My experience at Texas Roadhouse on 2041 Mall Dr was fantastic! The food was outstanding--tender, juicy steaks cooked to perfection with that signature buttery flavor, paired with fresh, hot rolls that melted in my mouth. The service was top-notch; our server was friendly, attentive, and ensured everything was timed perfectly. The ambience was lively yet cozy, with a warm, rustic vibe that made the evening special. I'd rate it 5 stars and can't wait to return! read more

Love this spot. Haven't been in a while missed it. The service was good. I forgot her name but she was welcoming

I should start off by saying the last review.I did of this restaurant.I gave it a 5.It was a wonderful experience. This visit not so much. Our waitress was very nice, but the food wasn't. I probably wouldn't be writing this review but you can't order something and have it come back to you wrong both times. When the manager brought us the second hamburger, and saw that it was also overcooked oand saw that it was also overdone. She asked if I would like to have a send back again.And I let her know that we've already been there almost an hour.I was hungry and I would just deal with it. She didn't apologize but what she did do was she took $5.00 off our meal. She didn't let us know what she had in mind it would of been nice. I should say as always the is rolls were to die for. read more

Texas Roadhouse - This is a picture of the second hamburger served to me after I sent the first one for being overcooked. I ordered medium. - American Near Me - Texarkana, Texas

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First...our waitress was amazing wish I could remember her name. This is the 2nd roadhouse in 2 different states...sides were slightly warm, steak and shrimp over cooked. The tray they use to bring out drinks must be wet cause the straws we got were wet. Takes a minute to take the wrapper off then the straws are wet going into your drink, because you don't have napkins yet. No more texas roadhouse for us. We did ask for 1 of the sides to be replaced cause we wanted at least the cheese on top to be somewhat melted...but no came back a new but still not warm enough read more

Food and waitstaff was excellent- highly recommend stopping place! From 6oz sirloin to beef tips and. Ashes potatoes to pork chop, salad and greens. Bread was delicious- fun atmosphere/ not LOUD like mist of them.... Totally enjoyed everything about it! read more

After covid, TRH TXK was marginal at best. Service was horrid. Food was poorly prepared. Easter supper 2023. Exterior and interior are clean and in good repair. Aiylin (sp) is a phenomenal waitress. She was attentive without being intrusive. The prime rib was the best I've had in years, if not decades. It was properly cooked, tender, and had a wonderful crust. The baked potato was excellent, although TRH doesn't have green onions. Aiylin suggested diced red onions. Yes! The Caesar side salad was eggcellent. 'Caester''? The rolls weren't their normal 'greasy'. It's time to try TRH, again. read more

Texas Roadhouse - Prime rib and tater. - American Near Me - Texarkana, Texas

At 6:30, we placed a pickup order for 8:00. We get there (admittedly early at 7:52) and they decide right then to tell us that there isn't any pulled pork for the pulled pork sandwich, when it's they've had an hour and a half since we ordered to tell us so that we could change it, instead, I have to decide right then and there what I want instead so I just go with the safe option and get a grilled chicken Caesar salad, and the person asks me what dressing I want, I say Caesar dressing and she looks at me like my head is on backwards before saying it'll be about 10 minutes for the salad to be ready. It ended up being almost 20 minutes before it was finally ready. After were a few minutes away, I get a call saying that we need to come back because apparently the salad was $1.60 more expensive and they can't just add the charge onto the card, which we obviously were not going to turn around just to pay $1.60 after all the BS they had put us through. Then we get to our hotel to eat, and my fiancés crispy chicken salad came with grilled chicken, and they didn't put the Italian dressing she had asked for, nor did it come with the blue cheese which was an extra charge. Also the hot food (my father-in-law's steak, the rolls, and the chicken for the salads) was cold because of waiting 20 minutes for the saddest salad of all time. It was literally chopped pieces of lettuce, chicken, croutons and shredded cheese. I understand they're busy on a Friday night but it does not take 20 minutes for just that. Awful service, awful food, and staff whose entire job is to ragebait customers read more

Haven't had all my food yet. But the salad is decent (despite them rationing the Caesar dressing.) the rolls and butter that come with are like they were made as tribute to a deity they're that good. I like the classic 80's steakhouse look and feel about the place. Good presentation staff is very attentive and patient. Overall 4 stars because I haven't eaten the main event yet. Edit: just had a piece of the steak. It just fixed my issue with the salad because the steak is just as good as the rolls (quality wise they don't taste the same lol) read more

