The manager here, Michael W., essentially stole an item that I returned so yeah my 1 star review is…read moremore then warranted given the theft of the watch I returned at his store. If I could give negative stars to this manager and his store I would but unfortunately 1 star is the minimum.

We love REI! We love this one most because it's smaller and close to home. While it doesn't have…read moreeverything it does fit the needs of most our needs plus the staff is kind and super knowledgeable. The staff here actually want to help! You walk in and doesn't take long before someone wants to help. I love how easy the in store pickup is here as well. My kids love to run around the store as well with things they enjoy in the kids section. Of all REI it's always my fav one to hit up plus it's on the way up to mountains depending which way you go up.

There isn't anyone to assist in the shoe dept. 10+ customers walking around with no help in sight…read more I left the store, went into the mall to find what I wanted but couldn't. Went back to Dick's and still nobody around. I went into their store-room to find two employees on their phones. One of them found the shoes I was looking for. I found a manager to offer feedback, but he acted like I was taking him away from his job... not really interested in hearing about it. Have fun on your decline Dick's.

very unfortunate that we've never been to this location & we were approached by a cop (who was very…read moresweet) who let us know the store called her because they recognized us as frequent flyers.... again odd considering we did nothing wrong and never been to this location before. do better.

Best junk shop, focused on outdoor goods. Camping and fishing is downstairs, I almost missed it…read more Very nice and helpful staff also

What a great place this is and I had no idea it existed. A friend of mine bought a black powder…read morepistol from a local gun store and they referred us to this store. This entire store is consignment sporting goods stuff. Tents, sleeping bags, fishing equipment, black powder, ammunition and clothes such as boots and jackets. They even have an on sight gunsmith that really knows his shit. The staff was extremely helpful and really went all out to help us. The prices are considerably lower than buying new and the equipment was all in very reasonable shape. This place really is great to just browse. I found a few bags of 45 acp for dirt cheap. The parking is simple and the area is quiet. I will be checking this place out occasionally just to see what they have.

I needed a new transition set-up and really benefited from the 1:1 customized assistance I received…read morewith my custom complete. Eric and the staff were super polite, knowledgeable, and helped me customize the perfect set-up. 5 STARS and Highly recommended!

izzy helped me find the right size boots of my snowboard. She was very kind and helpful during my…read moreexperience!

Update: TJ, the manager of the store, called me directly and we had a great conversation about this…read moreunfortunate situation. He was sincerely concerned and apologized. Growing up in a neighboring city, he understands the value of community and expressed his desire to make this right. I truly appreciate TJ's effort to opening up a conversation to clear this up. It really can be as simple as that - having a conversation where two people show respect for one another. TJ said that I can reach out to him directly for assistance with either ski clothing or ski rentals.

Eric was amazing at helping me find the perfect ski boots. He was extremely knowledgeable. Having…read morethe right boot is everything thank you Eric.

Before I bought my wife some skis, she was renting them from Happy. They were always super helpful…read moreand friendly when we called them over the phone, and you can tell they actually wanted to help, even if we just had a question. Their prices are a good value, and we found it easy and convenient to rent from them and are at a great location. My wife brought her new skis in and they helped her not only get her boots set properly, they also waxed them for her. We'll be sure to keep coming back as we need tube ups along the way, and you should too, because their customer service will blow you away! Cheers!

Great spot for last minute skis , knowledgeable associates, flexible return policy…read more Used their internal brand "aspen" surprised me with how well they held up on the keystone resort A bit heavy but still good quality

Awesome day rafting! Sam was a great guide so ask for him if you can! Everyone there was super…read morehelpful so make sure you choose RMOC for your day on the water.

Cannot say enough great things about the guides at RMOC! I just finished a 4-day kayaking group…read moretrip (both on a lake and the Arkansas River). Our guides (Allyson, Kate, Lee, and David) we're super knowledgeable, friendly, and most importantly, always kept us all safe. Many of us had zero-low prior kayaking experience and helped with everything from getting us fitted for our gear, making sure we can exit our boat if we flipped over, particular strokes, and how to navigate the rapids. Definitely recommend booking a trip with RMOC!

I placed an online order for several clothing items, all size small. The order came quickly, but…read moreone item was incorrect. They had sent me a large. I double-checked my order confirmation, and I did indeed order a small. I contacted the company the very next day through the "contact us" link on the website, which sent them an email. I received no response, so I began calling them. And calling them. They NEVER pick up, but you can leave a message. After about a week, I left a message. No response. So, I had to pay for shipping AND insurance (to be able to track the package in case they claim they didn't get it) to send the item back as a straight return. Well, still haven't heard from them. Next step: Disputing the charge on my credit card, since I never actually received one of the items that I ordered. What a mess. And oh, they have a Better Business Bureau rating of an F. Apparently this is common practice for them. They should be shut down.

I placed an online order for a Patagonia jacket on December 23rd and requested two day shipping via…read moreFedEx. After a few minutes, I received a confirmation email. Because the next day was Christmas' Eve, I sent a message to them via Facebook to ask when the jacket might be sent out and they got back to me and mentioned that the jacket would be sent out that day. I received the jacket two days later and am very happy with both their customer service and business. Thank you Next Ascent Outdoor and Sport!

Personable, and reliable service. Down to earth, honest…read morequality business. Highly recommend.

Amazing local bike shop! The owner Scott is so friendly and knowledgeable. Our new place for sure.read more