Have always enjoyed this location, once it was built years back I was so hyped to see! The convenience of its location is great. The food is for the most part always hot and fresh (yes it's fast food some times it might not be as accurate as a restaurant). The service from the staff is always consistent, many of the staff go out of the way to ensure you are taken care of! The inside is always clean and always ensuring you feel welcomed. read more

Whataburger - Menu - Fast Food Near Me - San Antonio, Texas

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Location really does matter. I should have driven to my better location but I was tired and chanced it. My first ever Whatacatch. I'm going to all the fast food that have fish sandwiches to find my best. I need to retry at another location. For some reason they thought I wanted creamy pepper sauce instead of tartar sauce Quite a different taste. I'm not a fan. I did request creamy pepper with my onion rings and got a container of it. It was a dry slightly overcooked fish I need to try again at the better location. This location has a history of wrong sauces, no sauces and things left off. read more

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Literally waited 40 minutes in the drive thru today, and it's because they're always understaffed! The store owner/manager needs to treat and pay workers better because clearly their retention is terrible... Food itself came out cold and often has when I've come to this location in the past. Also, one time their ice machine was broken in the lobby and management literally just put out a bucket of ice for people to scoop from like wtf?! Talk about a health violation lmao Update: nvm just checked the receipt and it was actually 50 minutes wow read more

The food was delicous. There is a cook in the back, who is the best of the best--he serves the best moist meat; his mere presents made the place light up :) all staff deserve a raise 10/10 would reccomend read more

Fast food service was fast and food was served hot didn't have to wait long on my lunch break for work

Don't come here don't waste your money I know Texas is famous for whataburger but save your money go somewhere else the food sucks and the service here 0 starts if I could they took my money and didn't even give me the food I ask for read more

Whataburger, what can I say? It's almost like a stable in Texas everything about this place screams Texas, but most of all the food definitely is the epitome of what people will come and look for at a traditional hamburger place. This location is clean and the customer service is friendly. The location is very local and centralized to multiple other places that you could stop at for either shopping or on your way to hit the highway and keep running along your errands so come by check it out and tell me what you think. read more

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Ever since Whataburger was acquired by a New York based corporation, they left their "many loyal Texas customers in the dirt"! Case in point: don't offer a burger with the purchase of a medium sized fry and drink in exchange for taking a reasonable survey, then an untrained associate has NO CLUE about the process, and then lies! Your WB restaurant location was #1173 and server "Randy" was the difficult associate, and I'll be contacting your corporate number about this situation, and I will include a local TV News station because of the lackluster treatment and unnecessary confusion! You don't deserve any star rating for horrible service. But, this system asked for one! "Very Sad, Very True, and Very New York!" read more

Quite possibly the worst whataburger I've ever been in! Cashier doesn't even acknowledge me, food was disgusting, onion rings were sent back immediately, I couldn't even get a pic. My sister was livid! No apologies or any type of customer to explain or acknowledge the disgusting food that was given to us. A huge piece of white lettuce that wasn't edible. The floors were super greasy, my legs would start to spread when standing still, on my new Jordans! The manager didnt care my sisters onion rings were basically crap, just shrugged it off. Piss poor customer service, retrain the whole staff from cashier, cook, to managers. read more

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My family has been coming here for only a few months now and it's been fine for the first time but not that long ago me and my family order there to go when we got home we were all eating peacefully until my dad noticed that what he ordered only had one meat and he had ordered the number two which is a burger with two meats my dad just said what's the point we're home and I already bit it not long after until my mom had found a plastic bag on her salad!!!! This place is good but be careful of what's in your food!! And while we were waiting there the service people looked like they didn't even wanted to do there job,and they only looked happy when they saw someone they knew!!! And there is more me and my dad like I said ordered a burger which was a meal my dad got his cup while they forgot mine I asked the cashier and she just gave me a dirty look and handed the cup to me. read more

Whataburger - The Garden Salad with the plastic bag inside - Fast Food Near Me - San Antonio, Texas

Best whataburger to go to food was fast to come out and good customer service is always on point

This location making up for the bad ones, great service and great food! Thank you for the meal read more

Whataburger - a burger and french fries - Fast Food Near Me - San Antonio, Texas

I was happy this location opened cuz Marbach is always busy. I ordered two coffees, one decaf and one regular. I went for breakfast and when the drive they girl handed me my coffees she didn't even secure the lids and the coffee spilled all over me. Luckily it was the decaf and it was cold, lol, but when asked her why she didn't secure the lids, she looked at me like I was crazy and slammed the window and left. Had that coffee been fresh, it wud have burned the hell out of me. That girl didn't give two f***s, that it spilled all over my shirt, or that it cud have burned the hell out of me. Never again. I guess it's back to Marbach.... read more

Tried the new chili cheeseburger. It's really good. Not too much chili to make it messy. Just the right amount. Also had the white raspberry shake. Very good. Whataburger always kills it with their specialty shakes. read more

Whataburger - Chili cheeseburger Whatameal with a white raspberry shake. - Fast Food Near Me - San Antonio, Texas

