Long weekend @ Airbnb in Lake Leelanau w/ friends from Dallas, Florida, Tuscon …read more.. Great e bikes w/ helmets, locks, & chargers delivered & picked up! forgot my padded gel seat and they kindly mailed it to me. Very accommodating. Looking forward to utilizing this company for bike services again next autumn!

Great experience with Grand Traverse Bike rentals. Nothing could have been better!…read moreFrom delivery and pickup to our Airbnb, to an exchange from road to e-bike, to the quality of the bikes--a perfect week exploring the Leelanau peninsula Great customer service!

My wife and I purchased Urtopia bikes October of 2025. We decided to switch to the "gen 2" model…read moreMay of this year as it more suited our needs. Matt and Doug navigated us through our transition to the newer model with patience and personal attention resulting in us taking possession of our new bikes. Two takeaways from our Pedego Bike shop experience. 1, I can't emphasize strongly enough how great Matt and Doug are to work with. Both personable, experienced and technical guys who get you on the right bike along with a pleasant experience. 2. Our Urtopia bikes are fantastic bikes. There are two carbon generations to look at. Each provides an experience for different needs. I recommend you research both. I also recommend highly checking out Pedego Bike shop in Traverse City if you are looking for a great bike and a wonderful experience. EB Petoskey, Mi

Rented from this store two years ago and the rental was perfect. Very reasonably priced and the…read moreequipment was awesome. Would highly recommend you come to this location as they are very knowledgeable and capable of setting you up with whatever you need.

We had an absolutely fantastic time aboard the Wind Dancer for their Happy Hour/Sunset Sail! From…read morestart to finish, it was a wonderful experience and easily one of the highlights of our time in Traverse City. A huge shoutout to the crew -- Nate, Kate, and Chris. They were professional, courteous, friendly, and incredibly knowledgeable. They shared so much interesting information about Grand Traverse Bay, the Traverse City area, and the Wind Dancer itself, which made the experience even more enjoyable. The food, snacks, beer, wine, and cocktails were all excellent, and we especially loved that they featured local companies and businesses throughout the experience. It was a great way to experience Traverse City while enjoying an absolutely beautiful evening on the water. The combination of the beautiful boat, incredible crew, local food and drinks, and an amazing sunset made for a memorable evening. We would absolutely do it again. 10/10 would recommend the Wind Dancer to anyone visiting Traverse City -- it's a must-do experience!

Nate is such a darling! When I told him I don't drink he offered me a discount which is unheard of…read morewith all inclusive adventures. I planned to go back the next day to support him thanks to his generosity and kindness. Unfortunately the smoke from Canada fires called off the sail for the day but I would definitely go back if ever in the area again!

Michelle was awesome! We called the day before, and she happened to have an opening. She drove my…read morefiancee's car, which was worth it monetarily for just two of us, and chauffeured us around to five wineries up the Old Mission Peninsula. She recommended several to make stops at, then she catered the rest of them to our interests in wine. The weather just happened to be terrible when we were there--snowing, blowing wind, etc. Michelle was sure to drop us off at the door, discreetly wait inside while we tasted and drank, and get the car warmed up when we were ready to go. I highly recommend this experience if you are wanting to imbibe a bit but don't want to pay $65+ per hour for a winery tour. Michelle acted as a tour guide, as well, so we got some inside information and food/sight-seeing recommendations about the TC area. Yay, Michelle!

