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White Castle

2.8 (33 reviews)
InexpensiveFast Food, Burgers
Open Open 24 hours

Order White Castle Takeout or Delivery

White Castle Photos

WHITE CASTLE ATMOSPHERE

What's the vibe?
Quiet
Good for kids
Dogs allowed
Good for groups

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Recommended Reviews - White Castle

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Perfect lunch on a rainy Wednesday
Joel H.

everyone knows how I feel about White Castle, so I'll leave the food review for the prior locations. This place is simply a "drive-through' or walk up window. The team member who helped me was pleasant and I found it really easy to pull in and out of the parking lot. Got the food back to my office and was extremely impressed how hot it had remained and it was definately fresh. Four stars to White Castle!

the entrance to the store
Steven G.

This was my 2nd time at this location in the last 10 years as I'm not from the area. My 1st experience was just shy of magical, hence the return trip a decade later. Very pleased with my set of double cheese sliders this time around. The service was right on point as well. While coming here late night in the summer after a Phish concert at Jones Beach certainly added to the "magic" previously; a quick bite in the afternoon on the way to a funeral was more on the regular. 1st visit = 5 stars 2nd visit = 3 stars Giving overall 4 star average.

Castle of white
Jim D.

7.30.16 & 12.03.17 White Castle, Fast food, Belly Bombers. Broadhollow Road.(South RT.110), Farmingdale, NY. Good evening to All my Yelping friends! Do you have the Castle Crave? Well if you do, this White Castle's been much improved. Perhaps there is new management, but the place seems to be run much more efficiently. The window Staff is more courteous and the food has been right on point the last 4 times. It had taken a year for me to return after my nightmarish visit back in 2016. Even then I made sure to visit a few times before posting a new review. I can honestly declare that this White Castle is Highly recommended, and has passed my tests of scrutiny. This location has successfully prepared my food fast, hot, & fresh and without any attitude for the last month. The only type of attitude received here has been nothing but smiles and courtesy. Thank you. I curse the White Castle newspaper coupons! Even though I love to see them, I know I'm going to be walking and exercising to get rid of the xtra White Castle crave calories. Dieting with White Castle! Yelp TIP - Each regular slider (no cheese) is 140 calories! 3 sliders just 420 ! Sounds okay to me. Then, substitute the Coca-Cola packed with with 70 grams of sugar, for a nice "Dasani" water and cup of ice.. Zero calories. Yeah. Note this location has no inside dining. But it does have a walk-up window just for pedestrians. Cool! It's great to be back here again, I do a lot of business in the area. 4 stars now for this location. You don't want to be behind this guy at the drive-thru.. "I will have 4 crave suitcases for my fraternity, 50 Cokes.... 6 bottles Pepto-Bismol. JIM D.

a person holding a box of pizza

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1 year ago

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1 year ago

All the fried items purchased had a burt after taste cause by the oil. Very disappointing. The oil should be changed more frequently!

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2 years ago

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9 years ago

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8 years ago

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10 years ago

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19 years ago

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16 years ago

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18 years ago

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16 years ago

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12 years ago

This is the worst White Castle. I've been on the drive thru line for about 15 minutes now with know end in site. It's completely ridiculous

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11 years ago

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8 years ago

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12 years ago

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14 years ago

gotta love the castle. fresh food, great taste. it blows places like the d's out of the water. would go all day if it was closer

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Ask the Community - White Castle

Review Highlights - White Castle

I'd heard several things about White Castle, and as a west coast native I had to try it.

Mentioned in 2 reviews

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When I heard about a new chicken place To get my chicken sandwiches after work. I was excited. But…read morethe past 3 visits have been really bad. Aside from the drinks being extra sweet (almost 58 gms - like 14 tspns) the service couldn't be any worse. First time when I ordered through drive through the person taking my order asked if I wanted pickles. I said yes. And surprise no pickles in my sandwich. Second time around same. And I checked and asked for it. At the window, she gave me in the side. Today was the third and last time - I had to repeat it louder 'yes to pickles' three times and the girl said 'what?' Such inept workforce. Corporate should have secret shoppers come and see how the staff behaves so childish. The lower bread was also stuck to the box - like I couldn't take it off. Horrible.

I visited on the 2nd day of opening - and for it to be crowded I found the flow of people and…read morewaiting time not bad - the drive through line was crazy !! So I opted to go inside - it was much better - 2 cashiers who kept the line moving - the mango drink ran out When I mentioned it they said they would have more made but it may be a while so I missed out on that - coupons had been sent to me prior to opening so I ended up pay $16 for a 4 piece meal with 3 sides and a tortilla the roasted chicken is really good - I wasn't a fan of the fried chicken - I'll be back to give it another try when the crowds lessen -

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I received a horrible experience from the team member Monica at this location. I ordered food and…read morewas missing a lot of my order. I asked Monica for a refund and she was dismissive and rude, stating she would not be refunding me. Prior to obtaining her name, that I saw it on a receipt after the fact, Monica gave fake names, wore different name badges, and when asked what her name was she refused to give it, completely unprofessional. After speaking with the general manager Lisette she stated I can't give a refund its not our policy, but gave four make it right Arbys cards that were expired as a courtesy. This was also incorrect, because they were expired when I went to use them at the Lindenhurst location they said they could not honor them because they were expired. Lisette said it would not be a problem to use them at any Arby's location because she put the store number on them, again that was wrong and false information. When I returned to this location on the drive thru to use the Make it right cards Monica took my order, whom I already had problems with. When I received the order, there was a hair in my French dip sandwich, which was clearly intentional. I asked for a manager and she lied again and said she was the manager and laughed, which she is not. I politely requested a refund and to have my cards returned back to me which she refused, and stated she would not give my cards back. After reaching out to the 1800 customer service, speaking with Sharon, Lexus, Selista, Louise, Patrice, they said I needed to be in contact with the store which they stated is privately owned, and they have done nothing to rectify the issue for myself the customer. After multiple calls and messages no one has gotten back to me, after the frequent horrible customer service, Between Monica the team member, and the General Manager Lisette. Team members on multiple days laughed at the entire interaction and were unprofessional. Lisette the General manager has poor management skills and allowed this behavior from her employees while she was present. With no respect for the customer. Stay away a word of advice. Months later and still no response. Not really sure what franchise has a 1800 for no reason they truly just want to collect money and don't care about the customer, won't be returning to any Arby's in the future!!! Not sure who the actual owner of this franchise is, but if I were you I would be disgusted, embarrassed, and revamp the entire staff. It reflects your judgement.

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Let's be honest about fast food chains. They are usually hit or miss…read more This particular restaurant gets very busy and packed around lunch time and dinner time. It is for sure one of the busiest locations that I have seen in the area. Given that, it is necessary to understand that sometimes things can go wrong in a rush. People tend to come here with a nasty attitude from the beginning and if something goes wrong, they flip out. To all those customers, RELAX, no one is stealing your money and even if they do get something wrong, just have them fix it and I'm sure they will make you a priority if and when that happens. This Taco Bell is not bad at all, as long as you carefully tell them exactly how you want something if you are a particular individual. I, myself, prefer their chicken over the beef and frequently tell them to substitute it. I ask them at first, and then reconfirm when the employee is giving me the food in the drive thru or in store. This illustrates transparency and both parties are comfortable in the process. Every single time i've done this, I haven't had an issue. Wait times are long just because of the popularity of Taco Bell but that is a given at most places. This is probably one of the better taco bells I have ever been to and must say that they do a great job overall with handling the amount of volume they get. In fact, other chains need to step up their game.

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