Took my adopted parents to Whataburger for their first time. They were having a hard time seeing the menu but Latoya H handed them hand held menus without being asked too. She was super friendly, funny and helpful. Dad even said the service def made it a great dinner. The store was clean even on a busy Sunday night. Our food came out fast, hot and correct! We ordered a Honey BBQ Strip on Texas toast Combo, a Sweet & Spicy bacon burger combo, a #1 Whataburger meal combo no cheese and a #3 Whataburger meal combi w mayo and cheese! We enjoyed all our food! Latoya H and the gang are doing a great job at this store! Keep kicking butt ladies and gentlemen gentlemen! read more

Whataburger - Me!!!! I look great for a 54 year old hold a #54 - Fast Food Near Me - Tallahassee, Florida

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Updating this review of my driving-back-to-Orlando-from-home Whataburger. It's the most convenient one off of the I-10, so I frequent it. Ambiance of the drive-thru is fine. There is plenty of room in the parking lot for the long line of cars to snake through. Service is fine. Whataburgers in general used to be faster, when the majority of them were franchise owned. Now that they are all corporate and owned by a big business daddy, you can be in store for a long slog of a drive time as you wait for your food. Hope you are listening to an entertaining podcast. As for the food, it's pretty standard. The best fast food burgers on the market right now, fries that are just salty enough and fried to a perfect golden color, milkshakes that are thicc, flavorful, and not too sweet, and of course the best condiment that was ever invented, the Spicy Ketchup. Every time I come, I ask for extra extra Spicy Ketchup, because I don't have a Whatburger near me. So, obviously this place is kind of a dump, but it still cranks out deliciousness, so I keep coming back. read more

Absolutely horrible. We literally come here every time we roll through town because we don't have whataburger where we live and we miss it. This staff are at this particular location are the absolute WORST. Could literally give a flying you know what about their demeanor, customer service, timeliness of an order, or getting the order right. After many attempts I am happy to report we have FINALLY learned our lesson and won't ever be back. Maybe when customers stop coming and employees have to find work elsewhere a light bulb will go off for management and the employees, but I doubt it because no one is smart enough to get that these days. read more

Wife and I ordered 2 whopper junior meals. Food was served in about 10 minutes! The buns were cold, the patty was cold and the cheese was barely melted. The milk shake was cold as it should be! Paid almost $20 for 2 cold burgers. We will probably go to Culver's next time. read more

3 adults got sick after eating there ! Love whataburger , but not this one ! Don't eat here

Honestly, didn't even order from here but the attitude from the team and management was completely rude and unprofessional . I was told of the bat that my group/family of 8 was not worth their time. On top of that, when we were waiting to get helped they threw someone's food back to the counter because they didn't come pick it up when their name was called ONCE read more

The worst customer service I've ever experienced. A place in order for delivery two hours ago and it still has not been delivered then I get a message it's been canceled! There's a reason people don't use Whataburger read more

The best fast food burgers!! The patty melt is the best! And where else can you get. dr. Pepper milkshake?! Highly recommend trying the Dr. pepper milkshake. read more

Whatabuger is delicious. This review is on this location. Avoid this location at all costs. Placed an order on the app for pick up at 11pm. It said it would be ready in 7 to 10 minutes. Arrived at 11:11 and tried to open the door and it was locked. There were about 20 teenagers inside. Someone came to the door and started yelling thru it saying " we're closed. Go thru the drive thru!" I explained to them I had a pickup side that was ready and the said it didn't matter, still have to go thru the drive thru. There were able 12 cars in front of us in the drive thru. We waited 20 minutes and not one car had moved. While my husband waited it the car I tried to go inside again (its now 11:36pm and my food was supposed to have been ready 25 minutes prior). Again, same thing. They said "we're closed inside, go thru the drive thru" but no one inside was working! When I got back to the car we still had not moved so at that point we just gave up. Issue was, we paid over the app. $35 and no food. Had to file a complaint with their customer support and it took 3 days to get a refund. Of course no other compensation was offered for this horrible inconvenience and terrible service. There are a lot more restaurants in that area who would appreciate the business. read more

