Lindsay and the team are quite literally angels sent from heaven. My car was practically totaled…read moreand they fixed her back up in a week's time, saving me lots of money in the process. Beyond the quality work and service, Lindsay was so extraordinarily kind, honest, empathetic and helpful, went out of her way to guide me and advise me about my insurance claim and valuation and all the other elements of the administrative nightmare I was in. She kept me sane during a really challenging time. Run, don't walk!

FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....

Expensive and vey rude. Disppointed by how Joe treats his…read morecustomers, he changed his price after he started working on my car, I felt being blackmailed. Questionable quality of work. I will.never go back!

My 18 year old son rode his car into a ditch and Joe was there at 1am within minutes of a call…read more He professionally handled my concerns and the towing and worked with us and insurance adjusters to figure out best next steps. I felt I could breathe again.

Jimmy's Auto Repair is absolutely top notch. They are the only mechanics that I trust. They provide…read morenot only superb, reliable, and professional service, but are extraordinarily HONEST. They have advised me when my car was going to become more expensive to keep than replace. While that obviously doesn't benefit any mechanic in the short term, it yields long-lasting trust and loyalty. I have recommended them to all of my friends. I still have my cars serviced with, even after moving two hours away. They make time for their customers, and are always helpful with any questions, and are always there to help. I get very average cars worked on, but I know that they absolutely have the expertise to work on high end cars as well. If you're new to any area, it's often hard to figure out whom you can trust with your car. I can say confidently, that they will treat you with warmth and professionalism. I speak from years of experience- no one else comes close. Everyone at Jimmy's truly cares about their customers, and it will be abundantly obvious to you, once you have your first appointment.

MASTER MECHANICS! The best and extremely honest mechanics…read moreyou will ever find!! I have no problem leaving my car and them doing whatever they feel is necessary. Been using them for over 30 years and will never let anyone else work on my car. Certified to work on any model out there.

I have a 2014 Hyundai Elantra that needed adjustments to my front bumper, repair passenger-side…read morefront signal, and replace under carriage plastic shield and radiator frame. Mark addressed all problems with skilled expertise, explained all the work required, and completed it all in a timely manner. Mark has competitive pricing, and it was worth every penny! I am very satisfied with his service, and plan to return with any maintenance or issues in the future. He is also offers engine auto repair services. Mark was referred to me by an acquaintance. He is a straight shooter, and I left his shop happy, and have not had a problem with my Hyundai at all. Thanks Mark!

I can't recommend Mark enough. Not only is he a knowledgeable and skilled mechanic but he will go…read moreto the mat with the insurance company on your behalf. I found him by accident after a "minor" front end collision. I searched for "Mini Cooper specialists" in the area and his name appeared. I just moved to the Hudson Valley and didn't know anyone. I feel like I hit the jackpot - I trust him completely. His garage is a little hard to find but well worth the drive from New Paltz.

I'm now noticing that the reviews for this shop are for the previous owner. Don't make the mistake…read moreI made! Was shouted at over the phone when I called to ask for an update on the car I had dropped off. Was told he wouldn't work on it and to have it towed away to another shop citing that there were "too many cars in line" "people are always calling and interrupting me while I'm working". When picking up the car I tried to explain that I was only calling because of the timeline they gave me and the owner shouted at me threatened to fight me in the office?! Honestly, it seemed like he was having a nervous breakdown, so yeah, wouldn't recommend. Pretty insane way to treat customers.

Update: Bob retired around july/august 2021 so not sure of current quality of service - happy…read moreretirement Bob and thanks for all the help over the years!

I've used Ronnie in the past and his whole staff is awesome. They installed a lift kit and got my…read moretruck chipped and tuned. They also installed Rock Lights. The whole thing wasn't too bad on the pocket and he kept it within my budget. The front girls worked the quote quickly and it was only a short wait to get my truck in. Whole thing took a week. But it was sooo worth it. Again I can't say enough about Ronnie and his crew. Top notch and I'd highly recommend.

This shop is great. from the owner, to the technicians, to the ladies at the front counter. Great…read moreservice, great prices. Very patient and very attentive to your needs. They will help guide you and offer advice along the way to your upgrades or repairs. Very responsive.

Great work by friendly people. Reasonably priced and timely. They also recommended future work…read moreand supplied pictures of the situation.

We had a problem with our battery that would have left us in a hard spot but Kevin was able to help…read moreus with a smile on his face. He helped us out way past work hours and he is just one of those kind souls you don't get to meet often. Best in the world!

Helpful and efficient. The work is perfect. They drive me home 2 miles and picked me upread more

We needed our car towed from a towing place to a separate repair place. He has a flatbed truck and…read morewas careful, considerate and professional. Good experience.