The offer of a Senior discount is a lie, no location offers that.I just left the Texarkana location , and after showing the web page to the manager, he still refused the discount. They need us more than we need them, please see Applebee's, Red Lobster, etc who are closed now. read more

Everything!! Have been there several times. Always great food and service. The ribs are always so tender they fall off the bone. Never had a bad experience at this restaurant. Will be back. read more

We put in a call to this local establishment and was greeted by coy rude, nonchalant customer service rep order take who answered the phone with a rough hello like she was at home duh? Go figure & she did it several times she was extremely extremely rude.We were about to place a order over 300+ from a local government agency on ystrday for our night shift. I talk with the janky asst Mgr #female who gave phone vibes like she could care less as well. I did pass the info on to my superiors. You all don't ever have to worry about us calling back read more

Cold hard ribs, cold french fries; few of them were warm. House salad was good. One glass of tea. Not refreshed.

Had supper here tonight. Wife had 10oz prime rib, I enjoyed the 8 Oz Sirloin. Both excellent & wonderful quality & value. Busy place, usual noise/music levels. Plenty parking in lot. Nice waitstaff & mgmt. All better than anticipated. Rick read more

Never can go wrong at Roadhouse! Always consistent and always have great customer service!

Everything was delicious and the staff were very friendly. Lots of good meat and potatoes. Liked the music and overall atmosphere.

I had a terrible experience with this place. I specifically clarified THREE times that I did not want bacon on my fries due to dietary restrictions. I even emphasized it when placing my order. Yet, when my food arrived, there was bacon all over the fries. read more

The food is very good their and the service is very good too and the ambiance is very good and I alaways get the kid steak with mashed potatoes read more

Passing through coming home from vacation, we found one of our favorite restaurants and prayed for seats at the bar around 2 on a Sunday. We got lucky! (They were SOOOO busy) We love TRH... We visit them anywhere we encounter them to try to figure out the meanings of the murals that surround the bar top. Ainsley was our bartender and she was doing an absolutely phenominal job handling all the tickets, watching her bar top, and still paying attention to every single detail. I mean she asked every one of us which parts of our meal we would like out first or all together... if you haven't worked in the industry, that is not easy to keep up with, especially in a super busy restaurant. The thing about TRH is that for the most part, the service, food, quality, and experience are usually extremely consistent across the brand. The people genuinely do seem to really love their job and every team member's role plays a part in the guest experience. Way to go folks! read more

So you'd think after a few hours of them being open that they would be in there prime, but the opposite is the truth, we live 30+ minutes away so we ordered to-go and not only did they totally forget our sides for my steak but the steak was still moo'ing when I cut into it. Absolutely disgraceful and if it wasn't for yalls rolls yall would be a failing company and its pathetic... to add it was so raw we had to throw it back on our own grill to get it to medium rare read more

So good! I got beef tips and rice and it was so yummy! We got a great waiter as well and it didn't take too long to get our food. Will be coming back! read more

Texas Roadhouse - Beef tips n rice with a baked potato - American Near Me - Texarkana, Texas

20 minutes to be seated - ok, can live with that. $30 for a bone in ribeye that I could hardly cut with a knife - let alone chew! My son's fries were room temp and soggy. Was charged $1.99 for using kiosk that I didn't use. Waiter didn't come back after dropping off ticket so I couldn't refute the charge. read more

I really really hate giving a bad review to my most favorite restaurant but my last few visits to this Texarkana location has just been absolutely subpar at best and today was the worst. My hubby and I along with a friend came in around 3:00, ordered drinks, appetizer and 3 meals. Not that many people in the restaurant. We can see much of the staff chit-chatting. Our drinks came fast but after about 30-40 minutes, no appetizers. We asked our waitress and she brought it out within minutes but it was barely warm. I could tell that it had been sitting out for a bit. The cheese and bacon on the potatoes had hardened. When our meal finally came, the sweet potatoes were charred and marshmallows looked almost burned. The cheese on our Roadkill dish had hardened and the mushrooms shriveled. We should have returned it but we were starving since this was our first meal. Sorry we didn't take pictures. I really do love Texas Roadhouse but Texarkana has to get their $h!t together. They're ruining Texas Roadhouse reputation!! read more