Whataburger - Fast Food Near Me - Tallahassee, Florida

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There is never a single time in the morning that they don't take forever. 2 people in line and we waited 20 minutes. 5 more people ended up in line during that time. This restaurant is always dirty and their decor is lacking. Their food is either burnt or cold and soggy. Not a good place if you are in a rush, or not in a rush. read more

Service is super slow and ignored by many of staff members for obvious reasons. I pre ordered via APP about 5 minutes before I arrived to the location. Checked in with curbside, waited 20 minutes from the expected time range and no one came out. I proceeded to go inside then ignored by several staff before finally some asked me if I needed help. I said that I've been waited 25 min and asked the status of my order. In short, they made the order literally in front of me because it was missed. "Sorry sir" Customer services does not exist and very disappointed but we are in a new world. Also, this isn't the first time I've been in to this specific location and the service was slow and customer service was not very good. read more

The food was great. I ordered a patty melt, fries and sweet tea. I ordered it through their app for curbside. The young lady was awesome. She greeted and thanked me with a great hospitable demeanor. The exterior was well kept and I liked the old school design. read more

Whataburger - Patty melt fries and tea - Fast Food Near Me - Tallahassee, Florida

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Man oh man, i walked in with little expectations, expecting nothing special but oh boy was i blown away. The service was absolutely wonderful, they greeted us and everyone else that walks in. The area was very clean and the environment had a warm energy with everyone laughing and being friendly to each other. The food was also incredibly delicious, so much that i'm tempted to order more. read more

Back to whataburger on the Parkway!! Back in the day it was The Bigg Three- Wendy's Whataburger and Whopper!! Only whataburger has maintained its status to me ...... Love that double burger with an order of large onion rings, get a strawberry shake .... Curl up, get that hibernating sleep and wake up in a month!!! Dropping the Mike and walking off!!! What's burger is what A Burger!!! read more

Don't go through the drive thru, even after you get your food you'll still be stuck in line with cars ahead of you waiting for their food, and there's no other way out read more

Whataburger's appeal to me comes in it's exclusivity. The only time I can get food here is when I am in northern Florida. My fiance and I drove to Tallahassee Thursday night and were looking forward to the late night burgers. We arrived in Tallahassee around 10:30pm. We headed on over to Whataburger and there was a line in the drive-thru. Every time I've been here, there is a line. We didn't wait too long and things moved along pretty quick. I ordered the double meat Whataburger and my fiance ordered the Whataburger Jr. Both were ordered as medium sized meals. While ordering, I could barely hear the person on the speaker. On top of that, apparently he could barely hear me, when I was almost yelling. I double checked my order with the employee before I left the speaker and everything was right as he read it to me. We then moved our way along the line to the pickup window. It only took about 5 minutes to get around to the window. Our food was already bagged and ready to go. I then realized why I could barely hear the person taking my order. He was wearing a mask. The total was around $18 for the two meals. The lady at the window was friendly and handed us our food. Once we got to my parents, we dug in. I am sad to say I did NOT get the double meat burger. Only a single. I double checked the receipt on the bag and sure enough, I paid for a double. The fresh veggies on top were good, with the lettuce, tomato and pickles. The burger itself overall was good but not mind blowing. The fries were also ok. They were lightly salted but didn't taste super fresh. My fiance and I looked at each and were disappointed in our meals. Perhaps our expectations were too high coupled with the excitement the whole ride up. This fast food meal was about the same as any place for a quick burger and fries. That being said, we will likely not stop here again on our next trip to Tallahassee. read more

