Great and Friendly Customer Service here & Yummy Delicious Burger,Fries and the New Limited Time "Mexican Chocolate Milkshake" Fast food with a smile as they bring the plate out to you once you place your order for dine in Comfortable seating & music playing in the background with a constant flow of traffic both through the location, plus drive-thru & takeout orders. Clean & spacious location. Tasty burge ,fries and Yummilicious Shake Kept me full the whole afternoon long..... read more

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Went thru the drive but it was quick. They got our order correct. Everything was fresh and warm. So I ordered the new birthday shake was delicious. If you have a sweet tooth this is the shake to buy. Thank you for reading. read more

Whataburger - Birthday cake shake - Burgers Near Me - San Antonio, Texas

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Me and my wife ordered a burger, and some chicken strips. We waited 15 minutes after at the window and not a single person came to acknowledge us, nor were they making any food. If you don't want to work, go find another job you lazy children. Whataburger, check your employee, they dont do shit in the morning read more

I was involved in a car accident right outside this Whataburger location and went inside to ask for a plastic bag so I could get some ice for my injury. One of the employees, who was standing right near a stack of bags, told me she was "too busy" and that someone else would have to help me, despite the bags being just two feet away from her. Someone who wasn't an employee ended up grabbing a plastic bag for me, but instead of appreciating the gesture or even ignoring it, the employee began belittling them, saying, "Why did you do that? I told her someone else will help her." Then she stormed off to another employee to complain about what we did as if trying to get ice for an injury was somehow wrong. I was shocked by the lack of compassion and basic human decency in a moment when I was visibly injured and shaken. I honestly don't understand how someone with such a rude and unprofessional attitude is employed here, especially in a customer-facing role. read more

Great food. Still hot when it arrived at the table. The manager was getting cursed out by someone and he kept his cool. I think this is a pattern for this store. He handled it well tho. As soon as they left he just went right back to work. Very professional. Did not allow it to affect customers and we had a pleasant visit after that. read more

Whataburger - a table with napkins on it - Burgers Near Me - San Antonio, Texas

I do not recommend going to this location place was nasty I couldn't even use the bathroom because there's a key that was impossible to get. Now I'm writing this review at 3:16 in the morning because I'm throwing up my #2 meal! Not cool whataburger read more

This place was my first ever Whataburger and they did not disappoint! The cashier was so friendly and she was being very helpful as she knew we were from out of town. She truly was helping us and introducing what Whataburger is all about that i didn't get my usual salad lol. We were a party of 10 and we got our burgers andino shakes roughly 6 mins after we placed our order - NOT BAD! I truly had a great dine in experience! The patties were just succulent and perfect. I had the sourdough melt and it was just hitting the spot. I like the size of the burger and it is just how a burger should be made. read more

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While in the area, I stopped in to use the restroom and grab a small shake... Restroom was about as clean as the typical fast food joint (not very clean) and the shake was great! It's fall and I was the first (at least they told me so) to order their seasonal chocolate mint shake - I liked it! read more

Whataburger - Small Shake - Burgers Near Me - San Antonio, Texas

Best customer service and the food is always warm. French fries in point. They never forget to include bacon!!!

Food was like a downgrade from Burger King and the fries tased so bad I gave them to the homeless. Service was ight. The ambiance was pretty sketchy. People were high af stumbling around. Honestly just go to In-N-Out. read more

its great! The food always makes me full , and the service is good and professional. I always get it for my family its cheap and amazing everyone there is so nice. And the dining area is always clean read more

Fries taste like McDonald's just way saltier. Mediocre burger. Waited in line for 30 minutes before even being able to order. I don't get what the hype is about. read more

Whataburger - Drive through - Burgers Near Me - San Antonio, Texas

The lady got multiple things wrong in my order didn't even bother driving back after other things were fixed, night shift didn't make me feel like a valued customer read more

Cashier was a young lady very nice and polite. Helped me with the app. Dining area was neat and clean. Surprisingly since there were kids running around. Good job on that guys. Food arrrived very fast and taste was in point with what Whataburger delivers read more

Honestly go here once a week but just want to Say that the morning staff is amazing Isaiah??? (Not sure how to spell it) definitely went out of his way to make my son happy and content it was wonderful and nice! read more

Poor leadership. The manager is rude, unapproachable and care's little if you've had a good or bad experience at this location

Saturday June 27,2020 management doesn't care about the drive thru line is crazy this water burger has two lanes and they choose to use one lane to keep their customers waiting . This also creating a challenge for customers getting in line while other people try to drive to their homes read more

Whataburger - Two lanes and only one is being utilized - Burgers Near Me - San Antonio, Texas

Ordered online with Mobile App instead at counter, took a long time. Don't order thru App.

