Customer service blows. They don't even acknowledge you with a "hello" or "good day" When they ring…read moreup your purchase. Stand in groups of 3 chatting. Great leadership by management train your staff with some customer skills.

My wife and I took a handgun class and the instructor was very knowledgeable and friendly. The…read morerange is very fun and the selection is very vast.

Their website features a messaging service that allows users to send direct inquiries for a later…read moreresponse. When properly utilized, this tool can offer significant convenience for both the business and its customers. However, five days later without a response to my inquiry. I lost confidence and chose to patronize an alternative gun shop/range.

Came in today and the black male with the slicked-back hair at the range desk had a terrible…read moreattitude. He was being very short and acting like he didn't want to be there. I saw he was helping another client, so I moseyed around for a bit, grabbed some targets, and set them up on the desk. I noticed his attitude right away with the other customer. When the customer asked him a question, he didn't respond at first, and when he finally did, he sounded like a pouting child who was upset that the guy had to ask him what caliber gun was on the wall. As things continued, he stacked a gun case on top of the targets. When I got close enough, he told me to put my targets back on the rack and basically get out of the way so he could finish helping the other client. I have never experienced service like this at this location before. This used to be my go-to place. I felt safe and comfortable here. I started my firearms journey here, and I just recently updated my CCW here with another gentleman who was courteous and professional. But because of today's experience, I will never return to this location again because of that employee. I will also be posting this same review on other social media platforms.

The staff is helpful but they didn't care the product I needed…read more I drove a long ways to get there and they said the owner doesn't want to carry that type of product.

The previous man that worked at the Blaine Tobacco Store was not very nice to customers he actually…read morewas more interested in his phone or his friends that were up there and now today I went in there and the guy that is behind the counter is absolutely awesome he is just very into customer service he gave me a discount and he just was very helpful and just absolutely like night and day between the two of them so I definitely suggest going there and just giving it another shot if you went there before and you didn't really like the person that was working there before then you will really like the new person that is behind the counter because he is absolutely awesome I actually didn't have quite enough money for everything that I wanted and he pretty much just gave me a discount so that I could afford everything that I was wanting to get so definitely give them another try because they are completely different thank you -Aimee Stephanson

Every time i come in, the staff here is very accommodating and knowledgeable in their craft, today…read morespecifically i received assistance from a nice gentleman Tim W. I have been in search of a reliable 9mm handgun for some time, and today Tim went out of his way and showed me each of his personal recommendations and explained in detail why he enjoys each one. I am beyond impressed with his knowledge and honesty as a salesman and gun enthusiast and i am very grateful for the extra effort he put in to showing me around.

I had the pelasure of taking a basic gun class at Range USA last Fall which provided great basics…read moreand range time. Since then, I've signed up for the Premium membership and another intermediate gun class. As someone who lives past Rogers, this was conveniently located, clean facility, and great store layout. The safety officer inside the range has always been so conversational and helpful. I've also had great interactions with most of the customer sevice reps. and a really proactive young lady who works Weekends from 2 to 6pm. Unfortunately I had 3 experiences that sealed the deal on me canclling my membership- the last one being a team lead. Although I was a member and in the member line, I was charged non membership prices for 380 range bullets my first time there. I hadn't realized it until anotha rep- on a separate occasion, qouted me non-membership bullets although I was in the members lane. It wasn't until I questioned the lower priced labels -he acknowledged it was member prices. I confirmed I was a member and he rang me up accodingly. To add context, I had purchased a gun at Fleet thereafter and was sold the incorrct gun despite questioning the key differences in Rueger 380 security vs. Secturity 9mm. In addition to being sold range bullets when I needed self defense bullets. I later learned from a helpful rep at Range USA about the trade options for a credit towards another gun if I wanted. He also encouraged me to verify how Fleet Farm registered the sale and see if I could return it. It had been over a month so I wasn't confident in that but that did bring me back in the store later to verify the process. I came back on a Saturday and was met with a lead (Asian man) Chiam/chiam and another male rep behind the counter. When I walked in I greeted everyone. The lead rapid fire asked if I was there to shop, shoot or something else. It was so fast and off putting that I could only pause. He repeated it, I explained I wanted more info. About the trade in process and also who I would need to speak with if I decided to go with that option. After explaining the process. He said I could come in and speak with anyone however I was previously told I'd need to speak with a manager or higher up which I relayed. The rep. behind the counter confirmed I would need to speak with a lead and confirmed Chiam was a lead. Shocked the hell outta me as he was so off putting and short the whole interaction- now giving misinformation.The culmination of all those experiences compelled me to cancel my membership that day. Overall, I really liked Range USA so much that I'd come by myself bi-weekly, planned to take my daughter and mentee even promoting their open house and recommendinf them to others but now have mixed feelings after the negative experiences

Went to Bill's with a group five friends on 8/29. Range was busy but staff (Brady, Brandon, and…read moreDerrick) were very helpful and accommodating. Great experience overall!