I'm a North Carolina native and I was excited to try Whataburger for the very first time. It was incredibly busy, we came on a late Friday night and it's definitely the hang out spot for all of the college students. We were in the drive through for about 45 minutes. I went with the Patty melt and fries while my fiance got the burger, fries and a shake. Let me just say, these are the best fast-food french fries I've ever had coming from a french fry connoisseur. Pillowy soft and perfectly crispy, they're like if McDonald's and In-N-Out had a baby and with that spicy ketchup it was transcendent. My patty melt was also amazing, greasy, buttery and delicious. My fiance didn't enjoy his burger as much as the patty melt, but he said the milk shake was delicious. Can't wait until I can get my next fix! read more

I used to come here a lot when I was coaching Little League at Levy Park. Had many a relaxing late supper after practice and games while reading College Baseball Weekly. This location has been here seemingly forever and has always been a comfortable place with good service for me. Just like Burger King is heavy on the mayo on their burgers, Whataburger is heavy on the mustard. They make your burger when you order it and they make it your way. These days, when you dine in they bring your order to your table. Their ketchup comes in little tubs rather than packets which makes dipping your fries so easy. This location is open 24/7. read more

Whataburger - #1 combo laid out according to plan. - Fast Food Near Me - Tallahassee, Florida

It was my first time going to Whataburger. I was very happy to learn that they were open 24 hours because we had just driven from Jacksonville Airport to Tallahassee and weren't sure if we were going to be able to find any sort of food at 12:30 am. The woman taking our order at the drive through window was very friendly! We ordered one chocolate shake, one medium fries, one grilled chicken sandwich, one honey butter chicken biscuit, one Whataburger with American cheese and one Whataburger with monterey jack cheese, no onions. We received one chocolate shake, one "dry" Whataburger, one Whataburger with only lettuce, one Whataburger with cheese, tomato and bacon and three orders of fries! The only item we received correctly was our chocolate shake. It was very disappointing opening up our bag of food back at our airbnb, to find out we received the wrong food, and we paid $29.40 for it. read more

Whataburger - We received one shake, one "dry" double burger, one burger with only lettuce, one burger with cheese, tomato and bacon and three fries. - Fast Food Near Me - Tallahassee, Florida

I want to give a shout out to the team at the Whataburger on N Monroe. I have never been to a Whataburger before. I have to say it was rather busy, and the team were courteous, efficient, and worked very well together. Quality of the food was great. I have lived here for 20 years and this place puts the two McDonald's and the Burger King to shame!!! It is well worth the slightly more pricey items well worth it!! I will definitely be going back. Ms Katina (I hope I remembered that correctly) was the manager and working right along with everyone else. Washing trays, taking orders, and cleaning. I was very impressed!! Thank you guys for a great experience! read more

30 minute wait to get 2 burgers and fries only to be given someone else's order. Lobby full of angry customers.

Yesterday we ordered breakfast for 10 employees and scheduled it for 8:10AM. Went this morning to pick it up and they couldn't find the order. Had to go back to my car and get a copy of my order to show them it was the Thomasville Rd WB. They then found it in the computer. Had to wait 20 minutes for them to put it all together. Got back to the shop and was missing one orange juice. No one apologized and I won't do this again. read more

The service is amazing. The food is amazing. The environment is clean. Anything you could ask for out of a restaurant, especially fast food. You can't go wrong with a burger from Whataburger. read more

Don't usually write negative reviews but this place has gone downhill quickly over the past year. Terrible customer service with lazy and incompetent employees who just flat out don't want to work. Waited 30 min with only 2 cars ahead of me to receive my food and then received the wrong order. Avoid this place. read more

35 minutes waiting on food serving people that come in after me people playing with their hair handling trash without changing their gloves and then handling food real s***** service read more

The service is good . The food is lacking and it all feels like you're rushed when you order from there

This is the WORST Whataburger ever and I've been several times to keep checking if it improved and it just gets worse. Today at 11:30 I was the 4th car in the drive-thru. It took 35 minutes. I ordered the chicken strip meal. I finally get the food and go back to my office and there's no heavy or ketchup or sauce if any kind. There's a fry container but no fries and a tire in half piece of toast. WORST WHATABURGER EVER!!!! read more

