There is nothing like paying for an ice (literally) cold burger that the bun appeared to have a cup of dishwater dumped on top! However I got the best burger my husband's cold burger was raw/uncooked and had the dishwater dump as well. I strongly encourage anyone to be cautious and check your food prior to pulling out of the drive through. There is no circumstance I will ever go there again. read more

Ordered a large fry it was literally a little over halfway full. I mean why order a large when it's never what you get. Do better read more

Whataburger - Fast Food Near Me - Texarkana, Arkansas

We went inside after a cross-country race, and we were hungry. There was a long-ish line, but we did not wait long. The burger was delicious, the fries were good, and it was overall a pleasant experience. Good job, Whataburger! read more

Whataburger - Our food - Fast Food Near Me - Texarkana, Arkansas

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is the perfect burger place, but only in the South. It is the - "In N Out" or "5 Guys" of Texas. People in Texas love it and so do I. The location is always safe and casual due to the TRUCKS AND TRUCK STOP. When you're driving the Texas Interstate or State Highways, the sign showing Food, Gas , Lodging is always referring to a (or Dairy Queen) next to a Truck Stop selling Knick knacks of the state you're in. I love shopping in a truck stop too. They have the best inventions for life on the road. I am missing them now! read more

they forgot my large french fries and small milkshake but i got my bacon cheeseburger and medium fry with a Dr Pepper and even says on my receipt, my whole order with my milkshake and fries, but delivered without my milkshake and fries read more

Don't. Just don't. We waited 30 min and the burgers were nearly cold. Cheese not melted at all. Fries not fresh. Chocolate shakes not mixed up. Just syrup barely swirled in. Just keep going until u get to Texas to eat or whatever next town depending on where your headed. Seemed unorganized and chaotic in there and not friendly to boot Oh and I had a HUGE chunk of lettuce stem on my burger. read more

I went through the drive most times, but I love the outer and inner 50's design. It could be a little nicer (some of the booth seats have small tears near the top of them.) I absolutely love the Doctor Pepper Shake, but the burger themselves were also pretty good. Then every time we ordered we somehow got the nicest person in the entire fast food industry here in TXK. Everything was "my pleasure" "we'll get that right out to you" "have a blessed day" and so on. read more

10-ish, Saturday, Easter eve. The cashier carefully avoids any semblance or manners or customer service: no welcome, no 'May I take your order?', nothing. Yes, he was pretty rude in an 'ignore the customer standing before you and ordering' kind of way. Jalapeño Whataburger was great! Fries were okay, warm but not hot, and kinda greasy. There's a critical shortage of malt! It's been maybe six months since they had any. It's in the menu, but it's a hoax. read more

I brought Barbie to Whataburger Even though she thinks that meat is murder What ocurred in the toilet? It's on film, I won't spoil it But everyone in the lobby heard her This location has super friendly employees and super cute customers and a 24-hour lobby with an outlet that came in handy when I was traveling across country, and the place reaffirmed to me what I already knew. Which is that I am really not a big fan of Whataburger. I had a half decent chorizo egg taco which my server didn't even realize was on the menu. I had some pretty decent fries that don't really live up to the magic of McDonald's fries although they were fresh cooked so I give an additional star for that. And I had one of the worst chocolate milkshakes I've ever had - I asked for a small and ended up with a massive thing. I felt sick and bloated afterwards and only drank a third of it before it hit the trash. Fast food is definitely not my thing and even if it was, Whataburger is far from one of the better ones. The burger itself is all bread and pickle and relish and mustard and no meat - the patty itself is extremely thin and nothing to write home about. Not really sure why people love it so much but nevertheless I'm glad it exists. read more

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I had the double cheeseburger and would rate it as better than Sonic burger but not as good as Culver's. About what I expected though. Service was decent. I would eat there again. read more

The food is overpriced. The honey bbq chicken strip sandwich is good.Is it worth $9.49?Not to me.A medium drink is $2.49.A medium fries is $2.49. Catherine is a great cashier. I got an extra fries so I gave them away. read more

