Love Love Love White Castle Burgers. Once you've had them you wont want to stop eating them. The prices are fair. And there are choices like: fish, chicken rings, onion rings, jalapeño burgers... I could go on & on & on. Quick fast on the go meal. When in the area, I'll be a frequent flyer. The White Castle seems cleaner than some others. Friendly staff. Ample parking. Clean restroom. read more

White Castle - A Feast!!!! - Fast Food Near Me - Bradley, Illinois

Terrible service. Our order was ready and it just sat there for 5 minutes. We had to ask for it! Not impressed at all!!!

The guys here were nice and polite then the food was nice and fresh. I ordered 2 chicken w/cheese that totally hit the spot. I'll return.

Bring a parka.... damm place is freezing.... On line order NOT done on time or as REQUESTED. Place needs to be cleaned. read more

I went to White Castle 1583 N STATE ROUTE 50. Bradley, IL 60915. I must say that it was one of the worst experiences I've ever had. We ordered our food and it took a while, but we like them to make things fresh. When we got to the car, we checked the order to make sure that we received everything, because the bags seemed light. It was light as they only gave us half the order and the half we received was cold. Maybe that's why it took so long. They waited for it to get cold. We noticed also that our burgers weren't as ordered. We went back in to show the receipt and show them the bags. The did give us what we were missing and replaced the burgers with new ones. The food they gave us was like crap. It was left in the fryer too long and they made the same mistake with the burgers as before. They read the receipt and we told them twice and they still got it wrong. I wouldn't say anything but I paid 70 dollars for an order that we threw in the trash. I did call and speak to the manager the next day. He didn't seemed concerned at all. He made me feel like a criminal. I explained what happened. He said he just pulled the video up to see what happened. He said he did witness us going back and forth on the video. I did tell him we spent almost an hour to get our food and they had no other customers at the time. I explained it was cold and greasy. I wouldn't even let my dog have it. All he said is he would talk to the people who made the order and took the order. That's it, that's all she wrote. He offered no apologies, no refund, absolutely nothing. It was if I was bothering him by reporting this. I will never go back there again. I feel they ripped me off of 70 bucks and we went home and made sandwiches. I just don't understand how dumb some people are and with the receipt in hand and a verbal explanation, they still get it wrong and crappy. I am embarrassed for that White Castle. If they called me today and said they were sorry, I still wouldn't go back. How can anyone allow this place to have such employees that don't care about their job or their customers. That was the first and last time I'll be going there. I actually feel bad for White Castle. It used to be a place to look forward to going to and now I can't bring myself to patronize any of their locations nor buy their frozen stuff. read more

Order was not correct and I was told that they weren't fixing it correctly because they didn't want others to wait. Customer service was better before. Food issues seem to be more of the norm over the last few orders from there. read more

Don't get the sloppy joes from this White Castle, the buns are stale and hard as a rock, this really is a bad White Castle.

While gassing up at a convenience store just off the interstate, my traveling companion said he really wanted to stop for some sliders at White Castle. Well, according to the GPS the nearest WC was over two hours away. But I was hungry so I grabbed a sandwich and snack at the gas station. My companion decided to continue on to to the WC and so we drove, and drove, and drove, and eventually arrived. Meh! I'm glad I didn't wait for my lunch. But in the interest of expanding my culinary horizons, I ordered a slider with a side of onion rings. I've actually never had a WC slider before because they are not located where I live. And I probably won't stop again, especially if it means driving two hours to get there. I can understand why many people like WC sliders. They're small, they're cheap, you can buy them by the box full, and a few will fill you up -- especially of you have the "munchies." But for me the "convenience store chicken salad sandwich" I bought two hours earlier was tastier -- I found the slider quite dry and bland and the onion rings excessively greasy -- and and my sandwich and snack was comparably priced to a bag of WC sliders with a side. I should also mention that the cleanliness of the facility was subpar -- I could only find one table that was sufficiently clean, and even during a lull in service, no one emerged from behind the counter to clean up the dining room. If the "front of the house" is not kept up, you can only wonder about what the "back of the house" might be like. read more

First of all don't go here it will save you hours even ordering took 20 minutes for them to answer and then food took over 45 minutes before I just left. The last 2 times they completely messed up my order. don't go here save you time and money read more

Long wait in the drive-through, impersonal service, but the food was good as usual. Food always seems to be fresh.