As a surprise to my girlfriends and I, my husband made a reservation through Bay Life Getaways for…read moreour kid free/wine weekend escape. No one knew what to expect as we had never utilized a DD service (outside of Uber/Lyft)- what an amazing experience! My husband worked with Felicia and said that the reservation process was very easy as well as super helpful in working with our schedule! Our driver, Amanda, was super engaged, accommodating and an absolute joy to "travel" with. We will ABSOLUTELY be using Bay Life Getaways again for our next wine adventure :)

Wonderful experience with wonderful people. We dropped in to TC on a last minute trip back in June…read morewith our newly adopted dog. It was a very short stay and we were unfortunately unable to find suitable doggie daycare sitters. Everyone at the business were super helpful, right from the owners to our guide Savannah. They were more than happy to watch our puppy while we embarked on our KaBrew tour. It certainly helps when the owner has extensive experience working for the humane society. Side note: you can actually take your furry friends on the kayak, I just wasn't sure how crazy our puppy was going to be. The tour itself was great, we visited not just the breweries but were offered the option of some distilleries and bars on the way as well. We met some of the other tour groups on the way and were glad we chose this company - our tour was definitely more laid back, relaxed and intimate since the group size was much smaller.  Definitely recommend having a pizza at the Filling station and The Parlor had good cocktails.  I've actually used this company before (at their old location), they seemed to be transitioning to this new spot and in the midst of reorganizing. Overall, would definitely come back when in TC! Thanks a ton!

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

Had a great time paddling on a perfect October day. The guy at the booth gave us great advice…read moreabout which way to go and great recommendations for lunch and breweries. Definitely book for 4 hours, 1 is not enough! They provide the kayak, paddles, life vests and a bike lock for when you get off for lunch. No need to bother with their add ons, just bring a few ziplock bags from home to keep your stuff dry. Had a great time, great fun and value would go again!!

It was a slow day and they were going to close early, but the friendly and helpful guy renting us…read moreour bikes figured out a way we could stay out past closing and return the bikes safely and easily. A real hero that guy, too bad I didn't catch his name. Anyway, rental was simple, the gear was very good quality, no attitude or space cadet vibes, just a great and easy process from start to finish.

My bike had a flat tire so I called to see if I could walk in for a repair. The very polite…read moreassociate on the phone told me, "bring it in and we will take care of you!" This is exactly what they did. They took my ancient bike in and got it up and running in no time. I made sure to wander the store finding things to buy. They are well stocked and organized and had good prices on everything. If you need to rent a bike or if you're in a pinch because your bike needs attention, Suttons bay bikes has ya covered!

Fantastic place to rent bikes in Sutton's bay! They delivered right to our rental in traverse city…read moreand had bikes for my whole family to enjoy. Keith was particularly helpful and even loaned me cash to get on the bus back to TC. Great spot and amazing people!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

Terrible customer service. Some customers need help in person for questions before fully booking…read moreonline. Waited at the rental booth rang bell few times, nobody even acknowledged or asked me to wait if they were busy, few staffs saw me too. Maybe came at wrong time, I really liked their options but will not bothering to coming again.

We booked a private tour for my bachelorette with Captain George and Patrick and they were…read morewonderful! They made sure we had a great time and enjoyed every second of it! The only thing I didn't like was when it was over, I wish we could have stayed all day!

Stop what you're doing and book a stay at the Dempsey Manor. It's an old Victorian home that has…read morepassed hands a few times, and currently is a bed-and-breakfast, one of the most charming and cute that I've ever seen. Stayed here for one night during a Northwest Michigan nature getaway. Jan and Jim are both super hip kind folks that gladly take care of your every need or want. Jan was very accommodating with my vegan lifestyle and made me a delicious breakfast. The rooms are all decorated different, with lots of original and traditional Victorian decor. Lots of opportunity to learn about the history of the home, the prior owners, and the town. Plenty of literature. The sunroom is fantastic! There's really so much to say, but I'll leave it at-trust this five star review and book your stay here, ASAP!

I didn't get to stay here yet because I did t make a reservation early enough, but I still got to…read morego in for a tour. For a fifteen dollar donation I got to enjoy two hours of Jim's hospitality, meeting the cats and the talkative parrot Josefina - Jose for short. The collections are really impressive, the architecture is both stunning and cozy. I wish I could hang out with Jim and Jan for the whole weekend just learning about them, the house and the collections. I learned a lot!