the limo caught on fire on the way there!! I wouldn't blame that on the the driver but the fact that I never was notified by the driver or the company is terrible! I only knew because my VIP guests called to let me know! Then they had them outside in the freezing cold for 45 mins before my guests took an uber which when I was able to finally contact the company the following week they would not reimburse for! They begrudgingly gave me a refund but said they would do nothing beyond that to compensate. I even have 5 minutes of the conversation with them on video that shows the rudeness they displayed! DO NOT USE THIS COMPANY! read more

They arrived about 10 mins late. We booked the white 16 passenger hummer which has obviously been in service for quite some time. The interior and exterior look great at night but the bumps and bruises show in the daylight. Our driver (Walter) was fantastic! He went out of his way to make it an enjoyable evening for everyone. The booking process was easy but felt almost fake as the prompts in the emails still have "insert company name" in all of the areas where it should have said WGT. Made you feel like there was a possibility of getting scammed. However, everything was legit and they executed their end of the deal. read more

I booked a limo for 10 people. I received a confirmation letter on the day of booking. The day before I received another confirmation saying that everything was set and the driver would contact me on the way. I waited until pick up time and no one showed up. I had 10 people waiting to go to a school dance and no one ever showed up. When I called they stated that there was an error in the system and no driver was assigned. They also said they had no one else to pick up. We had to put all of the kids into cars to take them to the dance when they were ready for a limo. Horrible and untrustworthy. I was only able to speak to a call line and the person said could only talk to someone via email if I had issues. No one ever called me to follow up on the issue days later. Other limo companies I have used in the area never skipped a beat and followed through on their services. DO NOT RECOMMEND! read more

I had the pleasure of visiting the Raleigh-Durham area and being escorted to and from the airport with their services. I was pleased by the professionalism and promptness of the drivers both to and from. If you're looking for a great transport service, I'd recommend it! read more

This was my first trip with them, I must say I was impressed they were on time, polite and had me to location a little bit early for my appointment, the driver was nice and gave me some pointers to do in the area. Never knew Fayetteville had so much to offer. read more