Yep. I just gave fast food five stars. Biggest reason is the staff was really nice! They were awesome when my kids spilled a soda all over the place and they had to clean it up. Which I really appreciated. Our food was good, prepared quickly, everything tasted good and was the place was clean. read more

In&out is to California, zippys is to hawaii, white castle is to east coast, and whataburger is to Texas. The only show stopper that I found here was their ketchup options. Chicken sandwich is comparable to Chik Fil A and their cheese burgers are similar to a whopper from BK. read more

This location is okay. They always forget condiments. Customer Service is good. It's a convenient location so I will continue to visit. read more

Whataburger - I was really disappointed when I got home a saw that my jalapeño cheddar bisquit looked like it had been sitting there for days. Very dry. - Burgers Near Me - San Antonio, Texas

EVERYONE is so friendly and says hi to you every single time! I LOVE coming to this whataburger. Shout out to Maria Rebeca & mgmt team for fixing our order promptly after we found that it was a bit off. Definitely come to this whataburger read more

Whataburger - Whataburger - Burgers Near Me - San Antonio, Texas

My first time there and it was a bit crowded. I like the idea that the food was delivered to the table. And someone was walking around with the extra condiments. Busy place. Burgers were good and filling. The overall cleanliness is a bit to be desired. The employees certainly took advantage of their meal breaks. Some filled the tables there you had to wait for table. Especially since we were paying customers. Maybe an area for them would be helpful. The parking lot is small even though the restaurant was located in a strip mall. It was a good thing I had a small car. read more

i have been here a fee time each time horrible experience the managers are rude especially to the employees I believe Brenda is her name I hope you improve in certain area read more

The restaurant was really clan. There was always somebody cleaning something. Kind of slow service but that was just because someone new was being trained. The burger was kind of dry. Overall not bad read more

Whataburger - Outside the restaurant - Burgers Near Me - San Antonio, Texas

First time trying this spot while in town visiting. Onion rings I could have eaten a pound of! Will be back.

This particular Whataburger is nothing to brag about. The hamburgers we ordered didn't even come close to resembling the ones on the screen going through the drive through. You could say it was false advertisement. As for the flavor...not what I was looking for...dry bun...a couple of peppers...I got the Monterey Melt. The cheese was scantily put in there.The other burger...Patti Melt was cold and the French fries were cold and rubbery as well. That P Melt looked like a basic old sandwich that had been thrown in a bag. Honestly...this is why I dont eat out much and this location sealed the deal for me. I'll never go to the Whataburger on Marbach. I am a big fan of Whataburger and have never had an issue with any other locations. Today sucked!! read more

Didn't know wether or not to give all 5 stars or none at all. I ordered my food @ the Marbach/410 on 9/20/19 and witnessed the ( Asian looking )Shift Manager verbally attacking Co-worker Savannah. Talking down to her right in front of me and other customers. I felt so bad for her it made me feel uncomfortable.i can just imagine how she felt. She brushed it off and continued to help me with a smile . Great job Savannah you deserve all the stars. That manager is the reason why I only gave 3 stars I know corporate won't see this but just wanted to let other people know what great customer service Savannah gave me. read more

This restaurant provides a sterling example of the Whataburger brand. The servers are extraordinarily attentive, taking care of drink refills and even clearing away your tray when you're finished eating. The food is classic "Waterburger" goodness. If you're a fan of the orange & white, you'll find this location just like you like it. I have to repost my pro tips for enhancing your experience at any Whataburger restaurant: 1. Order the chocolate malt (not shake) and ask them to go heavy on the chocolate and heavy on the malt. It doesn't cost any extra and it really gooses up the flavor. 2. If you just want a quick snack, order the $1.25 Justaburger. It's the only kid-size hamburger I know of that tastes every bit as good as the flagship version. read more

