Just spent 35 minutes "trapped" in the drive through. explained that this was the worst wait I'd ever experienced. Cashier said they only have one cook. Witnessed several employees wandering around inside the store. Got back to my office and found they gave me someone else's order. More than a cook issue. Bad management. Avoid this Whataburger. read more

Burgers were good and employees were friendly. However inside and outside of the eatery badly need cleaning up..

Food is always excellent. Employee Meghan is always polite, helpful and professional even in a stressed atmosphere. Highly recommend his location. read more

This has to be the slowest drive through in the county. We have been sitting here waiting for our food for 30 mins. This is not fast food. Don't come here unless you don't have anywhere else to be. read more

Just went through the drive through, got home to 3 flat sprites and 3 freezing cold fries. This location sucks!!!

Litterally just left the drive though bc they're taking so long. This is ridiculous I've been here for 15-20 mins.

We sat in the drive thru for 30 mins, the lady taking the orders was nice but the lady at the other window was rude as all get out. I'll most definitely drive to another location from now on read more

Do not go there Their staff is inconsiderate and frankly just dumb They can't figure out how to give you the entire order Food sucks People suck And they will not send all your food. That's theft read more

Worst whataburger ever. We ordered meals... received no fries had to go back. Burgers were not hot. Got no straws for our drink or napkins.... Lazy ....only go if desperate read more

After waiting a long time at the drive-thru I was excited thinking our fries would be hot and our food fresh but the joke was on me. Our fries were cold. My burger had mayo instead of mustard. I can honestly say it was the driest burger I have had in a very long time. YULK!!! read more

Clean restaurant, friendly staff, Manager invited me back for a Fish special the next day. I ordered a whataburger with cheese and bacon, burger had too much mustard and too many onions, fries and drink were fine. This location is the best in town if you want a great experience. read more

I hope I'm commenting on the right address but 6219 whataburger MEGAHN IS AMAZING. This woman treated us with the utmost respect and handled our order beautifully, I am from Fairhope Alabama where the food indurstry is trash, 10/10 Megan from whataburger I love you. read more

This is the Worst Whataburger in the city. I pull-up at 1:12Am on my hour break waited 30-40 minutes to get my food it was only 4 cars ahead of me and everyone already ordered I only order a breakfast burger small sprite when I get to the window I ask to take the drink off the clerk tell me he "can't do it from where he's at" which Ik he was lying I kept asking and he finally gave in I waited another 10 minutes for a burger that they didn't even make right I go in the store and complain because I've waited almost a hour for 1 simple thing and it's still wrong. The young black lady at the counter grabbed my burger went to the back put some cold hashbrowns on my burger and gave it back like here you go and didn't even consider making me a new burger and is against policy to take food back from a customer since Covid. Do your best to avoid this place at all cost!! read more

Y'all need new employees this place is complete garbage the food is gross they gave us cold fries and waterd down sweet tea

Good burgers but great shakes. Thick and huge. Generally, very slow at any location I have been to.

My husband had his first Whataburger experience here, 2 weeks ago. He's from Singapore and have not try all the fast food places in town. His favorite franchise for burgers was Five Guys, until he had one of the burgers here. It was the limited-time Hatch Green Chile Bacon Burger! I'm not a fan of spicy food, but he likes them. According to him, the price was totally worth it and the taste was amazing! My reply to him was, generally most fast food place leave me feeling like meh, just to fill me up. But Whataburger, somehow always give me that, I'm so glad I ordered food from here versus from blah blah.. We tried to order from the app for curbside pick up, but the option for that does not seem to be working at the time. Instead we just opt for pick up inside versus the long line of drive-thru. The order (1 Hatch Green Chile Bacon Burger meal and 9 pieces of Whatachick n' Bites) did not take long, except we didn't get the fries for the meal. Luckily we double check before leaving the parking lot. It was an easy fix going back inside and letting them know. Usually we just assume everything was there. No harm done and we got our fries nice and hot! TLDR; great food read more

The employees made the visit worth it. All of them were very customer oriented! The food was decent.

I've personally never been let down by the food here everything is always good! The service is usually great lots of friendly people! I only give it 4 stars just because we usually have to double check our order to make sure we have everything or if the order is right. But it has been fixed or corrected every time! read more

The service is terrible here we get the wrong order every time we come . Today I had to get a refund because they couldn't make our order right after 3 times .we were here for 30 minutes and decided to leave after the final attempt was still wrong . Never coming back calling corporate the employees act like they have a hard job and the manager is useless and has a bad attitude read more

Fast service and the food was tasty. 5 of our party had the Patty Melt. I had the Apple Cranberry Salad with grilled chicken. One person in the group thought the burger was lacking on onions. I found my chicken cooked perfectly compared to the last time I got the same salad in Amarillo. There the griled chicken was bordering on crispy. Thumbs up all around. Only missing one star because the parking lot design makes it easy to bottom out your vehicle. We had our RV, but noticed other smaller vehicles have the same problem. read more

Whataburger - Lunch for the family. - Fast Food Near Me - Pensacola, Florida

If you've never had Whataburger you need to stop and try it out especially if you're from the West Coast. Personally they're not better than In-N-Out Burger because the menus are completely different. But they are definitely better than McDonald's, Carl's Jr., Wendy's, Burger King.....Their menu is huge so you have a large selection to choose from and their prices are very reasonable. read more