There are not any Whataburger restaurants where we live but I've heard or read about them for years. So when we stayed overnight in Texarkana, AR, and I found that there was a Whataburger about a mile away from our hotel, I had to try it; and I wasn't even very hungry. My wife had to be on a conference call so I agreed to go there for a take out order. Since it was my first time at a Whataburger, even though I had reviewed the on line menu, I still needed to look the menu over for a few minutes to decide what to order. We had seen an advertisement for a Coffee Shake that we wanted to try (we often refer to ourselves as a marketer's dream) so I ordered two large ones. Then I also ordered a Whataburger Meal (after all, it's called Whataburger) and a Grilled Chicken Sandwich Meal and substituted the shakes for the meal soft drinks. The sandwiches were a good size and tasted good, although they would have been better hot, as a dine in option as well as the fries. The service was a little slower than I normally experience at other fast food chains but was reasonably friendly. While I was waiting I observed a customer walk in and ask for the manager about an order problem and the manager immediately took care of making it right. Overall this was a good first experience for me with Whataburger but next time I think I'll dine in instead. read more

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The best Whataburger I have ever had. The service was great. The fattest double meat double cheese I've ever had. Great job.

This place is absolutely negative stars for service!!! Prepare to wait ANYTIME you go. We ordered 1 TA Quito meal, 1 cinnamon roll, sweet tea and black coffee at 6:52am. I paid at 7:01 at window- no food , pull forward. (Which is stupid because this is one lane and no one can pass.) I was handed my food at 7:16 with no straw, no napkins and no fork !! The guy asked me to do the survey.....! It Whataburger and we love it but this place is ridiculous! I don't know how they make it. I almost left the food due to time I had told myself 2 more minutes and I m gone. read more

In the Drive thru we ordered a burger and asked could we pay with two debit cards, partial payments, we told yes. When we got to the drive thru, the attendant attempted to put the money on there and it declined. We told her we wanted ,$5.00 to the first card, and they told me were not allowed to do that were allowed to pay cash plus card, which was not what we were told . The attendant called the manager to the window, the manager said they were not allowed to do that. I proceeded to give another card, which they charged the full amount on, after they told me they would run the first card for $2.00. They charged the full amount on that card, speaking to the manager, I made a complaint that this was not acceptable, the manager did not apologize at all period, I was very offended. The manager did not seek to offer me any reduction or free food. Again I was offended in their lack of customer service and friendliness. I will not be purchasing from them again and I hope who reads this will understand my situation and treat this establishment likewise. read more

Felt like I was eating a whopper with McDonalds fries! The only issue was the burger was as cold as the lettuce, made me feel like a patty was pulled from the fridge and put on a bun. read more

Honestly for fast food burger place this is one of the top places I've had. The chicken tenders are also very good. I've never had spicy ketchup before but theirs was very good. Great place to stop if you're on the road. read more

Before reading the reviews, we stopped in here because we love their breakfast taquitos!! Welllll, one of the worst ones for customer service...we literally sat in the drive- thru waiting for the attendant to get on the speaker and take our order so, we decided to pull up to the window...we waited....waited and waited another 10 minutes...I finally walked inside and asked the inside employee if they were working the drive thru today- the older lady with the dress on said she just put her drive thru headphones on!!!! Huh??? Wow! So I shake my head and walk back out to the truck, keeping in mind we are pulling a camper through here and cant back up- so we finally get to the window, truck in front of us taking forever, and she takes out orfer BUT makes us drive over to the Raceway gas station next door...we waited in line...people behind us was honking like crazy. !!!!!WORST EXPERIENCE EVER!!!!! Will not be back- read more

Whataburger - Sausage taquitos. Cheese not melted - Fast Food Near Me - Texarkana, Arkansas