First off let me say that I'm in the military and from California, and that my first Whataburger experience was in Abilene, Texas. I gave the place 3 chances, but their food was HORRIBLE every time I tried it! I've had frozen food that tasted better than that place served. That was around 2003-2005. Needless to say, my impression of the Whataburger franchise differed from many in the past 13 years......until today. Now this Whataburger is completely different from my past experiences in Abilene. I had the triple patty burger and patty melt and fries, all the food was good when I brought it back to my hotel room. At least in my eyes, their food is now at the level of McDs, burger King, Jack in the box, etc. Remember, I mentioned I'm from California, where In-n-Out Burger is King... But I'm not gonna go there in this review. In conclusion, it's changed my view on this franchise. read more

We had excellent customer service given by David. He went above and beyond to make sure we had everything and was very attentive to us and the guests around us. Great job. read more

If you love cheese you have to try the Monterey melt! It is delicious. This place has the best burgers in Texas! All of the employees are very nice, they bring your food to your table and check to see if you need anything every now and then. Very clean place! I will definitely come back read more

Whataburger - Burgers Near Me - San Antonio, Texas

I've been enjoying Whataburger since 1982. They have a secret menu also. senior coffee is free 55+ but they don't ask. and they don't mind when you order Xtra crispy fries. My only complaint is they're scared of posting a 30.07 sign not wanting to turn aside Texas gun toting patrons. Instead they make there managers enforce the policy. Not a good idea in my opinion. Grow a set of .... and post the sign or allow open carry. I slip my heater out of the holster and into my pocket when I have my A1 Hearty burger. read more

WHY MUST WE BE SO FAR APART? why can't you be here in cali with me?! you said you loved me, yet you stayed behind. nothing like whataburger. NOTHING!! i can't wait to go home for the holidaze and get me a number one with mayo no tomatoes and double cheese. DAAANG!! read more

Ah was alright. I prefer in and out. Service was good, food was alright, chocolate shake was the best. Portions are pretty big and they have sweet tea available but it tasted blah. You order your food, given a #, and food is brought out to you accompanied by a tray of available sauces for your choosing. I'd go just to say you tried it. read more

Whataburger - Chicken tenders and spicy grilled onion burger - Burgers Near Me - San Antonio, Texas

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Great burger, great service, no complaints!!! Very simple burger joint, but their spicy ketchup is DI-NO-MITE!!!!!! I am a fan!

KATRINA -took our order. Super funny great person to have taking your order. All smiles and knowledgeable in all things whataburger Great food had the number five. PERFECT! Breana G amazing at the window asked if needed anything Mark Web the manager very respectful and polite. I wish all restaurants and fast food places had half of their speed, manners, and overall attitude. read more

What a great Whataburger - at least in the early morning. Biscuits were delicious and the service was great. My coffee tasted kind of weak and about 10 minutes later the guy who took my order asks how my coffee is while bringing me my food. Why was he asking? Another employee was complaining that the coffee looked weak and he wanted to get my opinion. When I told him I thought it was a little weak, he told me to check with him in a few so I could get a better cup once it was done! Also, unlike every Whataburger I've been to in the Houston area, the hash browns weren't overly greasy. Not sure what they are doing different, but it was good to me! read more

Ordered through app as usual. Frys soggy and taste horrible. Taste if they were redipped in grease. Burger cold as ice. Guess my food was just sitting there. Drink root-beer non carbonated . Just flat out disgusting. Check the temp of your food before driving off. One of many bad experiences. If I could rate a negative star I would. Literally killed my hunger. Unable to leave a survey via the Whataburger app due to missing information on the recent . Headed to Yelp to leave one there. Beyond me at this point! read more

Thank goodness for big signs. I was traveling with a native southerner who recommended this chain. This location is a small place but clean and open. Cashier was quick and friendly. Amanda brought us our to go order and was really attentive. Sweet tea wasn't overly sweet. On the bad side, we were charged for cheese we didn't get, but on the plus side we received 2 cookies when we only ordered 1. Again on the bad side, by the time we got back to our hotel to eat (about 20 minutes later) our food was flat cold. We were less than excited about the taste of the food, but the coldness may have been a major factor there. I'd give this place another try. read more