We were in San Antonio attending a wedding that day, and me and my son in-law were grabbing a quick bite to eat that early that afternoon before the wedding later that evening. As we rolled up, the place didn't appear to be too busy, so I told my son in-law that I would go in and grab the food, since the drive thru seemed to be a little busy. As I walked in the place seemed to be really clean, and the staff seemed to be busy taking care of business behind the scenes. Like most fast food restaurants you are able to see behinds the counter where they were making the burgers, and everyone was wearing gloves and dress appropriately. Again, this was a quick stop, to grab some food on our way out of town to the wedding to meet our spouses, so it turned out to be a pleasant experience, given the 105 degree temp outside, inside the restaurant was nice and cool. Plus, everything we ordered we received, which is a plus these days. :-) read more

Horrible. I asked for two kid cheese burgers plain. They gave me two burgers loaded with no cheese... forgot the kids snacks. My avocado burger disgusting.. so messy. They missed the inside of the burger. I don't like to leave bad reviews but this was just ridiculous and a waste of money. read more

Whataburger - Fast Food Near Me - San Antonio, Texas

Don't go through the outside lane at this location! Literally 6 cars came and went while I was on the outside lane waiting for my order. I wanted to try the Buffalo chicken salad because it looked appealing! When I get the bag the salad is thrown sideways with very little Buffalo sauce, I really hope corporate does something about this location! Very poorly ran! read more

Whataburger - Fast Food Near Me - San Antonio, Texas

Used to NEVER have problems with them but I had ordered on app wanting an Avocado Bacon Burger and they FORGOT THE AVOCADO!!!!!!

Never really had a problem with a whataburger but I ordered two kids meal for my boys and one of them didn't even come with a burger patty....really whataburger..... read more

Whataburger - Whataburger - Fast Food Near Me - San Antonio, Texas

A really amazing place. Sometimes these chains have problems when they're just starting up, but I had a great time. Also, if you're reading this and you drive a black truck who yelled at an employee: you're a piece of shit and you need to reevaluate yelling at someone who has no control over how fast food cooks. Don't you dare leave a bad review, I watched you harass that employee. And I bet they have security cameras to prove it ;) read more

Worse Whataburger to go to. Get home 20 mins away and my order is completely wrong. Order chicken strips open the damn box and no chicken strips. How can you forget my order was a chicken strips meal. read more

Whataburger - Fast Food Near Me - San Antonio, Texas

My roommate online ordered for me and it took 30 minutes when it said it would be ready in 10 minutes and the food was cold

This location is a joke! Dont waste your time. They close 1/4 of the dining roon so everyone is either standing or leaving since every seat available is taken. Ordered a meal and after waiting 25 minutes without my order I asked for my money back. Those whom came after me got their orders yet mine was not made yet. Seen one of the managers making food with only one glove on yet he was touching food with his bare hand and touching condiments and others items with the bare hand. Very unsanitary! Will not go there ever again may get food poisoning. read more

Place was crowded as always at 930 pm.due to the outlet of Lackland workers.and I noticed A few people causing the window girl stress from their impatience and derogatory comments towards her.and in return I noticed she gave numerous apologies with yes sir .yes sir.when I drove up to the window.her eyes were red holding back tears.smiled and greeted me.i am a base supervisor and witness daily the harshness placed upon our solders and they hold it in tough it up and continue to do their job.and that is what I witnessed from serenity.i am grateful to her for her professionalism and strength to keep going.she and every employee there is why America is great.the strength to not give up.and just walk away.these are the leaders of tommorrow.i respect and thank every employee and management for working hard and taking the verbal abuse and rudeness.so that we could have supper after a long day.whataburger has always been part of my life since the early 70s. This location is so convienant and professionally staffed.thank you. read more

This Whataburger is the slowest one I have ever been to. We waited 30-40 minutes in the drive-thru. This was only for 2 meals and a kids meal. It wasn't complicated and was around 7:30pm. On top of that, the girl had to ask us our order 3 times in the line just to pay for it and because she couldn't remember and we were in the outside lane, she kept my husband's debit card for 10-15 minutes. My kids were losing their minds while we had to wait for our food and we didn't even have the option to just leave because she kept our debit card. read more

I'm giving this location full stars because of how great Russel was when we went there a couple days ago -drive thru. Food was good too.

Horrible!!! Waited so long in the line just to get to the place to order to wait even longer ! Seen 4 employees walking out! what's wrong with this place, driving by from a late river day expected more from whataburger:/// won't revisit this location again! read more

Literally the longest wait I've even experienced. For no reason. It's ridiculous. Do not go here.

Honestly sometimes they're rude and slow, but it's the only whataburger close to me:( also don't mobile order after 9pm! I warn you plz don't, just go wait in the line if you really want some whataburger! read more

Check your order before you leave. I repeated my order to make sure she got it and still wrong.

This place is so bad! Every single time I've gone I've had a problem! My order is ALWAYS wrong and there can be 2 cars and you'll still wait 45min+ there!!! This last time there was a few cars and I ordered two simple meals and I noticed everyone in BACK of me receiving their food and after the 5th car behind me getting their food an employee walks out to ask me to move up because cars couldn't get out!! I had already been waiting almost 30min and told her I hadn't got my food! She said "oh yeah they gave your food to the wrong car so I think they're remaking it." YOU THINK?! It took another 20min to receive my "remade" food and the fries weren't hot at all. So over this location! If I could leave 0 stars I would!!! read more

i mean the food was okay but tell me why the sprites where flat & then we asked for 2 new sprites & waited for so long we left cus you serious how difficult is it to get two sprites never coming here bad service read more