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    Whisker Sitters

    4.0 (1 review)

    Services - Whisker Sitters

    Pet sitting

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    6 years ago

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    PetSmart

    PetSmart

    (106 reviews)

    I could not get into the Wilsonville location and decided to try the Tualatin location. I WONT BE…read moreBACK. We had an early appt at 9 am and dropped our sweet girl off for bath, haircut, nail trim and paid extra for the holiday package. They said takes 3-4 hours for our 6 month old puppy. All good. So I don't hear anything by 12:15 so just head back to the store thinking when I get there she will be almost done when I arrive at 12:45. Nope. Fine - they are busy- totally understand. They say 15 more minutes as I watch them take our girl from the back and put her on platform for the minor trim work we asked for around her face and to clean up sanitary area. Oh and that nail trim. 30 minutes later I go back in and she is done ( they did not let me know as I just kept wandering the store) but the minor haircut looks like I did the " bang trim" myself at home. So crooked and messy. Definitely rushed even though I said do not rush. She looks silly. Also nails not done ( I realized at home when I got scratched) and sanitary not done. $100 + dollars for a bath, blowout and really poor hair cut. Never going back there. Wilsonville is so much better. That tech should be retrained. She is horrible.

    I've had incredible experiences at the Petsmart Hotel in Tualatin, Oregon! Kyle, the store manager,…read moreand Teresa, the hotel manager, along with Assistant Manager Carter, ensured top-notch service. The entire hotel staff shower my Shih Tzu boys, Benny, Kenny, and Baby Bao, with love, they organize fantastic parties and even capturing their joy for Instagram posts. I need to give a shout out to Joe, lead trainer, who is so approachable, very knowledgeable with training all breeds and importantly experienced training the pet parents! Truly grateful for the exceptional care and attention the team at Nyberg Woods in Tualatin provides! Highly Recommend

    Whisker Sitters - pet_sitting - Updated May 2026

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