DATE & TIME OF VISIT: July 18, 2026@ 12:50pm. They were not busy when we got there (no wait line…read moreor other patrons). AMBIANCE & CLEANLINESS: Such a cute place to visit, it is located in a small building on the main road (with that normal ice cream shop look), in the back on the building there is plenty of space to sit, playground equipment, and a port-a potty for a restroom for patrons. The building is painted with a fun design. From what I could see it was clean inside the main facility. SERVICE: The server (younger male) was very nice. A blonde female was the one that was making the order and passed it out to us. She didn't say anything other than what the items were she was passing out but she was not rude. FOOD: This is what we ordered.... Large Hot Fudge Malt -- Taste: very good. No complaints at all. Size: better than other places we have been. Price: can't remember but they do charge a $1.00 for the malt powder which is more than other places we have been. Small Superscoop Hard Ice Cream Cone (3 scoops) -- Taste: very good, was melting fast and was quite messy, so make sure to grab lots of napkins if it's at all warm out lol! Price: $6.00 (I think). 2 Kids Michigan Pothole Hard Ice Cream Cone (2 scoops) -- Taste: Delicious, such great flavor with nice amount of mix ins! Was melting fast and was quite messy, so make sure to grab lots of napkins if it's at all warm out lol! Price: $5.00ish (I think) OVERALL THOUGHTS: Paid $30(ish) for our family of four. Large sizes for a decent price. Order taker was very nice. Atmosphere is wonderful, plenty of space to sit with playground equipment for littles. Not a fan of the bathroom situation but at least they have one I guess lol! WOULD I RETURN? Yes!!

Norms is a staple for the area! My fiancèe has been going here for YEARS and convinced me to go…read morewhen visiting family in the Fruitport area. Their flurries are INCREDIBLE. I always go for the cookie dough with vanilla ice cream. Their sizes are also extremely generous. I tend to order a small and couldn't imagine ordering anything more for just myself. The staff is always friend and the prices are extremely reasonable, especially given the quality. They are a walk up and order situation, so there is no inside. They do have a little picnic bench area with some murals so you can sit down and enjoy your ice cream. If you haven't stopped by Norms, you really need to!

What can be better than swinging while eating yummy ice cream with your favorite person!…read moreThe store is fun to visit! I have tried many flavors until I settled down for Michigan pot!! The lake view from the window added more fun to the whole experience! I am definitely coming back again!

I love everything about this place there is an ice cream bar frozen yogurt if you are reading this…read moreto figure out where to go this is the review for you look no further GO!!

The people running the Grand Haven location are always going above and beyond. Lines can be backed…read moreup way down the side walk (especially in the summer with all the events going on in Grand Haven) and they still have the line moving incredibly fast and smooth. I've never received the wrong order and have always received it quickly!

We made the trip to Norm's on Labor Day weekend with two kiddos excited to try this place! We…read moreordered the following: Baby Traverse City Cherry Small Blue moon and Bubble gum (2 scoops) cone Small super scoop cone And a SpongeBob popsicle. We paid $15 for all of that! Which we felt was well priced in comparison to places closer to our home. NOTE they charge more if you use a credit card and it's posted everywhere! They serve Hudsonville ice cream which was very fresh and delicious! Although one of our orders came as a cup versus a cone we still enjoyed it! The service was great! It was quick and easy to order. We were first in line so we got our order in and picked it up very quickly. They have a small parking lot making it very accessible to park and order your ice cream! They also have some covered seating and some not. They do have an outdoor game that you can play while there. It was very calm and quaint! We really enjoyed that. Overall great experience and highly recommend visiting!

I had the cookies n cream on a waffle cone - both were some of the best I've had! My husband the…read moreMoose Sundae and it was amazing! Great little place on the water!

Now $6 for the junior size which is plenty and includes a waffle cone. Got blueberry pie crunch…read morethis time - good - would get again.

Always on time. Best prices. Knowledgeable of course about the best tires you need for your…read moreconditions and vehicle.

Nice place! The workers were very nice and gave good portions! I would decorate a bit more to make…read moreit more on theme but overall I would recommend!

First trip of the year - favorite spot to grab our evening ice cream! Such good prices, so many…read moreoptions, and big portions!

Our favorite ice cream spot in the summer. Friendly staff, reasonable prices and large servings.read more

We're big fans of Kilwins, from being customers of the now closed store in Ann Arbor…read more The ice cream is as good as it gets. We were trying to decide which of the several ice cream shops to visit, when we found out Kilwins was in Grand Haven, the decision was obvious. Ambience is "ice cream shop." Very clean.

Kilwin's is a classic. They are coconut. Chocolate ice cream is the best. Now they have chocolate…read morecoconut ice cream. I don't recommend everything there. For example one piece of Dubai chocolate for four dollars? That's too rich for me. Their caramel corn with pecans is really good too.

Love the topping choices! I also love Yodels because it is always clean. Sometimes I get a little…read moreskeptical at buffet style restaurants/dessert shops, but Yodels always keeps the self serving stations clean and tidy. Love $5 cup day!!

From the owner: Locally owned and operated frozen yogurt shop. Also offering boba drinks, waffle cones and pre-made…read morepints to go.

I got an ice cream cake and glazed doughnut Both were so delicious, and the cake did not miss…read more Jason, the night manager read me all about the each one over the phone. He went above and beyond.

Came into this cold stone nervous due to the reviews, however it proved to be some of the best ice…read morecream I've ever had. My party ordered a founders favorite and a banana crunch. both were very good and the staff were very friendly. Found out that the ice cream and the waffle cones were home made. The environment was very nice.

I purchased the Cranberry Bacon Bleu Salad with Grilled Chicken and I question if the chicken was…read morebio-engineered as it was quite chewy. Very disappointing and won't purchase it again.

Why is this Culver's always so dirty? There's food on the floor and most of the time you have to…read morewash and dry your own table while half the staff huddles around talking. Last time there the fry's were cold and the food was like warm. With that many workers standing around collecting a paycheck put someone out tending to the dining room!!