I took my granddaughters older car in to get possible head gasket leak checked…read more They checked it and told me it was ok. They were correct ! I'll be taking all my cars to them in the future, tired of the price gouging at the dealers. It's important to me to support local businesses that are good, honest and reliable. When you find one, you want to support them. John B.

Brian always goes above and beyond! Is honest and finished in a very timely manner! Great prices,…read moregreat service I will never use another mechanic.

Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

GREAT experience at Preferred Auto yesterday! Steve K. was super to chat with...showed me so much…read morekindness and such a low-pressure young man! Alex, the manager was terrific - also very friendly and honest. I would definitely return here for future needs. Thanks so much, guys!

Everyone was friendly, knowledgeable and helpful with all my questions and concerns…read more It was ready within the estimated time. My car was returned looking beautiful and professional. They even cleaned the inside of my car before I picked it up. I recommend this company and location. I have returned to this location for years, every time I had an accident with my cars. Kathryn G.

so far absolutely terrible... I dropped my car off here for an accident repair they said it'd take…read morea week now they've told me my car has no gas and after they put some in it now won't start at all... now they're sending it to a mechanic i've never heard of because they somehow managed to run 20 miles of gas out of a hybrid. I can only imagine it's something that they did, how can you run 20 miles of gas out of a hybrid? It automatically shuts off to save gas after 30 minutes, now i'm going to have to probably wait a month or two for something that was supposed to be super simple and fast. rating will probably go down if they don't figure out what's wrong with my car, i've never had problems with that car before.

We bought a new Silverado and a new Blazer EV from these guys…read more Thinking maybe we found an honest dealership. Was I ever wrong, they have had our Blazer now for over a month with no end in sight. The Blazer is dangerous; it locks up the drive motors randomly and at times that could kill someone if I was in a high traffic area. It stops so hard that it dislocated my right thumb. The kicker here is the fact they refuse to do what's right and help us with a vehicle. This dealership is crap, they do not care once they make a sale. They act as if you're a headache and want you to go away. Don't expect anyone here to have morals, they do not even know what that stands for. This will be our last Chevy. After 45 years of buying Chevy trucks and cars we are done.

This is a great dealership, Austin Asbury, Sam Miller and staff are professional knowledgeable and…read morekind. We purchased a new corvette in 2019 and have enjoyed all our interactions.

Braden was terrific. I live in Kansas. He went in on his day off to FaceTime me in order to help…read moregive me a better idea of the condition since I was unable to see it in person. That type of work ethic is rare these days.

I don't even know where to start! I fell in love with a…read morebronco Heritage edition that my husband found for me after searching. Unfortunately it was located at this dealership. The actual ease of paperwork was fine...of course it was as they wanted their sale completed but it's all downhill from there. Not even close to what I call quality service! The car had to be delivered from Ohio to Fort Lauderdale. My husband was in the car business so you can not argue with the facts on how a car should be delivered and I don't care what make or model it is. Car was delivered nearly two days past original estimated time. No problem. I can understand if a car is dirty on the outside from transportation but the inside should have been very clean! Perhaps even with a note thanking us for our business. But hey...that's only something a true professional business would do! The inside of the car was trashed. Caked in dust and dirt. The head rests of the seats were filthy and the extras covered in filthy plastic just thrown in the back. Even the inside of the glove compartments and center compartment were beyond dirty! A car is supposed to be cleaned for delivery!!! It also had an unusual smell. Not a hint of that new car smell everyone loves. We had to have it professionally cleaned and the seats took forever to get the dirt marks removed! That wasn't cheap but we paid for it. They also insisted it was cleaned! Not a chance. Then...not even one week later on a NEW car with 24 miles on it the check engine light comes on! I immediately took it in to my local dealer. After throughly inspecting the car they told me it had "critter damage" and that parts needed to be ordered and I was looking at about 1000 for repairs! I was without a car or loaner for two days and this awful dealership actually had the balls to tell me it could have happened in my possession when I live in the middle of the city in a new luxury high rise where there are no critters!!! The local service writer spoke to them and basically confirmed it was done where they had the car parked! Clearly in a dirt field somewhere! Now Jim Schmidt Ford offers to pay for 500 of the 1000 repair which is not the right the right thing to do! It was their neglegence!!! After I expressed my disappointment then a text came back from the sales person saying he spoke with his manager and "he'd pay for it" ! In my opinion that means he spoke to the manager again and he agreed to pay the full amount. I just received a check for less than 500 and here we are! Hope it's worth the bad review to let everyone know how you handle business. BUYER BEWARE! They don't care about you, the state of the car they sell you or customer service! This car was NEVER EVER inspected before shipping because the damage would have been seen and I should have never had to pay for a professional detailer! SHAME ON YOU!!!