First of all, everyone was nice. Everyone was professional and knew how to treat the customer well. I told them it was my first time at Whataburger and a dude named Zack suggested the sweet and spicy but I went with a regular double meat cheeseburger. I had a 3 hour drive back to my home and I wasn't about to chances with spicy food. For real, I'm not that much of a thrill seeker. I don't take those kinds of risks. Everyone, Zack included, were just very chill and didn't seem miserable like most fast food workers. I mean, they might have been miserable but it didn't show (no one would blame them tho...I mean, I don't think I'd be able to suppress the urge to smack jerk customers if I worked in any kind of retail place, mostly because so many people are assholes). My wife has an allergy to sea salt and they checked to make sure they didn't use any in their food. The burger was great. I was especially impressed by the bun. It was a little bit doughy and had some weight and substance to it, unlike buns from other fast food places, Five Guys included. The burger was also pretty big. I am a big guy (6'7 and 255 lbs) and I was pretty full after eating the burger and some fries. The fries were only okay but honestly I don't give a fuck because the burger tasted so good. Anyway, just wanted to shout-out the folks working that day (do people still shout people out? Is that even still a thing? I'm not even joking, I'm old af...I have no idea. Seems like a 90s thing...idk) because they did a great job and I will be coming back because of them and that burger. read more

I have been sitting in the drive thru for 1 hour and on top of that the food was not served well it was cold and I didn't get all of the things I ordered DO NOT COME HERE CUSTOMER SERVICE IS TERRIBLE. read more

slow!!! slow!!! slow!!! been sitting in drive through over 15 min! all we ordered was 2 sweet teas! what the heck???

Why bother commenting it doesn't change anything. Cold food, no condiments, rude service. What will change is I will N E V E R go back to this location. Corporate needs to make a surprise visit. read more

Love love love this whataburger! Fast and friendly service! Clean! Thank you for a great experience!!

This location on Monroe Street doesn't understand how to handle an online order or curbside pickup. We placed an order 15 minutes ahead of time, arrived at the pickup time, and still waited 15 more minutes for our 2 burgers. There were only 3 customers inside and 3 people parked in curbside pick up, no one in the drive through. An employee pulled up and parked in the 4th curbside pickup spot and went inside. The other people waiting for curbside pickup apparently were frustrated and eventually went inside to get there orders as did we. Don't waste your time ordering ahead. Drive 5 minutes to the Thomasville Rd location where they have their shit together. read more

When I came in the people were very nice and the shift manager made sure we were taken care of. The staff seemed to work as a team and they were very efficient. read more

Bad service. Manager had a bad attitude. Food took extra long. Lots of flies!! Go somewhere else. Don't waste your time.

Burgers were fantastic! Service was great as we got our food very quickly. The fries were nice and crispy and the employees were friendly. I went in hungry and left feeling like I was going to explode. read more

Even though the service is horrible and the building a little outdated. I can't stay away from whataburger. The best juiciest , humongous burgers around. I love the spicy ketchup to dip my fries in. The 3 stars is only for the taste of the burger. Other than that the drive thru line is always packed and even though it might only be two people in line inside you seem to wait for ever for the food. But when I'm near a whataburger I will always take my chances!!!! read more

Great spot, however they fry everything in soybean oil here so if you have soy issues this location and possibly restaurant is not for you. Typical great whataburger taste and value just a buzzkill for allergies! Watch out read more

This visit . It seemed as everyone was annoyed. Rude but nice with it. Rushing you with trying to make an order.I asked for here she said okay gave me a number when it was they called for me to get it . It was all bagged up.the friendliest worker today was Cirea I just had a bad visit this time usually the workers are pleasant. But I guess it depends on the time of day you come read more

Whataburger? Yep, that's a good question, and it appears the chain is really trying to figure it out without any success. When you think of a burger is it juicy and fresh or dry and cardboard like? If you picked the latter, then Whataburger is for you (not for me). This place made Burger King look like a classy joint. The burger was drier than your dead grandma and had less flavor than your average white person. If you like chewing without any satisfaction then this is your spot. Good luck. read more