Great experience with Bobbie. We love our little Chin (Cinnamon FKA Violet) who has been a fun,…read morehealthy and well socialized addition to our family. Bobbie was helpful and willing to work with us on "delivery" as we had a family situation in flux when we fell in love with Cinnamon. She communicated well and responded rapidly to all our questions and concerns. Everyone who meets our puff ball falls in love with her. When we are ready, we plan to add another Chinny Chin Chin puppy to our family. Thanks Bobbie!

I was looking for a Japanese chin puppy and found Chinny Chin Chin Kennel. I thank my lucky stars…read morefor this. From the first interaction with Bobbie it was a wonderful experience. I put my name on the waiting list...it wasn't long before I was able to pick my puppy. Once you pick your puppy you get access to 24-7 cam! I watched my puppy everyday until the day I picked her up! I felt like I already knew her. We have had our puppy home for 3 weeks. She is sweet, smart and adorable. If you are looking for a Japanese Chin puppy, Chinny Chin Chin is the place to find your next best friend!

Jesse Wilson, Dog Trainer @ Hand n' Paws K-9…read more Trainer, Jess, is the best! The bestest trainer in the west! He gets my Missy to comply, He is an awesome trainer guy! He takes her out and out about! That is what I love to shout! Gets her used to new vibrations! Showing "training" in situations! Other pups and other stuff! I do swear - it's not a bluff! Calming her to greet the day! No surprises, by the way!! Familiarity does NOT breed contempt! Her new manner not unkempt! Though she has long way to go! She's a puppy in the know! Makes her Mama very proud! Show her off when in a crowd! Thank you, Jesse! See you on the 25th (I think!)

I think this will take me at least a day or 2 to write because there's just so much genuine good to…read morewrite about this place. We really stumbled upon this place via a home trainer we got who was positive reinforcement only (prior to that we were at hufdmans's - this will be important later). The positive reinforcement trainer though nice.. I felt wasn't equipped to help me train my 2 year old Belgian Malinois. Not very many people have experience training a high drive dog like malinois so that was the reason why I took my girl to Huffman's who specializes in working breed malinois. Anyways, after 8 sessions with Huffmans (who is a balanced trainer) and 2-3 sessions with the positive only trainer I was at a loss for a trainer that could actually help us with our Mal. *quick backstory* we rescued our Mal (Beatrice) from a rescue in Texas when she was 16 months old or so. She was found with 9 puppies who she took such good care of. Apparently she was "sad" after her puppy's were adopted out. She was transported to us from Texas (where perhaps I didn't give her enough time to decompress) and from then she showed a lot of leash reactivity. She was amazing while in the house but was super over the top when we were on walks in the neighborhood. At a loss, I asked our positive only trainer if they did boarding or board and training and he said he didn't but works very closely with a trainer who does. Cue in Merissa. I contact Merissa possibly minutes after, I tell her my situation and she quickly accommodates a meet and greet for us. We were leaving out of the country for 3 weeks so we needed someone we could trust. When I met Merissa I instantly felt at ease her super calm and cool demeanor made me feel safe. However I was still skeptical that anyone would be able to reform my dog. After 8 sessions with huffman's and 2-3 sessions with the other trainer, Beatrice was still pulling and lunging like crazy. This is not due to a lack of practice with me as the owner, I trained and did everything all the trainers told me to do everyday for 1-2 hours a day! So because of this I felt that Beatrice may only get better minimally. At drop off I meet Raine who did my intake. She was very friendly and efficient. Beatrice went to her easily, but I knew Beatrice wasn't reactive to strangers but dogs. After the first 2-3 weeks I was anxious because I didn't see very many updates about Beatrice from instagram or the FB page.. I voiced this concern to Kota the Admin for Paw and Hands and she quickly got me in touch with Charlee, Beatrice's main handler. First off, let me tell you HOW responsive Kota and Charlee are. Beatrice may not have gotten a ton of updates (I'm a helicopter mom, what can I say) but speaking to Kota and Charlee always put me at ease. Both of them were always transparent. Charlee reassured me that all the training I had previously was not for naught. My training with Huffmans made Beatrice a super confident dog but Beatrice had major control issues, she may have been over confident thus creating a know it all. My training with Lucid made Beatrice better at obedience, but on her time. When I told Beatrice to do any commands she knew them all but would take her very precious time getting into that command. After being at P&H her obedience was almost as good as the sport dogs - almost... she's got crappy genes from bad breeding but she's the ABSOLUTE best version of her she can be. At the go home session Charlee went through a ton of information I knew and a ton I didn't know. She told me how she'd be in contact with me and would be calling me in a few days. The fact that these trainers and admin staff are so dedicated to the dogs and the owners speaks absolute volumes. And the funny thing is, upon leaving the facility I left with the impression that Beatrice is (slightly) better but of course there will still be a lot of continued work at home (which I already expected, 2-3 hours of exercise, play and training a day - no problem I've allocated time specifically for this). When I got her home. OH MY GOD. I don't know if it's because it's her first day back but DAMN she's WAYYYY better than I EVER expected. I was FLOORED. She never left her bed stay during dinner, her recall was SECONDS, her heel was... incredible. I honestly felt like I had a sport dog. I'll give an update after Beatrice has settled but if this is how she'll be for the rest of the time at home, this dog is completely reformed. THANK YOU CHARLEE, KOTA and MERISSA... for literally everything, every second you put in Beatrice, all the love and handling, the extra effort to make sure she's her best version of her, THANK YOU.