I am not from Texas, don't claim to be, and don't want to be. I've heard this is the greatest fast food burger around from a whole bunch of Texans so let's test out their theory. First of all the fries. These are the closest thing to McDonald's Fries you'll find without a Mc in front of them. Not bad at all. I ordered a Double Meat Whataburger with everything. I hate to admit it but it is a mighty fine fast food burger. Maybe the best I've had in the realm of fast food. Seasoning is tops for me and this burger was well seasoned. A McD's like French fry and a large well seasoned burger makes this a thumbs up positive review for me. The Yahoo at the window sucked and service wasn't fast but the food was nothing to complain about. Whataburger is good to go with me. read more

Whataburger - Double Meat Whataburger - Fast Food Near Me - Texarkana, Arkansas

Employees could learn a thing Or two about customer service. Everyone looked totally miserable and like they could care less.. Extremely rude register worker Who for whatever reason didn't understand the order even after explaining multiple times. Order came out wrong, and STILL didn't Understand when re-explained. Another employee understood and made it correctly, thankfully. I will admit, the food was good.. But, Would not recommend unless You enjoy repeating yourself 10 times & receiving a horrible attitude in return. read more

Well, I literally passed 5 different Wendy's cuz Texans shout eat at Whataburger when they've been out of state 5 weeks. Yeah, no. So what can I say? Staff was friendly. They got two stars for that. Fries tasted limp and soggy, like they were made fresh @45 minutes prior to my order. Sodas? Flat... which one? Um, almost all of them? And the spicy chicken... tasted like it was just made fresh, for lunch, yesterday. Soggy, chewy, rubbery...(Gotta pull one of the stars) Can't say this is the worst Whataburger I've ever had, but, it's pretty close. read more

I never hear the end of the Whataburger/in-n-out rivalry from my Texas friends. I'm originally from California so In-n-out burger will always hold a special place in my heart. However, I had to see what all the hype was about with this Whataburger place. My BF and I stopped at the first Whataburger we could find on our cross country trip, which happened to be on the state line between Arkansas and Texas. When we entered we were greeted almost immediately and asked if we had been helped yet. After a few minutes of deliberating, we decided to get a jalapeño cheeseburger, a BBQ chicken strip sandwich, fries, and onion rings. I also got a chocolate shake and my BF got a fountain drink. We were helped by a woman named Lela who was so awesome! We could tell just by talking to her that she was passionate about working for Whataburger and told us about their famous spicy ketchup and how some people even collect them (they are all numbered). Our food came out quickly and was pretty decent! The fries and onion rings were superb and my BBQ chicken sandwich was pretty good. For some reason, I just wish it had been on a bun instead of Texas toast. My bf's burger was pretty solid, too! Lela also brought out my milkshake...which ended up being twice the size of a normal milkshake. No joke. It was probably at least 32 oz of milkshake. Lela, you the real MVP! After we finished eating, Lela even came over to ask us how we liked everything and chatted with us for a bit. I have to say that I am extremely impressed by Whataburger's customer service and their employees. Hospitality and friendliness definitely goes a long way. read more

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This has been my Texarkana burger stop for years when I drive to and from Texas. Never had a bad burger here and it brings back great memories of the type of burger I grew up eating. Today my bun wasn't toasted quite enough, but other than that, no complaints. read more

Here, the staff is always waiting on you hand and foot. They joke with you, make you feel comfortable, and make sure you have what you need. The food was good, and the staff was wonderful. We will definitely be back. Ordered the patty melt, what a chicken, and other burgers and fries and onion rings. No complaints, besides my cousin saying the chicken sandwich wasn't "at its best" There were two men who were really great servers/workers. The restaurant and the bathrooms were decent (cleanliness). I wish they had bigger parking, though. read more

It's a Texas-thing....You wouldn't understand, but you don't know what you're missing. Better than the national burger chains. read more

Whataburger - Fast Food Near Me - Texarkana, Arkansas

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food was hot and made swiftly big applause to that night team doing a great job extra applause to the manager miss K ( not to misspell her name ) thx for the great service and atmosphere keep it up y'all! You got my guys feed and on the road again in no time, H-Town sends its love !!! read more

glad to know it doesnt matter what i order because they are just going to put what they want anyways every order is lowkey a mystery.