4.6.24 @2pm - Ordered via drive-thru: 3 small fries, 5 bacon cheeseburgers, 1 waffle chicken slider, "1921" cheese burger. $25.15 total and the food was just ok. White Castle is not as good as it used to be plus the price is ridiculous. I wish the quality was there, but no. I don't recommend this restaurant anymore. Customer service was not that great either. read more

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If you have about 20 minutes to burn in the drive through, to get burgers that they specialize in, then this is the place to be

Chicken fingers super soggy not crunchy no flavor just all-around crappy fries oh my god where do I even start no flavor chewy like a rubbery texture,just gross. Burgers look like a two-year-old put them together really sad we still love to go to this place but now we don't go at all anymore this is the first time we've gone back in a long time look like we're going back ever again beware read more

White Castle - Chicken rings - Fast Food Near Me - Bradley, Illinois

Went inside to order because the drive through had a very long line of cars. I stood in there for a few minutes and couldn't bring myself to order food from there. The place was so dirty it just turned my stomach so I left. read more

The last 3 times I've been to this location has absolutely sucked..where to start. 1. The front doors are locked making drive through the only option. 2. The bag I was given was falling apart from the grease and even the sliders were disassembled in the container. 3. The drive thru wait times was horrendous. 4. This most recent time even the communications at the window was broken. Honestly last time I will ever go to this location probably for the best though I hope it closes down, as it just wastes people's time. read more

We are very disappointed with our visit to White Castle today. They weren't very busy and it still took 20 minutes to get our food. The dining area was filthy. The floors looked like they hadn't been swept since the day before. Not one clean table. We picked the cleanest dirty one to eat at. There were no napkins, ketchup or salt in the dispenser area. Which also looked like it hadn't been cleaned in a while. Our food was not warm, let alone hot. I don't know why they ask "is this for here or to go" because we didn't get a tray, it was all in bags. And to top it all off, there was a white hair stuck to one of my onion rings. When I gave it to the manager she said nothing. Just made a face and threw it away. Didn't offer an apology or any compensation. Seriously, why did not one of these 4 employees have hair nets on?!?! We won't be going back. read more

Went inside yesterday at the Bradley, Il location and the floor was so sticky like a drink had been dropped on the floor by the register and never mopped up. There were no napkins in the holder and it took about 10 minutes to get 2 sliders. Been going here for about 4 years now and at some point you just have to stop going because this establishment just keeps getting worse. Contacting corporate office about this hot mess they call a restaurant. read more

We just left White Castle's drive-through didn't even have to wait very long for what we ordered and food is only lukewarm it needs to be microwaved when you get home. Unsatisfactory in my opinion read more

Two stars only because its not the foods fault that people at this location don't know, how to be DIVERSITY friendly, or warm food. Its about 2-3 am, last Saturday, picking up some food after a long drive down here to drop off a friend. Decided on some jalapeno cheese burgers and some chicken rings. Shot through the drive-thru, just one car ahead, not very busy at all. Paid the cashier, she said, please hold on a few minutes while we warm up some more burgers. Another employee comes to the window, (the window doors are closed) she looks into our car, we can hear her talking, she is telling her co-workers, "look at these guys, where'd they come from? and what are they doing, looking in here?!" Naturally If I see a person looking back at me, I smile, like, "Why are you looking at me? can I help you?" She opens the windows and blurts, showing her hands in a shooing motion, "Ok, you've seen enough, not get out of here.. Whats wrong with you people, peeking in windows? shoo now , go away" My friend who was the driver, korean guy, both of us, dressed pretty fcukin awesome, it is a Saturday night, we don't look drunk, we aren't driving a crummy car. We both hold our tongues, we haven't gotten our food yet, if I curse her out, we may have to eat spit and urine stained cheeseburger all the way home. Of course we drop the smiles, he says kindly " we were waiting for our food." Then this chick says.. "oh".. " well, I didn't know.. " doesn't apologize for being rude. Then points to me and says, " why are you sitting there like that! Mr grouch, whats wrong with you, you can't smile?!" We probably should've asked for a refund and just hit the Steak and Shake further down the road. But, you know, waiting for almost 15 minutes, just to get a refund and wait possibly another 20-25 minutes at Steak and Shake at that time in the AM, it fcukin sucks. We aren't the only asian people that have complained about shitty service at this location. Maybe they should setup some diversity classes for these people, so they understand that there are people of other colors. Oh yea.. the chicken rings were warm and good. However, the 10 jalapeno cheeseburgers - 6 were cold, probably from sitting in the bag waiting for the other 4 to be warmed. Yes, I did call White Castle's contact line to compliment the fantastic service. This was the worst visit of three. The other two were bad, but not as. read more

Took 25 minutes to bring us four sliders and fries; it's not like we placed some massive or complicated custom order. Every time I asked for a refund because I needed to get on the road they assured me my food was coming right up. read more

An impossible burger! Ahhhhhh, how is it possible that a plant based burger is the best item on he menu of a meat factory? Hahahahahaha

Jalapeño cheeseburgers were hot!! Fries were a bit cold so that's why the 4 stars. Did have to wait long at all for my food either.