Lola is skilled at training dogs. She has helped my 3 dogs be better pets in my home. It was hard…read morework but with persistence, it paid off tremendously! My dogs enjoy seeing her too. They know she's the treat lady and will do anything for her.

Lola, at Lucky Leash, has given us the skills we needed to make our Rosie into a safe and…read morewell-mannered pooch!  Lola came to our home after thoroughly interviewing us and our dog training needs.  She was able to give us the ideas and positive training techniques to use on our doggie to overcome some very basic and instinctual desires.  We were shown how to use treats to our advantage in a positive and beneficial way for the desired outcome.  It took multiple daily fun time "exercises" to work with Rosie.  We established a loving relationship as a bonus!  Thank you Lola!!!

My pup a boxer so strong and muscular went to board and train for 21 days and Frankie was amazing…read morewith her and all the updates. Definitely have seen an improvement since she's been back. Frankie was also amazing with both my pup and I during private sessions as well. Highly recommend for anyone looking for board and train or training for their pups.

I cannot recommend Frankie enough! She's so full on knowledge and I love knowing why my dog does…read morecertain things and how to correct it. I'm so happy she was recommended to me! My German Shepard is turning into such a good girl thanks to Frankie's help!

Glen was so helpful in our training (mostly mine). Beau is a stubborn little Frenchie but he is…read moresmart and has learned a lot with the training techniques Glen shared with us. I can now walk him in my neighborhood without much pulling. He has learned to wait at the door until I am ready for him to go out or in. He still jumps up when greeting but is better and we continue to work on it. Glen was also flexible and accommodating of my schedule.

We had an in-home consultation with Glen with our dog Linda, which went well. Glen was informative…read moreand Linda responded well to him. However, as we explained her reactivity issues to dogs and some people, Glen seemed reluctant to schedule further training sessions with Linda, telling us "I recommend taking some time to review the article I sent you, and begin implementing them, specifically only greeting if Linda initiates the greeting. " Since he seemed reluctant to schedule further training, we are seeking another trainer. One trainer I spoke to questioned whether Glen doubted he had the expertise to deal with our dog's reactivity issues?

I have been using the same groomer for 12 years but I met Madison by chance and was impressed by…read morethe way she described her process. Today, I took two poodle mixes there for the first time and when I picked them up, they were asleep! Their fur was softer than I've ever felt and she even texted me as she was wrapping up so the dogs didn't have to wait for me to pick them up. Wonderful experience for all of us!

Best groomer ever! We have gone here 3 times already and have our next groom scheduled out. We will…read morenever go anywhere else. Our dog comes out looking his best self every time, customer service is top notch, great communication, and the place is clean, organized, friendly and welcoming. Madison is so sweet and I trust my dog in her hands completely. I'm always comfortable leaving my dog there to be groomed and not once have felt anxious about it. Previous grooming place we went to made me think my dog would be traumatized for life, so so glad I found Mad Dog Grooming! Prices are very reasonable and competitive as well.

Linda with West Salem grooming is absolutely the best. We were taking our old boy, Benson, to Linda…read morefor several years, and since he passed, we've been taking our new young pup Gus to see Linda. She just has a way with animals. She and her staff, who are so well taught by her, see things that others will miss, they notice why your pup may be doing things, itching, wearing on a space, etc. West Salem grooming is just the best no comparison. Thanks so much Linda. Benson, and Gus are grateful.

We've been going here for over a year. Our regular groomer, Miranda, took off for maternity and now…read moremy dog, Maggy, "is too aggressive - it's a safety issue." She wouldn't let them work on one of her paws. She's never let them work on one of her paws. She shows teeth but they've never reported anything more. It's unfortunate and a little disappointing. They do an alright job. It's super convenient but Moon our german shepherd is always really damp when I pick her up and it's a hit or miss with the proper grooming especially around the potty area where if not done properly can create a mess and the hair matted since our last grooming. Perhaps I shouldn't have asked them to please pay more attention to that area when I dropped them off. It's a bit of a mad house but I appreciated them working with us with Maggy's sensitivity to her paw being worked on.

We did a board and train for our one year old energetic boy, Chief. I had no idea where to begin on…read moregetting help training him. I wasn't sure if I should board him, do short lessons, or classes. I didn't know what training he needed or anything really! I found Maddie and during the consultation she made me feel so much more at ease about everything. She gave us so much amazing information and helped us set up a solid training plan! Sending your baby away with someone can be really nerve wracking but she is so knowledgeable and passionate that I knew it would be okay. She gave me daily updates, whether it was silly photos of him having some play time or showing me videos of him training! He was clearly having a fantastic time and it eased that anxiety of him being away from home. When he came home he was ecstatic to see us but I could tell there was a distinct difference once he calmed down. It was clear Maddie put a lot of time and effort into him, and he absolutely loves her!! When she brought out his training tools he got soo excited!! She took her time throughly going over all the different things they learned during their time together. It's definitely a lot but she is so great at explaining it and showing you how to do everything to be successful!! The training has given him more confidence, less anxiety, and more fulfillment. I cannot recommend Maddie enough for any training needs you have whether your furbaby is young or old. Seriously she is so dedicated and amazing at what she does. This is an investment not just for you, but for your furbabies happiness. So... don't hesitate. Reach out to her and get set up!! We know you'll adore her just as much as we do. (Especially Chief!)