So disorganized! They have a person at the door that yells at you to use hand sanitizer. While ordering I literally watch him go in and out of the door. But yet I went to walk out and he yells at me saying that I need to go out the front door. read more

This was the longest wait I have ever had in any drive though... ever... at any fast food restaurant. Bravo. 40 minutes in the drive through to receive my food, all with a less than stellar customer service experience at the window... almost as if it physically hurt to make an effort. There are still 13 cars behind me as I pull away with my food. *eye roll* read more

Made mine just the way I like it. Plus I asked for extra, extra, EXTRA onions. I got every onion asked for. I. LOVE. WHATABURGER!!!!! read more

This was the worst Whataburger I've ever been to!! The table was dirty with food and something sticky. They were super annoyed when I asked for a paper towel to clean it. They also tried to charge us for ketchup when they handed it out to other tables. My burger was super dry. The only saving grace was the lady who stepped in and wiped the table for me. It looked like she was the only one working. The others were chatting while she was killing herself running out drive through orders. read more

Had to wait for food and when we received it was not hot. Asked if our condiments were in the bags we were told they were and when we pulled off to keep from blocking others since only the drive-thru was open. we discovered we not only had no condiments but also no napkins. Just a disappointing visit all the way around.w read more

My first time visiting Whataburger it was most definitely a treat and a blast from my childhood the food was very good and hot and the table service was a added plus I enjoyed my dining experience indeed read more

Place is a hole. The whole area is terrible. Wouldn't recommend this place if from out of area. Doesn't seem very safe. If on the highway, avoid this area altogether. read more

The food has been a bit fresher the last couple times I've eaten there. However, the young woman at the payment window was very rude to me around 10:30 am on Friday June 25th. I asked to speak to the manager. I explained what happened. She didn't seem in the least concerned. This annoyed me so I said I would contact Corp. She that was fine; corporate would just send the complaint back to her and she would be calling me. I'm not sure I ever remember being treated as rudely as those 2 young women treated me. Since the only other whataburger in town has such poor food quality they will probably get away with having such poor customer service skills. That is unfortunate as neither should be working with public. Someone should tell them both their paychecks are signed by the customers spending money at this establishment. read more

It's Whataburger. It is open 24 hours and after eating elsewhere last night we realized this morning was going to be it to get a burger before heading east where there are no Whataburgers. So at 8:30am we had a burger and fries. Piping hot (probably because everyone else was eating breakfast) Everyone was nice. They brought the food right out. They have sweet tea. I might not eat here all that often if I lived here, but today was good. It's a typical Whataburger. read more

They don't care about the customers and making the food right.I ordered the Party melt with all of the veggies and extra All I got was meat and cheese read more

Those almost as big as a flap Jack. As far as I could tell they were bad to order and it shows it the quality of the burger. It's a bit pricey but you get what you pay for. read more

Traveling from Ft. Worth back to D.C., I figured I would get my last Whataburger for a while and decided to stop in at this one. Upon walking in I noticed there were about 7 people working in the back, to about 2 customers in the restaurant. They were kind of snapping at each other and being quite loud, I was turned off and immediately expected a mediocre experience. The girl taking the order was sweet so I ordered and awaited the #5. Oh. My. God. I have been to many Whataburgers, in many states, this was the best I think I have ever had. The meat was juicy and the cheese was melty, it had that drip of grease that you want in a burger. The buns were perfectly toasted, it was a masterpiece. The fries were above average also. If I ever find myself in Texarkana again, even if it's not a set time for a meal, I will be having another #5. read more

On our travels back into Texas we stopped at Whataburger the first chance we got. Well this location was not as favorable as our other visits we had at other locations. The soda fountain was not working during our visit but they did have cans of everything they were providing for the customers. The food was average tasting and the fries felt like they were missing the good flavor that you usually expect with Whataburger. Next time we will probably continue driving a little further into the Texas area for another place to eat. read more