One of the staff members here is SO rude. I ordered a crave case and asked for them to put the everything sauce on the sliders. Well, they forgot to put the sauce so I went back in after waiting in the drive through for 20 minutes, I wasn't even upset they forgot the sauce as mistakes happen and I figured they could just add it, but the lady who made the sliders was so rude. She yelled at me that that wasn't how it got rung up and rolled her eyes like that was my fault and then snatched the box from my hand and threw it in the trash. She then proceeded to yell "well do you want everything sauce, ketchup, what do you want" in a very rude tone even though I had just asked if she could add the everything sauce to the ones in the box. I waited another twenty five minutes as multiple people who came in after me got their orders before I finally got mine. TERRIBLE customer service on her part. The rest of the staff was very nice. read more

Great customer service ! Super nice ! They Were a Great team players! ! Thank you ! For a road trip ! This was a Great change The Food was Good and Hot and Fresh ! Don't know what else to tell you ? This was a nice change of atmosphere ! read more

Went there tonight and left. A kind person told me he'd been editing 45 minutes for his food. Short staffed and the staff that was there didn't care about customers. read more

The burgers are pretty much the same whatever WC you visit. This one has decent food. However, when they still had an open dining room it was CROWDED - this was the pre-Covid days. It's hard to get around the restaurnt - to get soda or go to the bathroom without knocking into someone. Need a MUCH larger space. read more

I was sitting in the hotel I was staying at watching the football game and drinking Old Style tall cans. I started to get hungry so I went over to this local White Castle for eight sliders and some fries. I brought them into my room looking like a pervert with a dirty magazine. I opened the sack, brought out the burgers and Man they tasted fine going down. About 3 am, the White Castle Curse hit me. I began farting and didn't stop farting until noon the next day. One major blast split the back of my pants and knocked a flock of sparrows out of a nearby shrub. I was amazed my body could produce this much gas, I bet I put a pretty healthy dent in the ozone layer. Until next time White Castle, C'est La Vie. read more

We hit a couple of White Castles as we traveled through Illinois We come here for one thing: Fish Nibblers. We don't have WC where we live, just Krystal. And Krystal doesn't have Fish Nibblers. So we make a point of going to WC when we travel. A little salt is all you need to make the food here come alive. If Krystal can make a reasonable copy, I'll be very happy! read more

This occasion deserves 5 stars for speed. Went inside after the Blackhawks game to pee and order cause the drive thru was very busy, no one in line inside, got our food within 5 mins . No complaints ! read more

3 stars for the clean bathrooms, toilet seat covers, and automatic flushing toilets. this is a rarity in illinois. 1 star for the weird patties, soggy bread, but decent coffee. great meeting/stopping place on your way to/from champaign urbana / chicago. read more

White Castle - Outside - Fast Food Near Me - Bradley, Illinois

Service at this White Castle is imbecilic at best. After standing at the register for over five minutes without any acknowledgment of our existence, a youngster finally came to wait on us, but was interrupted by another high schooler who had to enter an Uber order. Then we were ignored once again. 7 or 8 workers, but noone at the front register. The drive through was out to the street. Left and went to Chipotle. This is not an example of any kind of good business model. read more

Very bad service, they mess up your order they make you pay for it. Manager was fake acting all nice. But wasn't!

The only thing consistent about this restaurant is their rude customer service. Unfortunately, I've been to this location multiple times trying to give the benefit of the doubt...but it's apparent that the employees service is approved or ignored by management. Unfortunate, I really enjoy White Castle...usually. read more

Three cold burgers and one crusty one that has been out since lunch time I'm sure 3 hours later if you could imagine that

The food was great but the restrooms should be a little more clean. Also they forgot some of my order but they were really understanding when I asked for the food they'd forgotten. Overall White Castle is a great place to eat with the kids also the burgers are small and cute and they will fill your kids right up. This is also one of my favorite places to get a strawberry shake! The shakes are AMAZING! read more

We loved it! Boys always eat the frozen kind since there are no White Castles near us. They enjoyed the fries and onion rings and said it was exactly like the frozen, in a GOOD way! Very consistent product! read more

Pretty good White Castle, but quality can be hit or miss depending on which shift you get to serve you. Not saying the quality is bad, but does run the gamut from Fair to Great. So expect better than average more often than not. read more

This is the White Castle to go to if you're from the Peoria area. Obviously White Castle ain making a location here before I pass away. Avoid the Chicago suburb ones for crime reasons. The service at this one was good for after midnight. I had 18 sliders cooked to perfection. I plan to go back but when you dump $20 in gas getting there and back it won't be as often as I'd like. read more

I've probably been here 7-8 times in the last 6 months. I don't get anything special. Just cheeseburgers and cheese fries but the food has always been good, hot and the drive through service has been good and my order correct. It's a good White Castle from what I can tell. And after living somewhere that didn't have this restaurant for the last 9 years I'm enjoying it. read more

Would love for prices to be listed online before having to place the order , I wanna place a big order for work and can't tell people how much things are ?? read more