So my friend and I pull in and go inside I ordered a sausage and egg biscuit no cheese, large drink He ordered a breakfast on a bun combo with bbq sauce and a large drink. When delivered One cup was the normal cup and no bbq sauce When back up and wanted 42 for the bbq sauce and wanted to sell us another large drink that we had paid for The manager came up and finally gave us a cup and charged us 42 for the bbq sauce. Is all that worth fooling with? I think not. We were treated as if we were trying to rip someone off. Why would I do that? Maybe their mentality is messed up from working in a scam area but I know now, go elsewhere read more

Went to the drive thru, waited 2 or 3 min, not one person took our order. Drove to the 2nd window and guess what, waited again and the person was confused. We told them we sat there in drive-thru waiting and no one took our order, didn't provide and explanation and took our order ( 1 large fry, 1 coke, 1 milkshake), drinks came out fairly quick, fries took 5 min and when we got them they were cold. A tall guy who cared less and had no sense of urgency or customer service was awful. 3 items over 10 mins and no one was in line. Customer service has gone to crap!!! read more

Whoever the lady was that just started two days ago. Just thought I'd share that she not only had an extremely sarcastic attitude after messing up our order for 30 mins (there was only one other group of people in the restaurant by the way) but proceeded to touch all over my clearly married stepdad and get in his face. also ended her beautiful service by giving us the finger behind her head like we couldnt see. I work in customer service and am genuinely disgusted. Never coming back here again and if I have to I got the finger she left at my table locked and loaded! :) read more

Why why why are they so slow in the morning? One lane and for months the line is excruciatingly slow. Someone please explain. Looks to have plenty of personnel in the store. I would everything I want breakfast, I would look to see if there is more than 4 cars....if so, I will pass and go somewhere else. I'll tell you, I see a car or two get in line only later to drive off frustrated at the long wait...... read more

Great place!! Can see employees working hard! Food was fantastic...fries are the best! Beautiful clean lobby and bathrooms. When I can they power washing the drive thru and still had to open with someone outside taking orders I the heat! read more

This place is an absolute joke. Do not come here. They will get your order wrong and they are so unprofessional it's hard to believe. Use to be a great place but it started changing about 2 years or so ago. My guess is a change in management or something and it's been a downhill spiral since. read more

I asked for no onions and would you look at that onions. Whataburger constantly messes up my order man read more

Whataburger - a receipt for a burger - Fast Food Near Me - Pensacola, Florida

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The order was missing an entire meal. There were tomatoes on a burger that we specifically asked that it have no tomatoes. The receipt clearly reads no tomatoes. I parked to take the food and receipt in to show them that food was missing. The lobby was locked due to "inclimate weather". It's clearly sunny and 90 degrees here, hasn't rained in days. I had to call the store to get the food I was missing. It took a while for someone to answer. The missing food was brought out in a timely manner. It was just a huge inconvenience. This location has really gone down hill. read more

Whataburger - a receipt for a restaurant - Fast Food Near Me - Pensacola, Florida

Apple & Cranberry Grilled Chicken Salad it's the best 1019191919191919919191919191919191919191

Worst service EVER!! The drive-Thru is the worst!!! I ordered 2 burgers and 1 fry w/med drink. I was in the B-line, watched 5 cars in lane A get theirs and leave, girl brings out drinks for car behind me, asks me if she had brought me my drink?? No Duh!! wait 20 min. then she brings out my meal and 4 for the car behind me.. NO WONDER MINE IS COLD!!and just so #suckyburgerservice knows my order#1502042 at 11:58 02/22/2020 read more

The slowest fast food in town. Expect to wait around 20 minutes in the drive through.

If I could give 0 stars I would. We keep saying we won't come back here but it's really close so we tried it again. Nope. They are completely unprofessional, waiting 20 minutes to get our food and then got our daughters ketchup only burger wrong TWICE! While waiting for her food we noticed they started locking the doors at 8:00 and turning people away. No signs anywhere that the hours are changing. So we sat there with half of their staff staring at us. Waiting for us to leave. Corporate needs to do something about management here or shut it down! It's unbelievable every singe time that we've been here. read more

The people are really nice but sometimes it takes forever to get food. The food is usually always hot and fresh though they tend to forget a part of your order half of the time. Overall wouldn't go if they're busy. read more

Purchases a Apple & cranberry grilled chicken salad. When I got it home, I found that it was half salad, half cranberries. Took it back and the lady said that's how she makes it. Salad to cranberry ratio proportionate. OK. I got more cranberries than I did lettuce but yet still charging 8 dollars for half a salad basically. read more

As FF goes... Whataburger gets my vote for breakfast & lunch!

Normally whataburger is pretty fast about spitting out orders but today they had problems with the computers really they need to get people who know how to work the computers or better computers but the food was really good I waited 30 freaking minutes for 1 large fry read more

You asked me if I needed ketchup. I said Spicy Ketchup please. You acknowledged me saying "No problem. I look away for a second then you hand my my bag. What's in the bag when I get home? nothing. How do you mess that up. Seriously? You were holding my bag when you asked me. It can not be that hard. Food was fine but why even ask if you aren't going to put anything in there to begin with? read more

Messed up the order...again. This is the second time I'm a row and I'm done going to this location. They can not seem to get simple orders correct. read more

Got the wrong condiments again. When you order online it lists out what you want. Wtf do I get regular ketchup when I didn't order it and only get half of the stuff I did want read more