Brian and his team provide incredible service. They are timely and always friendly and careful…read more I am so grateful in particular to Brian. He is a great conversationalist as well as a person with practical travel experience. I always enjoy our talks. I have used Marin Car Service for many years and highly recommend them!

We needed round trip transport to SFO. Brian was on time and drove us safely back and forth. Very…read moreeasy to communicate with via email and text. This is a top notch professional service, you can count on them.

I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

Rented an executive sprinter van for a special occasion birthday. Price competitive with other…read moreproviders. They provided photos of all their vans options, executive, jet, and limo. Before the event, they suggested that the Jet might be better for our social outing and we switched to it for no charge. Driver Sodo arrived on site 30 minutes early (no charge) to ensure we would leave in time. He helped me set up and briefed me on the features. The AppleTV and Internet access were fun, as we streamed YourTube the whole trip and shared photos from our iPhone. TVs on both ends of the van so you could see not matter which way you faced. We arrived on time to the event and had a great ride. We had some problems with the technology, including loss of audio and stuttering on the way back, but rather than stop to get it fixed we decided to talk instead. The tech works well but can have issues. If the tech matters, have a plan for support if it fails. I'm sure we could have had if fixed if we asked but we didn't bother.

Very responsive to our inquiry for a van for a day outing. Very professional and competitive…read morepricing. Aggie (driver) went above and beyond. Would highly recommend MGL to anyone looking for a car service!

My family and I have used the services of Executive Transportation of Marin for many years…read more Everyone at the company is professional, courteous and reliable. Their cars are well kept, clean and comfortable. I cannot recommend them more highly.

I've used Executive Transportation of Marin many times now, and I can say with confidence this is…read morethe best transportation service in the entire Bay Area! I have used many different services for my business, and EToM is by far the most professional, clean, punctual, and friendly service out there! Nicolas and Camila are both amazing people who really care about their clients and their needs. Their cars are top notch, always clean and well maintained. They go above and beyond the call of duty and I highly recommend using them for any business or pleasure trips to the Bay and surrounding areas.

If you like to spend a lot of time waiting around, this bus is for you. Notice how the Sonoma…read moreAirporter is always on time while Marin Airporter is always late claiming traffic delays? Sonoma bus has farther to go on the same freeway, so how do they always show up on time? Sad to see a business that was always so reliable go so downhill. Save yourself the hassle and get a ride share like Lyft or Uber. The last thing you need after being treated like a rat in a maze by the airport and airlines is to deal with more delays getting to your destination.

This service is so reliable and wonderful. I do use this service all the all the time to go to SFO…read moreand would continue to do so. The bus is clean and comfortable, the drives are efficient. I don't think this is a Limo service, like some people expect. I do see many customers do NOT tip at all, so you can imagine the driver's do not need to carry luggage as some people expect. I wish we could have one for the Oakland airport as well.

I have tried on several occasions to hire this company, but every time they say they are going to…read moresend me price information they never do. To be fair, they are a small business, but don't tell prospective clients that you will do something and never do it. Simply state on your site and phone voicemail that you are not accepting any new clients. The service appears to be a godsend, but they don't appear to want new clients.

I have been pleased with Happy Cab as they have gone above and beyond to provide transportation…read moreservices for my child to/from school. Both directors were extremely accommodating to my child's unique needs and they go the extra mile to provide personalized service to him. They have a special touch when it comes to transporting special needs children and work creatively to ensure a successful trip to/from school. I would definitely recommend Happy Cab for any parent who is considering a dependable private taxi service for their child.

How to Avoid the Clipper Card Minefield…read more Using a Clipper Card is a great way to travel, but you first have to understand their intuitive rules. I bought 2 clipper cards at the the Windsor Smart Train station for my wife and I last year and took the train from Windsor to the Larkfield ferry. Unfortunately you can't buy a senior card at the train kiosk so you have have to pay the full price with no discount. To get a senior card you have to buy it online and wait a few weeks to receive it in the mail. A few months ago, I had about $10 remaining on each card and my wife and I decided to take the Larkfield ferry to S. F. the next day. I went online to check my balance and there was no cash available. So I called the number and I was told " we are experiencing long hold times and there are 38 folks ahead of me". And they mentioned to go online to use self service. I went online and there was no self service options. The online site is useless. Finally I spoke to the rep and was informed that since I didn't use the card for 6 months there was no cash value on the card, but she would add the previous balance back onto the card, and this would take a few days. So, I added $20 to each card online using my Visa card. Unbeknownst to me it takes over a week to add this cash value to the Clipper Card, even though they they charged my Visa immediately. When I got to the Smart Train station there was no cash value on the card so I had to add $20 more to the cards. This really upset me. I had to call the Clipper Card office 5 more times and wait between 14 and 41 calls ahead of me to finally get a promise that they will send me a check. I have been waiting for 2 weeks to get the check and called again only to find out it takes about 1 month to get the check. I'm still waiting. It seems very clear to me that Clipper Card grabs your money immediately and will try anyway it can to keep it. If you want to avoid some of the money pitfalls and phone calls of using a Clipper Card: 1. Purchase your card online 1 month before you intend to use it. 2. Add value to your card at the train or ferry kiosk only for the amount you intend to use that day. 3. Use the cash value quickly.

Review based solely on my wife and my weekend getaway from Santa Rosa to SF. We purchased the $12…read moreone way combo ticket to use for the SMART train and Larkspur Ferry. Hardest part of the trip is walking from the train to the ferry. Otherwise an amazing trip. What I was most impressed with about the ferry other than the views was its on time schedule. Both Saturday and Sunday the ferry arrived right on schedule and left right on schedule. Super impressed.

Taxi always arrives on time. Chuck knows the traffic flow depending on the day and time, enabling…read moreme to always be on time for my appointments. Dependable. Reliable. Excellent driver. Very friendly and helpful. The car is immaculate.

We had an excellent experience and I can't say enough good things. He was incredibly helpful in…read moremaking sure my mom got to and from the airport completely stress-free, which meant so much to our family. Communication was easy and responsive from start to finish, and everything was seamless. On top of that, my mom really enjoyed her conversations with him -- she felt comfortable, cared for, and in great hands the whole time. Reliable, kind, and professional. We will absolutely be using Marin County Taxi again.

I don't use SMART to commute so this review is based solely on me and my wife taking the train from…read morethe northern most station and connecting to the larkspur ferry and ending up in SF for a weekend getaway. Have done this once before and the only thing I can say is that we should be doing it more often. $12 for a one way trip on SMART and Ferry boat. Can't beat the price can't beat the views. This weekends trip was made even better by the great conversation we had with one of their conductors, Todd. We were fortunate to have him on Saturday going down to SF and on the train Sunday coming back to Santa Rosa. If you haven't taken advantage of this combo fair I highly recommend it.

First time riding and wasn't sure where the bikes go. When asking for clarification, the person…read moredidn't speak English clearly and when we ask for clarity he was extremely rude. Not sure I would use this Smart train again. What a waste of tax dollars and can't believe I voted for bad treatment!!

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

Friendly service. Different size vehicles to meet different needs. Their beer tours are amazing…read more They also do casino trips to both my favorite casinos. River Rock and Graton casino.