Bill's is the best Range I've found in the northern Minneapolis area. I shoot at Circle Pines…read moreregularly, my Bronze membership is more than covered with the money I save on lane rental. I've rented two handguns to test fire, again, my membership saves me money, but the regular price isn't beyond average costs elsewhere. Bills also has days of the week where lanes and firearm rental are discounted for senior citizens, youth and female shooters. Ammunition, yes. It can be somewhat higher priced than buying in bulk on-line or waiting for a sale at a sporting goods store. Even as a member, I pay full price for the rounds of ammunition I use through a rental firearm. I don't have a problem with this, remembering I'm firing one of their firearms. Requiring instore purchase keeps ammunition an absolute factor: this is reasonable. It also prevents an individual from firing some inferior quality or self-loaded rounds which might damage the firearm. I've sold two relatively new firearms at Bills and received a very fair price. Much better than I could have received at a pawn shop. The potential offer was explained to me, a flat percentage based on the salable value. No surprises. The manager at Circle Pines is generally in during the mid to late afternoon so the process might take some time but I had cash in my hand same day. I'm fully satisfied with the purchases I've made. I could have paid a few dollars less, could just as easily paid a few more. What matters is the way the individual guns were presented to me, compared for me, and explained. Excellent customer service! I've also found it easy to get advice, especially when considering an optic. Red dot, green dot, field of view. I'm farsighted and that became part of the discussion to find the right item. I've also asked at the counter for an opinion about bore laser zeroing, something I had just learned about. The only downside to the Circle Pines shop is they don't have a gunsmith on site. Robbinsdale does, and the work done there is first rate: installing night sights on a subcompact pistol, a new grip assembly on a compact. In my experience, turnaround time is negligible. I did pay the 25-dollar same day fee each time: it turned out to be "same hour". though my service didn't involve repair or expensive upgrades

I rented a grill for our annual barbecue at work. Everything went smoothly, from ordering to return…read morepick up. The grill arrived right on time and was setup quickly. We did run into a bit of a snafu with firing it up, only because we'd not used one like this before. I called the shop and was walked through how to get it going. I appreciated the guy on the phone not speaking to me like I was a moron. The grill got hot quickly and didn't quit. We cooked burgers for 2.5 hours. The pick up was great the next day, too. Everything went off without a hitch, and I know where I'll get the grill again for next year.

Rented a DeWalt impact wrench from them. Called earlier if they had one in stock to rent and they…read moretold me they had a corded DeWalt one available with "345ft lb of torque". Pick it up from them, (35$ for a full day!), and the condition of it was awful. I inspected it visually before renting and gave them the benefit of doubt that it just looks a little beat up as it is a rental. But I get home, plug it into the wall and this "beauty" produces half of the torque my handheld, battery, compact DeWalt impact does. Not to mention that Pin Detent on the anvil of the corded impact was completely pressed in so you couldn't even properly lock an impact socket on the dang thing first and last time I'll be coming here, wish I took pics and vids of the tool performance because it was hilarious. No idea why they rent tools that don't perform as they should and leave it to the customer to find out after spending money renting the equipment!

I could not have asked for a better experience for my son. Great selection of quality products,…read moreand the prices were very competitive, if not better than what we've found on-line over the years. The owner was very nice and professional, And very kind to my son. He was eager to answer his many questions! It was nice for my son to get to talk to someone that is in the industry that was so willing to answer any and all the questions he had, and to help him make the right choice. There shooting range is also really neat. This place is great. Thank you for the experience! It was my sons 12th birthday and he will remember you for ever. Thank you

Great service with very helpful staff and fun shooting range was a great time and had a electric…read morerange to see how good your reflexes and accuracy is

Absolutely fantastic bait shop! I come here whenever I need something quick, just ask for Eric or…read moreGreg! They spooled my line for free today!! they got frozen bait, live bait and even plastics, good selection and value.

Vados is a great place for bait and tackle and the guys are always friendly ! Been going there for…read moreover 50 years