We were seated through a plethora of gathered staff members. Some masked and some unmasked. The host ushered us on as if it was no big deal. This was the first hint we should have left. Our table was then overly crowded by staff who were gathered to celebrate a customer's birthday at a neighborhing table. This was completely uncomfortable in COVID times. If we had not already ordered, my family would have left. Do not recommend. read more

Food is always great. If it wasn't there wouldn't be such a wait. I love the Kabobs, the rice and vegetables that come with it are so good. Drinks are awesome, great waitstaff. Nice friendly environment. read more

Texas Roadhouse - Sangria Margarita - American Near Me - Texarkana, Texas

After getting hockey pucks called cheeseburgers, we waited 20 minutes for replacements; which our waiter let us know had been ready for awhile, but he couldn't bring them to us because his manager had to. Finally she brings them. However when we point out our son's chicken breast is burnt and dry, she doesn't really care. Anyways, thanks for the 10 dollar discount on the ticket and wasting an hour and a half of our time. read more

AWFUL. There is a point were saltiness is not only tasted but felt. Know what I mean? The salads were excellent; we can begin there. But then things got bad. Somebody in the kitchen needs to lose his salt shaker. Shrimp, saaaalty. Rice, salty. Clarified butter, salty. Steak, salty. Steak, overdone. Second steak salty and overdone. But it gets worse. Both steaks were only slightly thicker than a breakfast steak, and about a third fat on the end. They damn sure did NOT look anything like those steaks in the showcase. The waitress did all she could to correct the problems, but I got disgusted with the whole thing and gave up, so we boxed the steak for the dog. I'm angry...and I hope the dog forgives me. read more

Top notch hospitality with tasty great value. Staff was very accommodating with numerous servers and managers constantly checking if anything is needed. They operate with 100 employees at a time read more

Texas Roadhouse - a view of the texas roadhouse from the parking lot - American Near Me - Texarkana, Texas

The Texarkana location offers Great steaks and sides dishes. Always busy. Great rolls. Good staff. Good rolls.

Worst steak I've ever had a Texas Roadhouse. The guy who served me was pretty cool though, but the food was not good. If I had known I would have gotten this trash steak I would have gone somewhere else. read more

If you ever eat at this locatio, I highly recommend that you eat in house. TOGO orders seem to be a problem with consistent misses on orders. Check your order before you leave. read more

We were both thinking steak....so decided Texas Roadhouse was on the way home. She had the Sirloin and Shrimp along a Coke. I had the Portobello Mushroom Chicken with a Sweet Tea. Also a cup of Chili. This place knows/does Chili the proper way. NO BEANS! And it was awesome! I was tempted to order a bowl to go, but with 3 hours to drive and limited room...decided against it. We both fully enjoyed our meals, and because of those awesome rolls...and the chili....couldn't really finish mine, so that came with us. Service was just as good as the food! Hooper did a great job!! Parking can get tight if they are busy, but you should be able to get a spot. COVID-19 precautions are fully enforced. Masks required to get in, remove once you are seated, but if you get up...mask on. All employees wearing masks and gloves. I think I might be hooked on this chain....oh the horror! haha. read more

I have never been to a bad Roadhouse. Consistently good food. Unlike other places the food quality and portions have not gotten worse as prices rise. Highly recommend. read more

Look, I'm in Texas. I probably should be eating a Steak at some famous "one and only" type place but Ol' Pa is a Texas Roadhouse Loyalist. What kind of a Son in Law would I be if I didn't rub it in his face that I went to a Texas Roadhouse in Texas so here I am (Yes, I realize that Texas Roadhouse isn't from Texas). I ponied up to the bar where Abby and Kelsey were working. Both of them were friendly, personable, and great at their jobs. My Steak was great just as I have had many times at TRH. Sometimes they are good and sometimes they are great. This one ranks up there with one of the best I've had at a TRH. Ice covered beer mugs, a hot tender steak, and excellent service made this a trip that Ol' Pa would have approved of. read more

Texas Roadhouse - House Salad - American Near Me - Texarkana, Texas

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