Do NOT take your car here. I brought my vehicle in for service, and shortly afterward, I began…read morehaving issues I never had before--specifically with the tire pressure system, ABS, traction control, and cruise control. Come to find out, a tire speed sensor line had been cut. When I brought this to their attention, they completely denied any responsibility, despite the fact that none of these issues existed prior to their service. Months later, I took my car to a different, more trusted dealership to have my front brakes done, and they discovered that the original repair shop had also removed my wheel lock key (which had just been replaced and paid for), leaving me without it--and again, no accountability. Bottom line: this place will do the work, cause additional issues, and then wash their hands of it. You'll be left frustrated, out of money, and forced to pay even more elsewhere to fix what they caused. Save yourself the headache--go somewhere reputable that stands by their work.

Contacted them very serious about purchasing an Escalade V Series. They were terrible with…read morecommunication and couldn't answer simple questions. When I asked for a quote, they quoted very high down payments with very high monthly payments, but refused to answer what the interest rate was. After pushing several times, the guy comes back with 10% interest. I think they just want that thing on their lot for attention. They pretty deliberately chased me away. Pretty confusing...

I was sitting in the parking lot at Kroger on 24 while reading a book and minding my own business…read more My wife was shopping and I was chilling as the air conditioner of our BMW purred like a happy kitten. I sensed another vehicle backing into the space in front of us. It was a big farm truck with a large tow bar sticking out about a foot from the bumper. I yelled and tried to honk the horn. You guessed it ....crunch!!! Within a week all was well. The BMW body shop coordinated with the farmer's insurance company and made the repairs. They even washed the old buggy! Good work BMW!! Special thanks to Scott High!!

Had to make an emergency stop due to alternator failure while traveling from OH to WI…read more Exterior: the exterior of the facility was very clean and presentable (even with all the snow piles everywhere). It was easy to find as well as get into this location. Interior: the building was very clean the service department was easy to find as soon as I walked in the door. The wait area had a selection of different sized tables at which we were able to sit. There was also a little area set aside for watching TV and there was even an area with toys for the children. Two computers were set up for customers to use. There was also a nice area with a soda dispenser (free) and coffee (free). A vending machine with snacks was close to the waiting area. Staff: each member of the staff with whom I interacted was very polite and professional. They kept me up to date with the repairs and checked to make sure we had everything we needed. Since it was close to lunch, they even offered the shuttle service to take us to get something to eat. Wi-fi: we were able to use the free wi-fi without issues and it was very reliable. Repairs: they were able to repair the vehicle in a reasonable amount of time, especially considering it was a roadside emergency. I have had no problems with the alternator since repairs. Overall, I am extremely happy with this location. They were understanding and able to get me in on short notice. They were able to get the repairs done so that we could get back on the road and complete our trip safely. I would definitely make this my primary service center were I to live in the area.

They listened to my needs and made excellent suggestions for the type of car that was right for ME…read more Great customer service! Ask for Gordon, thank me later!

After days of car shopping we found Professional Auto Sales. Gordon and his team were quick to…read morerespond to questions via Facebook. All staff were friendly, professional, organized and made selecting and purchasing a car an easy and great experience. I highly recommend this dealership to be your first stop when looking for a used car.